Loan Counselor

Company Description

At Lorien Finance, we believe that no student should be held back from quality education due to financial barriers. As a cross-border fintech platform, we bring together top Indian and international lenders to offer access to cheaper capital, multi-currency loans, and flexible financing options—ensuring nothing stands between students and their study-abroad dreams. Participate in the Loan Fest '25: lorien.finance/loan-fest.

Role Description

This is a full-time on-site role for a Loan Counselor, located in Mumbai. The Loan Counselor will be responsible for assisting clients with their loan applications, servicing existing loans, and providing exceptional customer service. Responsibilities also include working closely with the finance and sales teams to ensure smooth processing and approval of loans, advising clients on financial products, and helping them navigate the loan process effectively.

Qualifications

• Experience in Loan Servicing and understanding of various Loan products
• Customer Service skills and ability to address client needs efficiently
• Knowledge of Finance and Financial products
• Competency in Sales and advising on suitable financial solutions
• Strong communication and interpersonal skills
• Ability to work independently and within a team
• Bachelor’s degree in Finance, Business Administration, or related field
• Experience in fintech or financial services industry is a plus