Logistics Manager

Qualifications & Experience

• 12+ years of progressive experience in logistics & supply chain management.
• Strong exposure to international shipping, customs compliance, and multimodal logistics.
• Knowledge of customs, DGFT policies, Incoterms 2020, and hazardous goods regulations.
• Proficiency in ERP, TMS, and WMS systems.
• Graduate in Logistics / Supply Chain / Operations Management; MBA preferred.

Transportation & Freight Management

• Manage end-to-end inbound and outbound shipments (road, sea, and air).
• Negotiate freight contracts with shipping lines, airlines, transporters, and 3PL/4PL providers.
• Ensure compliance with statutory regulations: customs, DGFT, GST e-way bills, hazardous goods transport, Incoterms.
• Optimize freight costs and route planning while ensuring OTIF (On-Time-In-Full) deliveries.
• Build and manage partnerships with carriers, freight forwarders, CHA (Customs House Agents), 3PL/4PL providers, and courier companies.
• Lead freight contract negotiations (spot vs long-term contracts, freight rate benchmarking, bunker adjustment factors, surcharges, detention/demurrage controls).
• Develop and optimize transportation network design to reduce transit times and cost per ton/km.
• Ensure compliance with import/export regulations, customs clearance, and documentation.
• Monitor and improve OTIF delivery performance and customer satisfaction.
• Drive last-mile delivery optimization, including reverse logistics for returns/damaged goods.
• Ensure adherence to safety, quality, and inventory control standards.
• Establish and monitor key transportation KPIs: freight cost per unit, vehicle utilization, transit time adherence, damages %, detention/demurrage, and CO footprint reduction.
• Collaborate with procurement, production, and sales to align logistics plans with business demand.
• Implement route optimization and load consolidation to maximize truck utilization and reduce empty runs.
• Establish SLA-driven contracts with carriers and monitor adherence on transit time, reliability, and claims.
• Monitor and control inventory flows to avoid stockouts or overstocking.
• Drive forecast accuracy and ensure logistics readiness for seasonal or sudden demand fluctuations.
• Use analytics to track total logistics cost as % of sales and deliver year-on-year savings.
• Build capabilities in transport planning, vendor negotiations, and problem-solving.
• Foster a culture of accountability, continuous improvement, and customer-first thinking.
• Act as a key partner in S&OP (Sales & Operations Planning) to ensure logistics readiness.
• Develop contingency plans for transport disruptions (strikes, port congestion, natural disasters).
• Benchmark transportation costs against industry indices and Xeneta/market platforms for negotiation leverage.
• Deliver measurable savings through network optimization and freight contract negotiations.
• Track and report KPIs: freight cost per unit, OTIF %, warehouse productivity, damage/loss %, etc.
• Present regular performance updates to management and cross-functional teams