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9.0 - 11.0 years
25 - 35 Lacs
Bengaluru
Work from Office
The Role: As Senior Manager Business Partner, You are the custodian for the implementation of People Strategy for your business units. You own end-to-end People Operations function within your business units (with support roles in Talent Acquisition and Development). You are also the owner of the core PeopleOps processes that you are responsible for Roles and Responsibilities : Business Acumen: You must maintain an understanding of the organization s vision, mission, values, and goals. The expectation is to Understand RZP business, and products. Have an in- depth understanding of your own Business function that you support. Excellent stakeholder management : You must work closely with Functional and Sub-Functional Heads to enable business outcomes from an HR Standpoint by Identifying Opportunities for HR Interventions, Post identification aligning businesses to work together, and driving them for successful outcomes. Result Orientation & Problem Solving : With support, you must adopt a solution-oriented approach to solve problems smartly. Lead with creative, effective, practical, and spontaneous actions or solutions faced at work. With direction, able to debug and root cause issues. You are expected to be agile and display ownership and commitment to tasks. Must have a result-oriented approach to situations and move swiftly from thoughts to action. Have a fair understanding of quality work vs timely delivery of results. Own 3P s : Have a deep understanding of HR processes and activities both in general and in the cultural context. Drive the Agenda of 3P`s - Policy, Process, and Practices in alignment with Business with the mindset of improving efficiency. Partner in Talent sourcing to help build org: Helping Business Find Culture Fit Candidates. Coaching, Guiding Interviewers, Stakeholders for alignment. Drive Change management: Establish an understanding of the short- and long-term goals of planned organizational changes. Assess the HR implications of planned organizational changes. Employee Engagement & Retention : Regular Pulse Check of Employees through Connects. Be on the ground with employees to understand their pain points and areas of improvement. Analyze past attrition trends and prepare retention strategies for respective units, functions, and departments. Tracking and Publishing Weekly Reporters - Attrition, Emp Connect, Emp Grievance. Drive the engagement survey and action planning for respective business units. Drive Performance : Partner to develop a performance management system that aligns individual performance objectives with organizational strategic goals. Partner to create a timeline for the execution of performance management evaluations. Coach managers in how to set goals and expectations with employees. Responsible for timely and quality completion of reviews with follow-ups and ensuring effective calibration to raise the bar and open communication between manager and employee. Develops and uses collaborative relationships to facilitate the accomplishment of work goals. Mandatory Qualifications: 9-11 years of proven HRBP experience in a fast-paced/startup environment Managed an HC Size of 200-400 Folks You are Gritty and a Hustler: strong on execution, high creativity, and an ownership mindset to solving employee challenges and issues Meaningful relationships are your thing. You excel at making a connection with those around you You are told that your proactiveness and flexible style are what makes you a great partner and collaborator You are an Excellent Communicator- A clear, approachable, and friendly communication style, both written & verbal, and the willingness to tailor your message to different audiences Experience with core HR domains, including Org Design, Performance Management, labor laws, Change Management & Implementing HR Policies & Processes. Strong Analytical, Logical, and Numerical Aptitude
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Noida
Work from Office
Step into the role of Specialist Customer Care Support at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct. To be successful as an Specialist Customer Care Support at Barclays, you should have below critical skills. 0-18 months of relevant experience Graduate/post-graduate in any discipline (Fresher s applicable however preferably Graduate Fresher) Back Office role (non-voice). Knowledge of Lending Operations, KYC, AML, Collateral Experience. Responsible for providing loans for business. Experience of working in BPO/KPO. Flexibility in hours of work and ability to work changing shifts patterns. You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Noida Purpose of the role To support the Specialist Customer Care team by providing exceptional customer service while resolving more complex customer needs/requests. Accountabilities Support the provision of customer service through various communication channels including chat, email and phone. Support the execution of customer service requirements to resolve more complex customer needs, requests and enquires. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement and providing recommendations for change in customer care processes, by providing feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of customer inquiries and issues related to the bank s products and services, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness . Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within well-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.
Posted 3 weeks ago
10.0 - 15.0 years
35 - 45 Lacs
Bengaluru
Work from Office
Loan Servicing Manager - Associate role, a pivotal position within our Loans group. This role is integral to our team, offering the opportunity to engage with various facets of banking operations. As a Loan Servicing Manager - Associate, you will be responsible for executing specific tasks and requirements, contributing to the seamless functioning of our banking office. Join us to make a significant impact and gain valuable exposure in the financial industry Job Summary As a Loan Servicing Manager - Associate in our Loans group, you will oversee daily team activities to ensure compliance with Service Level Agreements (SLAs). Your responsibilities will include supervising processes such as Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to develop your skills in managing Nostro & Past Due Reconciliation while making a significant impact on our operations. Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions for resolution. Supervise processes including Deal Closing, Drawdowns, Rollovers, and more. Ensure adherence to QUALITY & QUANTITY SLAs with a robust workflow model. Serve as the SME, handling complex queries and routing them to onshore teams if needed. Implement a Knowledge Management model with SOP maintenance and training. Drive 100% compliance with Process Policies, Guidelines, and Controls. Motivate and support team members to achieve their goals and identify high-potential employees. Identify alternatives and options for addressing issues and exploring scenarios. Collaborate effectively with colleagues, leveraging diverse skills to achieve goals. Identify training needs for process and soft skills to enhance performance. Ensure team depth with trained backups for critical work queues. Required qualifications, skills and capabilities Hold a bachelors degree with minimum 10 years of relevant loan servicing experience in syndicated loans or the financial industry. Possess knowledge of loan systems like Loan IQ Demonstrate expertise in nostro/cash matching, General Ledger reconciliation, and SWIFT/remittance systems. Exhibit strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive projects effectively, showcasing strong people, performance, and escalation management skills. Preferred qualifications, skills and capabilities Influence and lead conversations effectively with stakeholders. Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management. Cultivate strong interpersonal and communication skills for domain learning. Apply analytical thinking and problem-solving skills to challenges. Understand product lifecycle and area product management.
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Loan Servicing Specialist - Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist - Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required qualifications, capabilities and skills Hold a bachelors degree in finance or a related field, or possess equivalent work experience. Minimum 2 years of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred qualifications, capabilities and skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.
Posted 3 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Kota
Work from Office
Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Under Graduate/ Graduate in any discipline
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Patna
Work from Office
Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Under Graduate/ Graduate in any discipline
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Sonipat
Work from Office
Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Under Graduate/ Graduate in any discipline
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Varanasi
Work from Office
Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Under Graduate/ Graduate in any discipline
Posted 3 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Virudhunagar
Work from Office
To ensure the achievement of disbursement targets of retail loan product with minimum delinquency. Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Sanction ratio target achievement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market. Ensure compliance to all Audit / RBI regulations. Exp (in yrs) :- 0-3 yrs Qualification :- Graduate in any discipline Qualification :- Graduate in any discipline
Posted 3 weeks ago
9.0 - 13.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Specific Skill set: Technical Understanding of the bank s products and services with specialisation in atleast one of FM, CIB, or Treasury products Financial Reporting skillsets experience Fundamental understanding of Balance Sheet Management Regulatory reporting experience Conceptual knowhow of Balance Sheet Management metrics and its calculation methods - Liquidity, IRRBB, Capital Robust understanding of the Regulatory Framework associated with FINREP, COREP, Liquidity and IRRBB reporting (e. g. , Basel framework, country regulatory reporting taxonomy) Understanding of IFRS Accounting Soft Skills Very good written and verbal communication skills Ability to engage with senior stakeholders. Excellent Interpersonal Communication Strong Business Writing skills Technology orientation (what will give the candidate an edge) Knowledge of Python SQL Platforms Knowhow in deploying AI and ML solutions to mechanise processes and achieve scale. The Technical Competency Framework outlines a consistent set of expectations on what technical knowledge is required for a group of similar roles aligned to the Job Family Framework. Technical Competencies are designed to build transparency and objectivity by providing an in-depth view of the expectations for a role. Please select technical competencies from the library here. It is recommended that there is no more than 6 technical competencies selected per role. * Priority Technical Skills Balance Sheet Management (Core) Assesses, optimises and monitors the Bank s / business function s balance sheet to protect financial health, enhance financial resilience, ensure regulatory compliance, and support business growth aligning with the banks strategy. Only required for Capital Liquidity Reporting Capital Management (Core) Understand and apply knowledge pertaining to the external capital markets, regulatory requirements and thresholds, and the Group s capital structure to support managing capital positions, metrics and capital risks, including stress testing, reporting and optimising the Group/Country capital resources and usage. Only required for Capital Reporting Liquidity Management (Core) Understand and apply knowledge of external markets, regulatory requirements and thresholds, to support managing the Groups short-term liquidity obligations as well as liquidity levels and risks, including stress testing, reporting and optimising the Group/Country liquidity positions and resources. Only required for Liquidity Reporting Interest Rate Risk (IRR) Management (Core) Leverages Interest Rate Risk (IRR) Management tools, techniques and processes within the Bank to assess and control the Bank s and/or clients exposure to IRR in adherence to established guidelines and regulations. Only required for IRRBB Reporting Liquidity Risk (Core) Identifies, measures, manages and monitors risks relating to the lack of ability of organisations to meet financial obligations without making catastrophic losses when selling investments / assets to cover obligations. Only required for Liquidity Reporting Credit Risk (Core) Identifies, measures, manages and monitors risks relating to borrowers failure to repay loans or meet its financial obligations to the Bank. Understanding of Credit Risk Weighted Assets (RWA) methodologies, critical data elements, calculation and reporting operations and functionalities along with controls. Only required for Capital Reporting Market Risk (Core Entry for IRRBB) Identifies, measures, manages and monitors risks arising from changes to market variables impacting prices and volatility (e. g. , interest rate changes, commodity price changes), on a local, regional and global level. Only required for Capital Reporting and IRRBB Reporting Operational Risk (Core) Knowledge of policies and key frameworks to identify, measure, and monitor risks / compliance relating to the potential financial loss from inadequate or failed internal processes, technology events, human error or from the impact of external events. Only required for Capital Reporting Financial Products and Markets (Core) Understand and apply knowledge pertaining to SCB customer segments, product groups and the linkages of product vs. capital and liquidity. Financial Analysis Reporting (Core) Creates and maintains accuracy of financial reports and statements required for reporting (internal and external) leveraging key processes and tools within the Bank. Ability to prepare, analyse, and review financial reports to evaluate the Banks financial performance and/or regulatory compliance. Data Gathering (Core) Knowledge of and ability to utilise tools (e. g. SQL), techniques and processes to interrogate and extract data for analysis and reporting purposes. Risks Controls (Core) Covers the Group s Enterprise Risk Management Framework (ERMF) approach and governance infrastructure needed to identify, assess, mitigate and escalate Finance risks. These include accounting principles, policies and procedures around regulatory reporting, balance sheet management, tax, product and valuation control. Strategy Ensuring alignment with country stakeholders on the development and execution of country specific strategic goals regarding Capital / Liquidity IRRBB / other Country Financial Regulatory Reporting (FRR). Identifying and implementing best practices to enhance reporting efficiency and accuracy. Business Understanding and articulating country specific regulatory requirements, including but not limited to the Basel Framework (Basel II, III and IV), capital/liquidity/FRR metrics computation and methodologies, and regulatory parameters and key drivers. Understanding banking products and country specific business context and correlating these to local regulatory reporting. Translating relevant regulatory requirements into business and functional requirements and driving the discussion with country stakeholders across Finance, Treasury, Risk, Data, IT and the Business for ongoing compliance in local regulatory reporting. Maintaining effective communication with stakeholders to understand their requirements and queries and provide necessary execution and consultation support. Processes Ensuring accurate and timely submission of all required local regulatory returns to relevant senior stakeholders and/or regulatory authorities where appropriate. Ensuring the operational efficiency, accuracy and completeness of the reports are monitored with appropriate KPIs. Establishing robust governance and controls for the reporting process including the requirements to manage report quality and operational control. This includes expected data quality monitoring required in the reporting standards for regulatory reporting. Continuously striving for process optimization to enhance production efficiency and reduce errors. Leveraging technology and automation tools to streamline reporting processes. Supporting the transition of changes into BAU effectively that is aligned with the Bank s regulatory and technology objectives. People Talent Planning and allocating resources effectively to meet reporting deadlines and regulatory requirements. Developing the team to build capacity and elevate team capabilities at pace with evolving regulatory and business demand. Providing guidance, training and mentorship to the GFS regulatory reporting team on technical knowledge, best practices, and technologies. Building relationships to improve collaboration across country and GFS functions to resolve issues and implement changes for local regulatory reporting. Key Responsibilities Risk Management Monitoring and ensuring that appropriate BAU and Change governance and controls are followed across all production and transformation activities. Overseeing the maintenance of comprehensive documentation of reporting processes, standards and controls. Coordinating with internal and external auditors to facilitate audits and reviews. Identifying, monitoring and escalating as and when required key issues in the regulatory reporting process leading to material errors in regulatory returns. Governance Monitor and ensure that appropriate Change governance is followed across all transformation initiatives. Represent the function at the governance forums in place for tracking change initiatives and influence decisions in respect of the change backlog, prioritisation, choice of technology tools and the operating model. Leadership Qualities Characteristics Upholding high ethical standards and ensuring all reporting activities are conducted with integrity and transparency. Promoting a culture of diversity and inclusivity, compliance and ethical behaviour within the team. Inspiring proactive and innovative behaviours in the team to continuously improve performance and strive for excellence. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders GPO/GPM, Capital Liquidity FRR Group Regulatory Reporting - Head and Reporting Leads Country Regulatory Reporting - CFO, Financial Controller and Country Leads Credit and Market Risk functions - Functional Heads and Leads Technology and PSS - Head and Leads across PSS and Technology Change Management - Head and Leads across Capital Liquidity Change Other Responsibilities Embed Here for good and Group s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills and Experience Specific Skill set: Technical Understanding of the bank s products and services with specialisation in atleast one of FM, CIB, or Treasury products Financial Reporting skillsets experience Fundamental understanding of Balance Sheet Management Regulatory reporting experience Conceptual knowhow of Balance Sheet Management metrics and its calculation methods - Liquidity, IRRBB, Capital Robust understanding of the Regulatory Framework associated with FINREP, COREP, Liquidity and IRRBB reporting (e. g. , Basel framework, country regulatory reporting taxonomy) Understanding of IFRS Accounting Soft Skills Very good written and verbal communication skills Ability to engage with senior stakeholders. Excellent Interpersonal Communication Strong Business Writing skills Technology orientation (what will give the candidate an edge) Knowledge of Python SQL Platforms Knowhow in deploying AI and ML solutions to mechanise processes and achieve scale. Qualifications MBA (Fin) or Master s in finance / Accountancy / Economics or affiliated subjects; Undergraduate degree in Science / Engineering / Commerce. Chartered Accountant: Risk Management or related Professional Certification will be an added advantage. Minimum of 12 years preferably in Liquidity Regulatory Reporting. Strong knowledge of Capital Liquidity regulations and metrics; Proficient in analytics to drive deep understanding of Capital Liquidity; Collaboration mindset; able to deliver solutions to improve BAU. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29745
Posted 3 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Pune
Work from Office
Job Description Job Purpose ICE is the leading cloud-based platform provider for the mortgage finance industry. ICE solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality, and efficiency. The Associate will perform exception reviews on documents and perform audits at different times in the process of loan production, in accordance with customer needs and regulations. Responsibilities Validation of Document Recognition and Data Extraction. Perform Data Integrity check on extracted data. Follow the Standard Operating Procedures. Engage with management to overcome any obstacles to service delivery. Ensure that data security is maintained. Ensure meet the defined SLAs as per the requirement. Create Bounding Boxes around Data and label the Documents. Provide labelled dataset for training the model. Identify and raise the anomalies in the Software Application. Meet the Quality and Productivity target on a daily basis. Ability to work in 24 / 7 shifts. Knowledge and Experience Bachelor s degree or academic equivalent. 0 to 2 years of mortgage lending experience, or a combination of education and experience to include processing, underwriting, closing, quality control and/or compliance review. Preferred Proficiency in mortgage document terminology. Proficiency with Microsoft Office (Excel and Word) and Microsoft Windows. Proficiency in using keyboard shortcuts. Strong attention to detail. Excellent time management and organizational skills. Ability to work efficiently. Ability to work under pressure and time constraints. Effective and clear communication in English, both spoken and written.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
Job Description Job Purpose ICE is the leading cloud-based platform provider for the mortgage finance industry. ICE solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality, and efficiency. The Delivery Analyst will perform exception reviews on documents and perform audits at different times in the process of loan production, in accordance with customer needs and regulations. Responsibilities Validation of Document Recognition and Data Extraction. Perform Data Integrity check on extracted data. Follow the Standard Operating Procedures. Engage with management to overcome any obstacles to service delivery. Ensure that data security is maintained. Ensure meet the defined SLAs as per the requirement. Create Bounding Boxes around Data and label the Documents. Provide labelled dataset for training the model. Identify and raise the anomalies in the Software Application. Focus is on production administration, process improvement and continuing to deliver on mass production tasks based on existing procedures. Perform testing on product improvements, expansions, and fixes, including accuracy-related functional testing and pre-production testing for client onboarding and production rollout. Performs complex tasks for multiple delivery tracks simultaneously and Quality Audits. Meet the Quality and Productivity target on a daily basis. Subject Matter Expert for the process. Perform regular analysis and take performance improvement initiatives, independently. Management and Tracking of Workflow Queue Prepare and Conduct Training Maintain Job aid and SOP. Conduct complex analysis: Time and Motion, Field level, page level, Accuracy, High Confident Skip, Redundant field etc. Perform POC related analysis and validation tasks. Respond to associate s escalations. Troubleshoot issues reported by team members. Ability to work in 24 / 7 shifts. Knowledge and Experience Bachelor s degree or academic equivalent. 3+ years of mortgage lending experience, or a combination of education and experience to include processing, underwriting, closing, quality control and/or compliance review. Proficiency in mortgage document terminology. Proficiency with Microsoft Office (Excel and Word) and Microsoft Windows. Proficiency in using keyboard shortcuts. Strong attention to detail. Excellent time management and organizational skills. Ability to work efficiently. Ability to work under pressure and time constraints. Effective and clear communication in English, both spoken and written.
Posted 3 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Job Description Job Purpose ICE is the leading cloud-based platform provider for the mortgage finance industry. ICE solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality, and efficiency. The Associate will perform exception reviews on documents and perform audits at different times in the process of loan production, in accordance with customer needs and regulations. Responsibilities Validation of Document Recognition and Data Extraction. Perform Data Integrity check on extracted data. Follow the Standard Operating Procedures. Engage with management to overcome any obstacles to service delivery. Ensure that data security is maintained. Ensure meet the defined SLAs as per the requirement. Create Bounding Boxes around Data and label the Documents. Provide labelled dataset for training the model. Identify and raise the anomalies in the Software Application. Meet the Quality and Productivity target on a daily basis. Ability to work in 24 / 7 shifts. Knowledge and Experience Bachelor s degree or academic equivalent. 0 to 2 years of mortgage lending experience, or a combination of education and experience to include processing, underwriting, closing, quality control and/or compliance review. Preferred Proficiency in mortgage document terminology. Proficiency with Microsoft Office (Excel and Word) and Microsoft Windows. Proficiency in using keyboard shortcuts. Strong attention to detail. Excellent time management and organizational skills. Ability to work efficiently. Ability to work under pressure and time constraints. Effective and clear communication in English, both spoken and written.
Posted 3 weeks ago
3.0 - 8.0 years
5 - 9 Lacs
Navi Mumbai
Work from Office
Hello, Hiring for a Bank in Turbhe. Only Mumbai candidates are eligible, as the Final round will be face-to-face at the Turbhe office. RELATIONS MANAGERS OR NON VOICE OR BANKING OPERATIONS BACKEND NOT ELIGIBLE. EXP IN BPO IN ANY BANKING CLIENT IS RIGHT FITMENT. Minimum Cibil Score should be 650+ Note : Graduation Mandatory Interviews will be Face to Face Shift 9:30 to 18:30 Fixed Shift Sunday Fixed off Interview rounds. HR - Telephonic Operations - Virtual MS Teams Final Round - Face to Face in Turbhe Office. Hiring for below positions. Team Leaders CTC Upto 7.50 Lakhs Must be TL on papers 2+ years Should have exp in Banking Business only like Loans, Sales, Customer Services, Emails. Quality Analyst CTC Upto 6.50 Must be TL on papers 2+ years Should have exp in Banking Business only like Loans, Sales, Customer Services, Emails. Quality Team Leaders Must be QTL on papers. Acting QA or Snr QA is not eligible. Must be QTL minimum 2+ years. CTC Upto 7.50 Should have experience in the banking business, specifically in areas such as loans, Sales, Customer Services, and Email Management. Trainers CTC Up to 6.50 Should have experience in the banking business, specifically in areas such as loans, Sales, Customer Services, and Email Management. Assistant Manager Quality Must be AM Quality on papers only. QTL NOT Eligible, Acting AMQ NOT Eligible. CTC Up to 8.50 Should have experience in the banking business, specifically in areas such as loans, Sales, Customer Services, and Email Management. Assistant Manager Must be AM on paper with a minimum of 2+ years. Snr TL or Acting AM NOT Eligible. CTC Up to 8.50 Should have experience in the banking business, specifically in areas such as loans, Sales, Customer Services, and Email Management. Interested candidates who seriously looking for an opportunity, please WhatsApp your profile to 9673711611 Share the details below along with your CV. Position applying for Full Name contact No Email Id Current Co Current Designation Current CTC Expected CTC Notice period Date of Birth The nearest railway station of Mumbai.
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Dindigul, Coimbatore, Virudhunagar
Work from Office
Role & responsibilities Sales Officer / Senior Sales Officer with leading private sector bank - Home Loan sales Selling of Home Loan & mortgage loan through open market, Builders , Developers , contractors, real estate agents, CA, Brokers and other various channels Develop strong relationship with the clients and sales of home loan products Two Wheeler is Compulsory Job Locations - ALL MAJOR LOCATIONS OF TAMILNADU Send updated CV to bookmark.cochin@gmail.com Preferred candidate profile Looking Graduates with minimum 3 months experience in sales in any industry / MBA Fresher can also apply Candidates with prior experience in BFSI will have an added advantage Perks and benefits CTC : 2 - 3 Lakhs per annum + HUGE INCENTIVES Attractive incentives
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Madurai, Chennai, Tiruchirapalli
Work from Office
Role & responsibilities Sales Officer / Senior Sales Officer with leading private sector bank - Home Loan sales Selling of Home Loan & mortgage loan through open market, Builders , Developers , contractors, real estate agents, CA, Brokers and other various channels Develop strong relationship with the clients and sales of home loan products Two Wheeler is Compulsory Job Locations - ALL MAJOR LOCATIONS OF TAMILNADU Send updated CV to bookmark.cochin@gmail.com Preferred candidate profile Looking Graduates with minimum 3 months experience in sales in any industry / MBA Fresher can also apply Candidates with prior experience in BFSI will have an added advantage Perks and benefits CTC : 2 - 3 Lakhs per annum + HUGE INCENTIVES Attractive incentives
Posted 3 weeks ago
1.0 - 5.0 years
2 - 2 Lacs
Dindigul, Salem, Erode
Work from Office
Role & responsibilities HDFC Home Loan sales Selling of Home Loan & mortgage loan through open market, Builders , Developers , contractors, real estate agents, CA, Brokers and other various channels Develop strong relationship with the clients and sales of home loan products Two Wheeler is Compulsory Job Locations - ALL MAJOR LOCATIONS OF TAMILNADU Send updated CV to bookmark.cochin@gmail.com Preferred candidate profile Looking Graduates with minimum 3 months experience in sales in any industry. Candidates with prior experience in BFSI will have an added advantage Perks and benefits CTC : 2 - 2.75 Lakhs per annum + HUGE INCENTIVES Attractive incentives
Posted 3 weeks ago
1.0 - 5.0 years
2 - 2 Lacs
Srirangam, Thanjavur, Mettupalayam
Work from Office
Role & responsibilities HDFC Home Loan sales Selling of Home Loan & mortgage loan through open market, Builders , Developers , contractors, real estate agents, CA, Brokers and other various channels Develop strong relationship with the clients and sales of home loan products Two Wheeler is Compulsory Job Locations - ALL MAJOR LOCATIONS OF TAMILNADU Send updated CV to bookmark.cochin@gmail.com Preferred candidate profile Looking Graduates with minimum 3 months experience in sales in any industry. Candidates with prior experience in BFSI will have an added advantage Perks and benefits CTC : 2 - 2.75 Lakhs per annum + HUGE INCENTIVES Attractive incentives
Posted 3 weeks ago
1.0 - 5.0 years
2 - 2 Lacs
Karur, Pudukkottai, Kumbakonam
Work from Office
Role & responsibilities HDFC Home Loan sales Selling of Home Loan & mortgage loan through open market, Builders , Developers , contractors, real estate agents, CA, Brokers and other various channels Develop strong relationship with the clients and sales of home loan products Two Wheeler is Compulsory Job Locations - ALL MAJOR LOCATIONS OF TAMILNADU Send updated CV to bookmark.cochin@gmail.com Preferred candidate profile Looking Graduates with minimum 3 months experience in sales in any industry. Candidates with prior experience in BFSI will have an added advantage Perks and benefits CTC : 2 - 2.75 Lakhs per annum + HUGE INCENTIVES Attractive incentives
Posted 3 weeks ago
1.0 - 5.0 years
2 - 2 Lacs
Madurai, Tiruchirapalli, Coimbatore
Work from Office
Role & responsibilities HDFC Home Loan sales Selling of Home Loan & mortgage loan through open market, Builders , Developers , contractors, real estate agents, CA, Brokers and other various channels Develop strong relationship with the clients and sales of home loan products Two Wheeler is Compulsory Job Locations - ALL MAJOR LOCATIONS OF TAMILNADU Send updated CV to bookmark.cochin@gmail.com Preferred candidate profile Looking Graduates with minimum 3 months experience in sales in any industry. Candidates with prior experience in BFSI will have an added advantage Perks and benefits CTC : 2 - 2.75 Lakhs per annum + HUGE INCENTIVES Attractive incentives
Posted 3 weeks ago
1.0 - 6.0 years
2 - 4 Lacs
Hyderabad, Chennai, Mumbai (All Areas)
Work from Office
Role- Relationship Manager - Field Sales Product- Insurance Channel- Direct Channel Locations- Mumbai, Hyderabad, Chennai & Banglore CTC- 2.50 to 4.5 LPA + Incentives Connect - HR Nikita - 9773626804/ 9717102713 Job Description Acquire new customers and generate sales for health insurance policies through direct channels. Build and maintain strong relationships with clients to ensure long-term business growth. Understand customer needs and suggest appropriate health insurance plans. Achieve sales targets and contribute to the company revenue goals. Ensure excellent customer service and handle client queries effectively. Stay updated on industry trends, competitor offerings, and regulatory guidelines. Collaborate with internal teams for seamless policy issuance and claim processing. Requirements: Experience: 1-3 years in sales, preferably in insurance or financial services. Qualification: Graduate in any discipline Skills: Strong communication and interpersonal skills. Sales-driven mindset with negotiation abilities. Self-motivated and result-oriented. Knowledge of health insurance products and market trends. Language: Proficiency in English, Hindi and Marathi Perks & Benefits: Fixed salary with performance-based incentives. Career growth opportunities in the insurance sector. Training and development support. Fixed travel allowance Interested candidates can share their resume to HR Nikita on 9717102713 / 9773626804 or can mail on nikitajaiswal@policybazaar.com
Posted 3 weeks ago
3.0 - 8.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Senior Analytics Specialist will work with the central analytics team at Razorpay. This will give you an opportunity to work in a fast-paced environment aimed at creating a very high impact and to work with a diverse team of smart and hardworking professionals from various backgrounds. Some of the responsibilities include working with large, complex data sets, developing strong business and product understanding and closely being involved in the product life cycle. Roles and Responsibilities: You will work with large, complex data sets to solve open-ended, high impact business problems using data mining, experimentation, statistical analysis and related techniques, machine learning as needed You would have/develop a strong understanding of the business & product and conduct analysis to derive insights, develop hypothesis and validate with sound rigorous methodologies or formulate the problems for modeling with ML You would apply excellent problem solving skills and independently scope, deconstruct and formulate solutions from first-principles that bring outside-in and state of the art view You would be closely involved with the product life cycle working on ideation, reviewing Product Requirement Documents, defining success criteria, instrumenting for product features, Impact assessment and identifying and recommending improvements to further enhance the Product features You would expedite root cause analyses/insight generation against a given recurring use case through automation/self-serve platforms You will develop compelling stories with business insights, focusing on strategic goals of the organization You will work with Business, Product and Data engineering teams for continuous improvement of data accuracy through feedback and scoping on instrumentation quality and completeness Set high standards in project management; own scope and timelines for the team Mandatory Qualifications: Bachelors/masters degree in Engineering, Economics, Finance, Mathematics, Statistics, Business Administration or a related quantitative field 3+ years of high quality hands-on experience in analytics and data science Hands on experience in SQL, Python and Tableau Define the business and product metrics to be evaluated, work with engg on data instrumentation, create and automate self-serve dashboards to present to relevant stakeholders leveraging tools such as Tableau. Ability to structure and analyze data leveraging techniques like EDA, Cohort analysis, Funnel analysis and transform them into understandable and actionable recommendations and then communicate them effectively across the organization. Hands on experience in working with large scale structured, semi structured and unstructured data and various approach to preprocess/cleanse data, dimensionality reduction Work experience in Consumer-tech organizations would be a plus Developed a clear understanding of the qualitative and quantitative aspects of the product/strategic initiative and leverage it to identify and act upon existing Gaps and Opportunities Hands on experience of A/B testing, Significance testing, supervised and unsupervised ML, Web Analytics and Statistical Learning
Posted 3 weeks ago
1.0 - 5.0 years
7 - 12 Lacs
Pollachi
Work from Office
To drive sales and ensure business targets are achieved for the assigned area Branch Process Management o Execute the defined strategy to achieve the defined performance of the branch. o Create a demand funnel and efficiently meet sales forecasts by maintaining a good relationship with clients o Manage growth and profitability of the branch by maintaining competitive knowledge so as to create and adjust sales strategies o Expand and retain the companys base of customers for affordable home loans by developing and maintaining strong liaisons with the clients/channel partners for repeat business or referrals while also ensuring they are part of our future projects. o Build and develop a defined source mix comprising of direct and indirect sourcing channels. o Capitalize on business opportunities, builder tie ups, and plan and monitor joint promotional activities with developers. o Facilitate the development of new locations as per targets so as to penetrate new markets and thereby increase business o Ensure smooth functioning of the lending process at the various stages such as inquiry, application, verification, pre-sanction processing of loan, sanction, post-sanction documentation, disbursement of loan, collection, new and existing customer service. o Manage post-sales customer/channel partner escalation. o Co-ordinate and supervise all key departments internally and strategies the road map for lending products. o Managing branch operating costs including cost of acquisition, expenses and operations. o Closely monitors the quality of book ensuring minimum delinquency at the branch level. o To support the appropriate closure of stress accounts and move them out of the portfolio by collaborating with collections team. Team Management o Optimize and closely monitor team productivity by effectively managing the team of sales managers so as to assure achievement of business targets and profitability of the area o Collaborate effectively with departments including Channel partners. o Lead and supervise the SM & RM team by support through appropriate hiring, training, reward and recognition. o Responsible for the overall administrative functioning of the branch. o Ensure active distribution span of control is maintained at the branch level as per norms. Industry & Governance o Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies o Ability to establish internal controls for legal compliance and conduct periodic audits to detect non-compliance & frauds and devise actions for correction and prevention. o Ensure a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market. o Ensure compliance to all Audit / NHB regulations as well as policies and procedures of the company. Qualification: Graduate
Posted 3 weeks ago
5.0 - 10.0 years
6 - 11 Lacs
Chandigarh
Work from Office
10032 Sales Process Management Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships. Retain and expand the companys base of customers for home loan and LAP channel(Loan Against Property) so as to ensure repeat business or referrals Maximize sales through a network of DSA / Direct Sales / CA / Builders and by effectively managing connector and builder relationships to ensure strong business. Maximize number of APFs and increase penetration in the approved APF projects. Facilitate the development of a robust business plan so as to improve the disbursal patterns Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business Sales Planning and Team Management Optimize team productivity by effectively leading the team of sales managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area Align with the team on ground lead generation activities for Sales. Lead and supervise the sales team for the implementation of the growth agenda through appropriate training, motivation and deployment strategies Industry & Governance Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market. Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems Desired Experience: Minimum 5+ years in the field. Graduate : Yes Masters/Postgraduate: Yes
Posted 3 weeks ago
6.0 - 11.0 years
8 - 13 Lacs
Kolkata
Work from Office
To underwrite and manage the portfolio in assigned branch/location. 1. Review and assess a broad range of complex loan applications within defined guidelines and accordingly take decision or recommend for approval to higher authorities. 2. Under write proposals as per the laid down policies & procedure to honour the agreed SLAs and manage city/area business volumes. 3. Conduct personal discussion with customers to establish credit worthiness and ensure completion of credit/KYC documents and verification- telephonic, field & collateral visits. 4. Assess income to obligation ratios, in depth knowledge of rational behind calculation of ratios and its impact on loan performance during the loan tenure. 5. Maintain Portfolio MIS, Delinquency MIS and other operations related MIS of the cluster and regularly reporting the same. 6. Build and facilitate the best outcomes for clients by building and leveraging effective relationships with third parties 7. Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems 8. Exceed service quality standards and strive for continuous process improvement 9. Undertake critical review of the credit proposals with a view to bring out the industry, business, financial, management and facility structure risk contained in the credit proposal. 10. Ensure collateral and other credit risk mitigation to facilitate the approving authority to take decision on the credit proposal. 11. Enable quick turnaround time of credit lending proposals for the business in close liaison with the sales team. 12. Undertake ongoing review of the credit exposures to ensure that the exposure continues to be bankable. 13. Facilitate critical review and documentation of the proposals and effectively monitor the client & collateral creditworthiness from the pre sanction to post disbursement phase & undertaking steps for risk mitigation, whenever required, while ensuring adherence to legal & documentation norms & policies 14. Manage the credit underwriting function of his/her branch and facilitate quick turnaround of credit lending proposals for the branch in close liaison with the local credit analysts and sales team. MBA/PGDBA/PGPM or Equivalent in finance
Posted 3 weeks ago
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The loans job market in India is thriving, with numerous opportunities available for job seekers looking to build a career in this field. From banking institutions to financial technology companies, there is a high demand for professionals with expertise in loans. If you are considering a career in this industry, here is a guide to help you navigate the job market in India.
These cities are known for their robust financial sectors and offer ample opportunities for loans professionals.
The average salary range for loans professionals in India varies based on experience and location. Entry-level positions typically start at INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
A typical career path in the loans industry may include roles such as Loan Officer, Credit Analyst, Loan Processor, Loan Underwriter, and Loan Manager. As professionals gain experience and expertise, they can progress to higher-level roles such as Senior Loan Officer, Credit Manager, and Vice President of Lending.
In addition to expertise in loans, professionals in this field are often expected to have skills in financial analysis, risk assessment, customer service, and regulatory compliance.
As you explore opportunities in the loans job market in India, remember to prepare thoroughly for interviews and showcase your skills and expertise confidently. With the right preparation and mindset, you can build a successful career in this dynamic and rewarding industry. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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