Logistics Specialist

You will play a pivotal role as a Contract Logistics Manager for a well-established organization in Kolkata. Your responsibilities will involve overseeing warehouse operations, ensuring client SLAs are met, enhancing operational efficiency, and fostering service excellence. Collaborating with internal teams and external clients is essential to deliver seamless logistics solutions. Your key duties will include managing end-to-end 3PL and warehouse operations, leading a team spanning inbound, outbound, inventory, and customer service functions, ensuring adherence to SOPs, safety protocols, and quality standards, monitoring KPIs, SLAs, and operational performance, nurturing client relationships to drive business expansion, and spearheading process enhancements and cost-saving initiatives. To excel in this role, you must possess a robust grasp of Warehouse Management Systems (WMS), proficiency in inventory management, stock audits, and cycle counts, familiarity with Lean/Kaizen practices in logistics, analytical capabilities demonstrated through Excel and MIS reporting, exceptional communication skills, effective people management abilities, and adeptness in engaging stakeholders. A problem-solving mindset coupled with a commitment to continuous improvement will be beneficial. Ideally, you should hold a degree in Logistics, Supply Chain, or Operations Management at the graduate or postgraduate level. Professional certifications in Logistics, Supply Chain Management, or Six Sigma would be advantageous for this position.,