Logistics Assistant

About WhiteCrow

We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our clients in-house research.

About our client

Our client is a global specialty materials company committed to enhancing the quality of life through innovative products and solutions, prioritizing safety and sustainability. With a focus on key sectors such as transportation, building and construction, and consumables, it leverages cutting-edge technology platforms, fosters deep customer engagement, and drives differentiated application development to maintain its leading positions in these markets. As a globally inclusive and diverse company, they have employed approximately 14,000 people around the world and serves customers in more than 100 countries.

As a Logistics Assistant, you will be responsible for...

Proactive Disruption Management:

• Actively monitor ocean shipments, identifying potential disruptions before they escalate.
• Use various tools to identify issues and take immediate action to communicate delays or disruptions to stakeholders.
• Work directly with marine carriers, drayage providers, freight forwarders, ports and customers to resolve delays.

Effective Communication:

• Serve as the primary point of contact for in-transit shipments with marine carriers, Customer Service Representatives (CSR), and Demand Resource Planners
• (DRP) to communicate issues and implement corrective measures.
• Ensure timely updates on shipment delays and disruptions are communicated to all stakeholders.

Data-Driven Action:

• Regularly analyze shipment data to identify trends and potential disruption risks, developing proactive strategies to prevent delays.
• Utilize tools including SAP, PowerBI, Excel, Visibility Vendors, etc. to extract and compare shipment data, ensuring real-time decision-making.

Continuous Improvement:

• Proactively suggest process improvements related to data accuracy, carrier compliance, and system enhancements to minimize disruptions.

Reporting and Analysis:

• Extract, summarize, and report findings on marine shipment data as needed, providing insights that support logistics operations and decision-making.
• Track and trace business-specific requests, ensuring that all initiatives are aligned with improving shipment outcomes.

What you already have...

• Bachelors Degree in Commerce, Science, Supply Chain, or Operations.
• 1-2 Years of Experience in Logistics or Supply Chain Operations.
• Experience with SAP, Real Time Visibility Vendor, PowerBI, Excel, Salesforce, etc