Job Summary The Staff Banking Manager serves as the primary point of contact for Standard Chartered staff/ ex-staff clients, ensuring seamless delivery of banking services and products. The role involves building strong client relationships, addressing queries, promoting cross-sell opportunities, and supporting branch operations to achieve financial and service targets. Key Responsibilities Client Relationship Management Act as the first point of contact for clients, delivering exceptional service. Understand client needs and recommend suitable banking products/services, such as cards, loans, deposits, and wealth management. Address client concerns promptly and ensure a high level of satisfaction. Maintain accurate records of client interactions and follow up on unresolved issues. Collaboration and Teamwork Work closely with other departments, including wealth management, credit, collections and operations, to meet client expectations. Contribute to branch goals through active participation in team meetings and sharing best practices. Sales and Business Development: Promote banking products and services to achieve individual sales targets. Identify opportunities to cross-sell and upsell based on client profiles. Conduct regular follow-ups with existing clients to ensure portfolio growth. Participate in promotional activities and campaigns to attract new staff banking clients Processes Operational Support Assist in the execution of banking transactions such as account opening, deposits, fund transfers, card issuance and loan disbursement. Ensure compliance with bank policies, regulatory requirements, and AML/KYC norms. Coordinate with the Operations teams to ensure smooth execution of banking operations. Risk Management and Compliance Ensure accurate documentation and adherence to banking guidelines. Mitigate risks by identifying fraudulent activities and escalating suspicious transactions. Stay updated with regulatory changes and ensure implementation in day-to-day operations. Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Other Responsibilities Embed Here for good and Group s brand and values in India; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Skills and Experience Technical Skills Strong knowledge of retail banking products (cards, loans, deposits, insurance, investments). Proficiency in using banking software/ application and CEMS systems. Soft Skills Excellent communication and interpersonal skills to interact with staff clients and colleagues. Problem-solving abilities to address client queries effectively. High attention to detail and accuracy in handling transactions and documentation. Client-focused attitude with a proactive approach to relationship building. Behaviourial Competencies Strong ethical standards and integrity in handling financial matters. Ability to work under pressure and meet deadlines. Collaborative mindset with the ability to work effectively in a team environment. Strong knowledge of retail banking products (cards, loans, deposits, insurance, investments). Proficiency in using banking software/ application and CEMS systems. Qualifications Educational Background: Bachelor s degree in Finance, Business Administration, Economics, or related fields (MBA preferred). Work Experience : 2 to 5 years of experience in retail banking. Proven track record in client relationship management and sales. Prior experience in banking operations, risk management, or compliance is a plus. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 15575

Key Responsibilities Business Achieve personal sales target Segment focus, customer focussed needs-based selling Being a Priority Clients Acquisition Executive, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Liabilities, Insurance and Investment for such customers as mandated by the Bank. It will also involving deepening these relationships by cross-selling various product Risk Management Conduct CDD, MLP & TCF diligently Zero tolerance - Fraud, Mis-selling Attend training, acquire knowledge and apply to job function Adhere to all policies, guidelines and procedures, comply with local regulatory requirements To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager Skills and Experience Business - Market Knowledge Business - Products and Processes FM - Products - Bonds and Loans Qualifications Substantial experience in the banking industry, including demonstrated success in a similar role. Must possess sharp business / sales acumen, excellent interpersonal skills and multi-cultural awareness and sensitivity. Ability to work with geographically dispersed and highly varied stakeholders At least 2-3 years of relevant experience across CASA sales in the region About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 26051

Our Purpose Title and Summary Senior Specialist, Product Development Senior Analyst, Product Operations (Installments) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Mastercard Installments team creates new payment experiences for consumers by enabling Issuers and Merchants with the capability to offer short-term loans to consumers. We are looking for a Product Operations Senior Analyst to join us in scaling our Buy Now, Pay Later (BNPL) offering into multiple markets with a focus on delivering and localizing BNPL capabilities in priority markets. The candidate will work with a cross-functional team of global and regional stakeholders to drive growth in multiple markets and provide periodic updates to key stakeholders in the organization. Role Support and optimize customer onboarding procedures Engage Customer Implementation team to track all customer implementations Partner with Global Customer Care, Customer Technical Services and Business Operations teams to build and monitor Product performance reports and dashboards to drive ongoing Product enhancements Act as third-level support, and support customer escalations in partnership with Engineering teams Collaborate regularly with cross-functional teams in support of delivering on new market setups Support operational communications to stakeholders Monitor and review transaction processing and exceptions of merchants participating in program Create and update internal and external implementation documents and process flows All About You: The ideal candidate for this position should have: Experience in managing projects and processes across cross-functional teams High-level knowledge of APIs, databases and platforms is required Basic understanding of SQL, with the ability to modify and occasionally write queries to extract data from various sources Basic understanding of the card payment system (Auth, clearing, settlement, ISO messages) Good understanding of the BNPL and Installments business, current players and market trends Basic understanding of Mastercard technology assets - preferred Scaled Agile Framework program management (SAFe) is a benefit Effective communication and storytelling Digital fluency and deep understanding of use cases for digital payments Critical thinking and curiosity Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard s security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Business Achieve personal sales target Segment focus, customer focussed needs-based selling Being a Priority Clients Acquisition Executive, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Liabilities, Insurance and Investment for such customers as mandated by the Bank. It will also involving deepening these relationships by cross-selling various product Risk Management Conduct CDD, MLP & TCF diligently Zero tolerance - Fraud, Mis-selling Attend training, acquire knowledge and apply to job function Adhere to all policies, guidelines and procedures, comply with local regulatory requirements To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the team to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Skills and Experience Business - Market Knowledge Business - Products and Processes FM - Products - Bonds and Loans Qualifications Substantial experience in the banking industry, including demonstrated success in a similar role. Must possess sharp business / sales acumen, excellent interpersonal skills and multi-cultural awareness and sensitivity. Ability to work with geographically dispersed and highly varied stakeholders At least 2-3 years of relevant experience across CASA sales in the region About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 9738

Greetings from PROFINCH..! we are hiring for Flexcube Functional Consultant (Virtual Drive) Job Description: Good Functional knowledge in OBPM 14.2 and upwards knowledge of banking and finance domain FCUBS Knowledge and experience across key modules Core, Payments, Loans, Trade Finance, Treasury, Origination Understanding of Swift, Internal and Domestic Payments of GCC countries Hands on experience in : OBPM mixed payment file processing, OBRH, OB API, Host to host, OBDX payment integration, Alerts and Notifications, Accounting integration with Core Banking System, Payment reconciliation and Payment advice and reports. Experience : 3 to 10 years Job Location: Bangalore(WFO) Np: Immediate Joiners Interested candidates can share your updated profile to below mentioned e-mail.id. careers@profinch.com Good Luck..! Regards, Profinch Solutions