Logistics Coordinator

Responsibilities

Order Management

• Receive and handle customer orders accurately.
• Gather complete order information and confirm requirements with the customer.

Vendor & Rate Coordination

• Coordinate with vendors for rate negotiations and finalization.
• Finalize order rates in alignment with company guidelines and profitability.

Vehicle Allocation & Documentation

• Finalize vehicle selection based on order type, route, and load.
• Verify vehicle documentation (permits, insurance, licenses) before dispatch.
• Collect and share cargo-related documents with customers and internal departments.
• Share finalized vehicle and driver details with customers and internal teams.

Driver & Customer Coordination

• Maintain constant communication with vehicle drivers for route updates and compliance.
• Ensure timely sharing of transit status and order updates with customers.

Transit & Delivery Follow-up

• Monitor vehicle movement during transit and proactively resolve delays/issues.
• Coordinate container body return process after delivery completion.

Reporting & Support

• Maintain records of rates, vehicle allocation, and order status.
• Support promoters and operations heads in ad-hoc requirements.