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5.0 - 7.0 years
6 - 7 Lacs
Miryalaguda, Nalgonda
Work from Office
Lead Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget Own resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio. To find new micro markets and empanel good quality referral partners to scale up Micro LAP business Gold backed secured business loan (Suvarna) To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health Life. To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes. To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer. To Watch closely the Competition activities and report the same to the Zonal and National teams. To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep. To Attract Retain High Performers in the Team. To Retain existing live loan customers. To effectively liaison with law authorities for resolving conflicts if any. Skills and Exposure A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork. Proven ability to Recruit and Retain high performing RO/RM/BSMs. Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members. Having good working knowledge on Lower Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure. Excellent interpersonal and verbal communication skills Ability to Work Deliver business targets under pressure Working knowledge of Collections/ Recoveries. Be Accountable for Portfolio Quality of the Location. Special Requirements (If any) Direct team managing experience mandatory Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable. Stake Holders Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams Educational Qualification / Technical Certification Any UG/PG or MBA Skill Sets Experience in Home Loans / Mortgages, with team handling skill sets. Communication Skills Good oral, written and presentation skills Experience 5+ years of overall experience Behavioral Competencies : Uncompromising ethical standards and discipline expected
Posted 1 month ago
5.0 - 8.0 years
6 - 7 Lacs
Hoshiarpur, Mohali
Work from Office
Lead Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget Own resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio. To find new micro markets and empanel good quality referral partners to scale up Micro LAP business Gold backed secured business loan (Suvarna) To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health Life. To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes. To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer. To Watch closely the Competition activities and report the same to the Zonal and National teams. To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep. To Attract Retain High Performers in the Team. To Retain existing live loan customers. To effectively liaison with law authorities for resolving conflicts if any. Skills and Exposure A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork. Proven ability to Recruit and Retain high performing RO/RM/BSMs. Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members. Having good working knowledge on Lower Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure. Excellent interpersonal and verbal communication skills Ability to Work Deliver business targets under pressure Working knowledge of Collections/ Recoveries. Be Accountable for Portfolio Quality of the Location. Special Requirements (If any) Direct team managing experience mandatory Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable. Stake Holders Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams Educational Qualification / Technical Certification Any UG/PG or MBA Skill Sets Experience in Home Loans / Mortgages, with team handling skill sets. Communication Skills Good oral, written and presentation skills Experience 5+ years of overall experience Behavioral Competencies : Uncompromising ethical standards and discipline expected
Posted 1 month ago
5.0 - 8.0 years
6 - 7 Lacs
Panipat, Mohali
Work from Office
Lead Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget Own resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio. To find new micro markets and empanel good quality referral partners to scale up Micro LAP business Gold backed secured business loan (Suvarna) To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health Life. To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes. To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer. To Watch closely the Competition activities and report the same to the Zonal and National teams. To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep. To Attract Retain High Performers in the Team. To Retain existing live loan customers. To effectively liaison with law authorities for resolving conflicts if any. Skills and Exposure A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork. Proven ability to Recruit and Retain high performing RO/RM/BSMs. Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members. Having good working knowledge on Lower Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure. Excellent interpersonal and verbal communication skills Ability to Work Deliver business targets under pressure Working knowledge of Collections/ Recoveries. Be Accountable for Portfolio Quality of the Location. Special Requirements (If any) Direct team managing experience mandatory Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable. Stake Holders Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams Educational Qualification / Technical Certification Any UG/PG or MBA Skill Sets Experience in Home Loans / Mortgages, with team handling skill sets. Communication Skills Good oral, written and presentation skills Experience 5+ years of overall experience Behavioral Competencies : Uncompromising ethical standards and discipline expected
Posted 1 month ago
5.0 - 8.0 years
6 - 7 Lacs
Jamnagar, Ahmedabad
Work from Office
Lead Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget Own resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio. To find new micro markets and empanel good quality referral partners to scale up Micro LAP business Gold backed secured business loan (Suvarna) To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health Life. To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes. To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer. To Watch closely the Competition activities and report the same to the Zonal and National teams. To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep. To Attract Retain High Performers in the Team. To Retain existing live loan customers. To effectively liaison with law authorities for resolving conflicts if any. Skills and Exposure A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork. Proven ability to Recruit and Retain high performing RO/RM/BSMs. Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members. Having good working knowledge on Lower Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure. Excellent interpersonal and verbal communication skills Ability to Work Deliver business targets under pressure Working knowledge of Collections/ Recoveries. Be Accountable for Portfolio Quality of the Location. Special Requirements (If any) Direct team managing experience mandatory Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable. Stake Holders Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams Educational Qualification / Technical Certification Any UG/PG or MBA Skill Sets Experience in Home Loans / Mortgages, with team handling skill sets. Communication Skills Good oral, written and presentation skills Experience 5+ years of overall experience Behavioral Competencies : Uncompromising ethical standards and discipline expected
Posted 1 month ago
5.0 - 10.0 years
6 - 7 Lacs
Tirupati, Madanapalle
Work from Office
Lead Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget Own resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio. To find new micro markets and empanel good quality referral partners to scale up Micro LAP business Gold backed secured business loan (Suvarna) To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health Life. To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes. To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer. To Watch closely the Competition activities and report the same to the Zonal and National teams. To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep. To Attract Retain High Performers in the Team. To Retain existing live loan customers. To effectively liaison with law authorities for resolving conflicts if any. Skills and Exposure A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork. Proven ability to Recruit and Retain high performing RO/RM/BSMs. Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members. Having good working knowledge on Lower Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure. Excellent interpersonal and verbal communication skills Ability to Work Deliver business targets under pressure Working knowledge of Collections/ Recoveries. Be Accountable for Portfolio Quality of the Location. Special Requirements (If any) Direct team managing experience mandatory Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable. Stake Holders Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams Educational Qualification / Technical Certification Any UG/PG or MBA Skill Sets Experience in Home Loans / Mortgages, with team handling skill sets. Communication Skills Good oral, written and presentation skills Experience 5+ years of overall experience Behavioral Competencies : Uncompromising ethical standards and discipline expected
Posted 1 month ago
5.0 - 8.0 years
6 - 7 Lacs
Mohali, Moga
Work from Office
Lead Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget Own resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio. To find new micro markets and empanel good quality referral partners to scale up Micro LAP business Gold backed secured business loan (Suvarna) To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health Life. To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes. To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer. To Watch closely the Competition activities and report the same to the Zonal and National teams. To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep. To Attract Retain High Performers in the Team. To Retain existing live loan customers. To effectively liaison with law authorities for resolving conflicts if any. Skills and Exposure A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork. Proven ability to Recruit and Retain high performing RO/RM/BSMs. Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members. Having good working knowledge on Lower Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure. Excellent interpersonal and verbal communication skills Ability to Work Deliver business targets under pressure Working knowledge of Collections/ Recoveries. Be Accountable for Portfolio Quality of the Location. Special Requirements (If any) Direct team managing experience mandatory Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable. Stake Holders Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams Educational Qualification / Technical Certification Any UG/PG or MBA Skill Sets Experience in Home Loans / Mortgages, with team handling skill sets. Communication Skills Good oral, written and presentation skills Experience 5+ years of overall experience Behavioral Competencies : Uncompromising ethical standards and discipline expected
Posted 1 month ago
4.0 - 10.0 years
6 - 12 Lacs
Kolhapur, Mumbai
Work from Office
End to End Managing of Credit Shop at the Branches assigned Proactively respond to the business requirements challenges and support Branch Business Team to acquire Quality Portfolio To ensure FIRST TIME RIGHT of Logins at the branches, and Disbursement dockets submitted to Central Operations. Monitor Technical Legal functions pertaining to the branch with regard to timely receipt of Legal Technical reports from vendors maintaining quality of the reports as well. Own resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio. To understand the competition policies regarding Micro LAP and Affordable Housing, suggest improvements in our current policies products. To liaison with Business, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning. To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer. To Retain existing live loan customers. To effectively liaison with law authorities for resolving conflicts if any. To Build a Quality and Profitable Loan Portfolio. Skills and Exposure A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork. Proven ability to Work under Pressure with regard to TAT Adherence to laid down credit policies and suggest improvements if any. Atleast 5 years experience in underwriting role, with atleast 3 years Mortgages Affordable Housing experience with exposure to Loan Origination software like Finnone, risk tools like Perfios, Hunter, Karza. Strong understanding of appraising proposals from Lower Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure. Excellent interpersonal and verbal communication skills Ability to Work Deliver business targets under pressure Working knowledge of Collections/ Recoveries. Be Accountable for Portfolio Quality of the Location. Special Requirements (If any) Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable.
Posted 1 month ago
8.0 - 15.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills Attributes Result Orientation Customer Service Retention Focus Strong presentation skills Relationship Building Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English
Posted 1 month ago
3.0 - 7.0 years
2 Lacs
Visakhapatnam, Kakinada, Eluru
Work from Office
Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills Attributes Result Orientation Customer Service Retention Focus Strong presentation skills Relationship Building Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English
Posted 1 month ago
3.0 - 7.0 years
3 Lacs
Tirupati, Nellore
Work from Office
Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills Attributes Result Orientation Customer Service Retention Focus Strong presentation skills Relationship Building Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English
Posted 1 month ago
3.0 - 7.0 years
3 Lacs
Himatnagar, Ahmedabad
Work from Office
Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills Attributes Result Orientation Customer Service Retention Focus Strong presentation skills Relationship Building Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English
Posted 1 month ago
1.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Lease Renewal This includes preparation of draft and laisoning with field team and the corporate office to finalize the draft. Litigation- This includes vetting of suits, petitions, applications, affidavits, replies, written statements, , collecting and providing documents to lawyers, briefing lawyers, engaging lawyers, issuing authorization to the staff, discussing and finalizing evidence to be adduced in cases as also arguments to be made in court, maintaining detailed MIS statement of cases. TSR clearance Collecting and forwarding documents for Title Search Reports, coordinating with lawyers for TSR. Gold Release and SD Release (Branch Legal System) Giving legal approval for release of gold loans and Sub debts. Branch Related Issues This mostly pertain to trade licenses, signage issues, conversion to commercial use of the building, other branch issues, landlord issues. Preparing replies to Legal notices and notices issued by the various governmental authorities and the Police. Drafting of Complaint for filing before the Police authorities for Lodging of FIR and tracking the same Effecting recovery in cases of internal fraud, cheating by the customers by filing civil suits and pursuing criminal cases. Knowledge, Skills Attributes: Strategic planning Complex problem resolution and general management expertise. Outstanding communication and presentation skills. High level of interpersonal skills and integrity Creative and leadership skills Strong presentation and facilitation Conversant in local language English (proficiency in read, write and speak required) Role Requirements Educational Qualification - LLB Experience 0-1 year of experience.
Posted 1 month ago
2.0 - 8.0 years
3 Lacs
Ambattur
Work from Office
The Collections Officer is responsible for managing and monitoring overdue accounts, ensuring timely recovery of outstanding debts and providing excellent customer service. This role involves proactive communication with clients to negotiate payment plans, resolving disputes, and maintaining accurate records of all collections activities. The Collections Officer will collaborate with internal teams to address client issues and implement strategies for debt recovery while adhering to legal and regulatory compliance requirements. Key Responsibilities: - Monitor and manage overdue accounts to ensure timely collection of payments. - Contact clients via phone, email, and in-person to discuss outstanding balances and negotiate payment plans. - Maintain accurate records of communications and collection activities in the company s database. - Develop and implement effective collection strategies and processes. - Collaborate with internal departments to address client concerns and disputes. - Prepare reports on collection activities and account status for management review. - Stay updated on industry regulations and best practices to ensure compliance in all collection activities. Skills and Qualifications: - Bachelor s degree in finance, business, or a related field. - Proven experience in collections, credit management, or a similar role. - Strong negotiation and interpersonal skills. - Excellent verbal and written communication abilities. - Proficiency in Microsoft Office Suite, particularly Excel and Word. - Familiarity with financial software and databases used in collections. - Strong problem-solving skills and attention to detail. - Ability to work independently and as part of a team. - Knowledge of relevant laws and regulations governing debt collection. Tools Required: - Financial management software. - Customer relationship management (CRM) systems. - Microsoft Excel for data analysis and reporting. - Communication tools such as email and telephone systems. - Document management systems for record-keeping.
Posted 1 month ago
4.0 - 9.0 years
8 - 12 Lacs
Ponnur
Work from Office
As the Area Collections Head at Kinara Capital, you will be responsible for overseeing and managing the collections process across assigned territories. Your primary focus will be to ensure the timely recovery of loans and minimize the delinquency rates while maintaining a positive customer relationship. You will lead a team of collection agents, develop strategies to enhance collections efficiency, and implement best practices for credit recovery. Your role will involve analyzing collection metrics, preparing reports for management, and collaborating with other departments to improve overall operational performance. Key Responsibilities: - Lead and manage the collections team in the assigned area to achieve collections targets. - Develop and implement effective collections strategies to reduce overdue accounts. - Monitor and evaluate collection processes and performance metrics. - Conduct regular training sessions for collection agents to improve skills and performance. - Collaborate with the risk management and credit assessment teams to identify potential issues. - Prepare detailed reports and present findings to senior management. - Build and maintain strong relationships with customers to facilitate effective collections. - Ensure compliance with regulatory requirements and internal policies related to collections. - Resolve escalated customer issues and disputes regarding collections. Required Skills: - Strong leadership and team management skills. - Excellent communication and interpersonal skills. - Proficiency in negotiation and conflict resolution. - Analytical skills with the ability to interpret data and make informed decisions. - Familiarity with collection software and tools. - Knowledge of legal and regulatory aspects of collections. - Ability to work under pressure and meet tight deadlines.
Posted 1 month ago
4.0 - 9.0 years
8 - 12 Lacs
Hyderabad
Work from Office
As the Area Collections Head, you will be responsible for leading the collections team to ensure timely and effective recovery of outstanding loans in your designated area. Your main objective will be to optimize collections processes, enhance team performance, and minimize delinquencies while maintaining excellent customer service standards. You will work closely with other departments to develop strategies aimed at improving collection rates and client satisfaction. **Key Responsibilities:* - Develop and implement collection strategies to achieve area targets and reduce delinquency rates. - Lead, train, and mentor the collections team to optimize performance and ensure compliance with company policies. - Monitor key performance indicators (KPIs) and prepare regular reports on collections performance. - Collaborate with regional managers and other departments to address issues affecting collections. - Conduct field visits to assess operations and customer interactions, ensuring best practices are followed. - Handle escalated customer queries and disputes professionally, maintaining positive customer relations. - Stay updated on regulatory changes and market trends affecting collections. **Skills Required:* - Strong leadership and team management skills. - Excellent communication and interpersonal skills. - Proficiency in analytical thinking and problem-solving. - Ability to work under pressure and meet deadlines. - Strong understanding of credit and collections processes. - Customer-focused approach with good negotiation skills.
Posted 1 month ago
6.0 - 11.0 years
3 - 7 Lacs
Ahmedabad
Work from Office
The incumbent will bear end to end responsibility of the Brand in this role and be the custodian of all the aspects of the Corporate / Mother Brand and for all the MPG Financial Services companies, their business and their brand. Render necessary support to branches on Product queries, technical issues regarding Gold Loans, SME loans and TPP Ensure all systems operate smoothly and align with our quality standards Centralized coordination of KYC maintenance Analysis of data and Supporting for generating required MIS Verification and clearance of documents as per checklist prior to sanction of loans. Preparation and dispatching auction notice to the customers Preparation of final auction statement.
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Noida, New Delhi, Vijaynagar
Work from Office
Company Name Muthoot Fincorp Limited Job Title Relationship Officer, Secured & Unsecured Business Loans Grade C1/C2/C3 Designation Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Panaji, Satara
Work from Office
Job Description A Job Specification 1 Company Name : Muthoot Fincorp Limited 2 Position / Designation : Branch Credit Manager Secured & Unsecured Lending Business 3 Grade : 4 Employment Type : All Employment Type 5 Reporting to Designation & Grade : State Credit Manager Secured & Unsecured Lending Business 6 No. of Reportees, Designation & Grade : Credit Operations 7 Main Tasks & Areas of Responsibility : End to End Managing of Credit Shop at the Branches assigned Proactively respond to the business requirements & challenges and support Branch Business Team to acquire Quality Portfolio To ensure FIRST TIME RIGHT of Logins at the branches, and Disbursement dockets submitted to Central Operations. Monitor Technical & Legal functions pertaining to the branch with regard to timely receipt of Legal & Technical reports from vendors maintaining quality of the reports as well. Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio. To understand the competition policies regarding Micro LAP and Affordable Housing, suggest improvements in our current policies & products. To liaison with Business, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning. To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer. To Retain existing live loan customers. To effectively liaison with law authorities for resolving conflicts if any. To Build a Quality and Profitable Loan Portfolio. 8 Skills and Exposure : A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork. Proven ability to Work under Pressure with regard to TAT Adherence to laid down credit policies and suggest improvements if any. Atleast 5 years experience in underwriting role, with atleast 3 years Mortgages & Affordable Housing experience with exposure to Loan Origination software like Finnone, risk tools like Perfios, Hunter, Karza. Strong understanding of appraising proposals from Lower & Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure. Excellent interpersonal and verbal communication skills Ability to Work & Deliver business targets under pressure Working knowledge of Collections/ Recoveries. Be Accountable for Portfolio Quality of the Location. 9 Special Requirements (If any) : Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable. 10 Job Location / State : Telangana, Andhra Pradesh, Tamil Nadu, Rajasthan, MP, Gujarath, Delhi, Karnataka , Rajasthan, Uttar Pradesh, 11 Compensation Band : As per policy 12 Entitlements : As per policy 13 Stake Holders : Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams B 15 Educational Qualification / Technical Certification : Any UG/PG or MBA 16 Skill Sets : Experience in Home Loans / Mortgages, with team handling skill sets. 17 Communication Skills : Good oral, written and presentation skills 18 Experience : 5+ years of overall experience 19 Behavioral Competencies : Uncompromising ethical standards and discipline expected 20 Other Requirements (If any) : -
Posted 1 month ago
0.0 - 6.0 years
2 - 8 Lacs
Noida, Mumbai, Ghaziabad
Work from Office
A Job Specification 1 Company Name : MUTHOOT FINCORP LTD 2 Position / Designation : INTERNAL AUDITOR 3 Grade : B2 4 Department : INTERNAL AUDITOR & QUALITY ASSURANCE 5 Employment Type : Probation > Permanent 6 Reporting to Designation & Grade : MANAGER-AUDIT - INTERNAL AUDITOR & QUALITY ASSURANCE 7 Areas of Responsibility : To Conduct internal Audit in all MFL Branches as per the program given from the Department. The job involves extensive traveling and confidentiality is to be maintained very strictly. Verification of Documents of Fixed Deposits/Secured Debentures and their interest payments Verification of Documents of Secured Loans/Part Withdrawals and their interest receipts Verification of Bank transactions and utilization of Cheque Verification of Gold Loan Notice Documents and utilization of stamps Verification Leave records and other Statutory records of Staff maintained by the branch Verification of Salary payment records of staff and recovery of excess payments, if any made Verification of Incentive payment records under various schemes to staff and recovery of excess payments, if any Verification of Reconciliation statements of HO/RO Accounts Verification of Gold Loan Documents i.e. Pledge & Release Documents Verification of Documents of Swarna varsham Loans disbursed Verification of various Daily, Weekly & Monthly Statements of Branch Vouching of various Receipts &Payments of Branch with Day Book Verification of authorization of various payments and Reporting of any unauthorized payments for which ex post facto approval is required Verification of Western Union money transfer documents Verification of Auction Documents Verification of various Registers/Records/Files to be maintained by the Branch as per the standing instructions and as per circulars issued from time to time. 8 Job Location / State : Karnataka
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Pimpri-Chinchwad, Pune, Ahmednagar
Work from Office
Job Description A Job Specification 1 Company Name : Muthoot Fincorp Limited 2 Position / Designation : Branch Business Manager Secured & Unsecured Lending Business 3 Grade : 4 Employment Type : All Employment Type 5 Reporting to Designation & Grade : State Business Manager Secured & Unsecured Lending Business 6 No. of Reportees, Designation & Grade : 5 RMs / BSMs; 1 Collections Officer 7 Main Tasks & Areas of Responsibility : Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio. To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes. To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer. To Watch closely the Competition activities and report the same to the Zonal and National teams. To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep. To Attract & Retain High Performers in the Team. To Retain existing live loan customers. To effectively liaison with law authorities for resolving conflicts if any. 8 Skills and Exposure : A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork. Proven ability to Recruit and Retain high performing RO/RM/BSMs. Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members. Having good working knowledge on Lower & Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure. Excellent interpersonal and verbal communication skills Ability to Work & Deliver business targets under pressure Working knowledge of Collections/ Recoveries. Be Accountable for Portfolio Quality of the Location. 9 Special Requirements (If any) : Direct team managing experience mandatory Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable. 10 Job Location / State : Telangana, Andhra Pradesh, Tamil Nadu, Rajasthan, MP, Gujarath, Delhi, Karnataka , Rajasthan, Uttar Pradesh, 11 Compensation Band : As per policy 12 Entitlements : As per policy 13 Stake Holders : Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams B 15 Educational Qualification / Technical Certification : Any UG/PG or MBA 16 Skill Sets : Experience in Home Loans / Mortgages, with team handling skill sets. 17 Communication Skills : Good oral, written and presentation skills 18 Experience : 5+ years of overall experience 19 Behavioral Competencies : Uncompromising ethical standards and discipline expected 20 Other Requirements (If any) : -
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Mumbai
Work from Office
JOB SUMMARY Direct customer service and sales to existing MLI customers through relationship building. Existing Customer database will be provided by company. KEY RESPONSIBILITIES Service through relationship management Establishing and strengthening relationship with the allocated customer base. Ensure retention of his/her allocated Book of Relations (existing customer database). Act as single point of contact for customers for any customer walk-in/query/complaint. Identify financial goals of customers and providing financial planning assistance. Competition Analysis for giving professional advice to customer Fix self-appointments every day from the given customer database as per the campaign Sales Focus on cross-sell & up-sell opportunity in allocated customers and walk-ins MEASURES OF SUCCESS TAT adherence for updating System - CSG Successful completion of cross-sell/ up-sell Business Goals month on month Collection of payment/premium from 91-180 days due policies Complaint Resolution /Customer satisfaction Achievement of Retention Targets > 45 unique customer meetings in a month More than 90% attendance (of total working days) Successfully score >=80% in the Functional Trainings imparted DESIRED QUALIFICATIONS AND EXPERIENCE Graduate with 1 - 3 years experience in sales of Insurance/ Mutual Fund/ CASA/ Investments/ Loans/ Real Estate. Minimum 6 months exposure to Life Insurance Age Bracket 25-32 years Must own a conveyance KNOWLEDGE / SKILLS / ABILITIES Process & Result orientation Customer centricity & relationship building Basic Computer Knowledge. Good communication skills- English and regional language
Posted 1 month ago
6.0 - 11.0 years
8 - 13 Lacs
Bengaluru
Work from Office
The Role: Razorpay is looking for a Technical Program Manager (TPM) to join our central program management team. At Razorpay, the TPM is a highly diversified and critical role. It includes initiating, defining, planning, and executing intermediate to large scale, cross-functional programs company-wide programs. The TPM will be responsible for the strategies, processes, tools, & techniques to drive product development programs across Razorpay products. As a TPM, you will independently drive programs, influencing the roadmap priorities and technical direction across teams. You will work with stakeholders across the organization and own the communication on all aspects of the program, including surfacing risks and reporting on the progress towards the program goals. You will guide the team towards technical solutions and make trade-off decisions. You will drive program management best practices across the organization and mentor others to effectively deliver their programs. Roles and Responsibilities: Lead planning, dependency resolution and execution of assigned program(s), which constitute multiple projects, and ensuring critical success factors are defined and monitored and the objectives are achieved. Drive program definition and scoping, own the program plan and the deliverables required for the program s success. Develop and manage an integrated program schedule, and monitor and report on progress. Present program(s) status on a regular basis to stakeholders and senior executives. At the heart of this role is delivery. You will be a problem solver on the team, identifying innovative solutions to project deadlocks and resolving issues and constraints through alignment, consensus and sound judgment. Be responsible for making decisions, and achieving tactical goals while retaining a strategic focus. Prioritize projects, leveraging data to drive decisions. Define, refine, and continuously improve processes and practices to drive efficiency and scale. Establish excellent working relations with all internal and external partners, with an emphasis on removing roadblocks to program success. Mandatory Qualifications: Total 6+ years, with 4+ years in a technical role and 2+ years working as a project manager or program manager in software or related industries. A Bachelor s Degree or equivalent in Engineering, or a related field. PGDM/ MBA would be a big plus. Strong verbal & written communication and presentation skills with a high degree of comfort speaking with executives, product and technical leaders, external partners, and developers. Demonstrated ability to adapt to new environments and new technologies and learn quickly. Possess an in-depth technical understanding of the agile software development lifecycle. Ability to traverse both vertically and horizontally in a large organization. Extensive experience defining programs and implementing them across a team focused on delivering outcomes that meet rapidly evolving customer needs. Proven ability to bring clarity to ambiguous situations. Ability to handle multiple competing priorities in a fast-paced environment. Ability to interact with diverse technical and non-technical groups, spanning all organizational levels. Knowledge of project management elements, life cycles, tools, and reporting.
Posted 1 month ago
0.0 - 2.0 years
12 - 15 Lacs
Mumbai
Work from Office
SKILLS AND KNOWLEDGE Educational Qualifications Minimum education qualifications for the position: CA/ MBA Functional Skills Basic understanding of domestic, international money and forex market Communication and Influencing Skills Negotiation Skills Relevant and total years of Experience Fresh CA/MBA (Finance) PRINCIPAL ACCOUNTABILITIES Accountabilities Major Activities Banking operations and Investment of surplus funds in line with the Organization policy and government guidelines. Identify banks which can be approached for the investment of surplus funds through the shortlisted instruments. Interact with identified banks and determine the rate of interest offered on surplus investments. Collaborate with all relevant departments for the shortlisted investment options, preparation of letters, other related activities for investments and maintain all documents for future reference and to facilitate internal / external audits. Support to team members on issuance of BG s/ Letters of credit and other fund based / non-fund-based instruments. Support to team members on Know Your Customer (KYC) for opening bank accounts and ensuring that KYC process required by banks/lenders is adhered to on a periodic basis. Working Capital Ensure issuance of BG s / Letters of credit and other fund based / non-fund-based instruments in timely manner, as per the business requirements Coordinate for the requirements of working capital with banks and support the team to meet the deadlines. Manage the process of issuing Commercial Papers from time to time Compliances Support senior team members, ensuring that Condition Precedents (CPs) and Condition Subsequent (CS) of different kind of loan instruments availed are compiled and submitted to lenders from time to time. Maintain a compliance register to track status of compliances of different kind of loan instruments from time to time. Initiate timely actions to ensure that compliance requirements are regularly met in close co-ordination with various agencies such as Trustee, SEBI and other agencies. Risk management and information sharing Ensure all information requirements from banks are regularly provided. Ensure that covenant testing for all loans performed on regular basis and the same is reviewed by relevant team members. Prepare regular updates which reflect the current status of debt portfolio, the weighted average cost along with the status of the fund based/ non-fund-based limits and provide the same to Corporate Finance team. Put together relevant material for the consumption of senior management as guided by team members from time to time.
Posted 1 month ago
0.0 - 8.0 years
2 - 10 Lacs
Belgaum
Work from Office
Job Title: Sales Officer Company Name: Kinara Capital Job Description: As a Sales Officer at Kinara Capital, you will be responsible for driving sales and enhancing customer satisfaction through effective relationship management. You will identify potential clients, understand their financial needs, and provide tailored solutions to meet those needs. Your primary goal will be to achieve sales targets while maintaining high levels of service and customer satisfaction. Duties include cold calling, networking to generate business leads, organizing and attending client meetings, and collaborating with internal teams to ensure a seamless customer experience. You will also be involved in market research to identify trends and opportunities within the lending sector. Key Responsibilities: - Develop and maintain strong relationships with potential and existing clients. - Conduct market analysis to identify new sales opportunities. - Generate new business through cold outreach and networking activities. - Meet or exceed sales targets and performance metrics. - Provide excellent customer service and post-sale support. - Collaborate with the operations team to ensure timely processing of loans. - Prepare and present sales reports and forecasts to management. - Stay up-to-date with industry trends and regulations to provide informed advice to clients. Skills and Tools Required: - Excellent communication and interpersonal skills. - Strong negotiation and sales skills. - Ability to build rapport with clients and colleagues. - Proficiency in CRM software and MS Office Suite (Excel, Word, PowerPoint). - Strong analytical and problem-solving skills. - Knowledge of financial products and lending processes is an advantage. - Self-motivated with a results-driven approach. - Ability to work independently and as part of a team. - Good time management and organizational skills. - Bachelor s degree in Business, Finance, or a related field preferred. - Previous experience in sales, preferably in the financial services sector. This position offers a dynamic work environment with opportunities for personal and professional growth within a leading financial services company. If you are passionate about sales and helping clients achieve their financial goals, we encourage you to apply.
Posted 1 month ago
2.0 - 3.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on existing Data Base Manage, control & own all channels businesses. Recruit, retain, manage & build a productive team of Off Roll employees Maintain delinquency on the portfolio, in line with the Product Segment. Take Care of customer Escalations and Complaint Monitor & measure key conversion, productivity & data penetration metrics Learning and Understanding of CRM & lending system - Salesforce.com & Finnone is must. Effectively engage with Credit, Operations & Risk teams. Hygiene Management - This form the crucial part of car refinance business - effective monitoring and PDD Collection. Tracking cases at every stage to have better control. Required Qualifications and Experience Graduates with relevant experience of 2-3 prior work experience of Direct or Channel sales in loans. Experience in Insurance will be an added advantage Ensure to update status within 24 hrs of lead received. Ability to Recruit FOS through different channels. Maintain a pickup percentage as per the metric. Maintain FOS productivity as the metric. Excellent Team Handling and problem resolving ability. Good hands on experience and knowhow for working on Data Management and MS Office. A good team leader to handle the team and achieve the set target. Exceptionally high motivational levels and needs to be a self-starter.
Posted 1 month ago
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