Looking early joiner only- Exchange On-premise Analyst NTT DATA, Inc.

5.0 - 10.0 years

6 - 9 Lacs

noida, chennai, bengaluru

Work from Office

If interested ,please reply with updated resume ASAP to neha21.singh@nttdata.com If not interested, Please refer someone who is working on same skill and interested . Must skill Messaging Services-On-Prem Exchange ,Outlook troubleshooting Good to have MS Teams / SharePoint 24*7 Shift Areas we looking for- Exchange 2013/2016/2019 L2 Exchange Support Microsoft Teams Admin Onpremise Mail Flow Troubleshooting Outlook Issues Mailbox Migration PowerShell/Exchange shell Active Directory Exchange DAG troubleshooting Exchange Failover Cluster Troubleshooting JD- Job Description- Flexible working in shifts supporting 24X7 steady state operations. Individuals understand their own area and are able to perform all facets of their role. Good analytical and problem-solving skills - Energetic, self-motivated and self-sufficient in accomplishing tasks. They have experience in most issues that may arise, although require guidance with new assignments or assignments outside normal scope of work. Participates in troubleshooting and resolution of client problems using integrated data processing and communication solutions. Performs a variety of maintenance tasks associated with the support, modification, and updating of the hardware and Messaging software systems to include software installations, upgrades and tests. Works with more senior team members in performing research, operation studies, design reviews, and technical briefings with clients. Flexible to extend beyond work hours towards accomplishing assigned tasks. Regularly exercises discretion and independent judgment on technical matters. Good working knowledge and demonstrated ability utilizing systems, tools and procedures to accomplish job. Builds deeper understanding of processes, procedures, customers and organization Technical Skillset- Proficient on Messaging technologies- Microsoft office 365, Exchange 2013/2016 on-prem environment and Clients-Outlook (All versions), OWA, mobile device management, Sharepoint, Enterprise vault, Skype for business, Boundary Servers etc.,. Troubleshooting skills on end user support tasks, recipients management-User Mailboxes, linked mailbox, distribution groups, room/equipment mailbox, mailbox-move/permission, import/export client & application troubleshooting, PowerShell commands and server support. Knowledge on ITSM tools/platform to perform Request, Incident, Change and problem management. Service management and service level management Steady state support to the messaging infrastructure, handling on-call responsibilities, complex issues, escalations, server maintenance activities etc. Should have Good Experience in Customer Coordination (understand customer needs and providing solutions).

Posted 3 days ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.