325 Loan Collection Jobs - Page 3

Role & responsibilities Operations associate ( PDD / Disbursemnt process)- Operations associate (DSMG Data base/ MIS) loan Processing Document Verification KYC operations Preferred candidate profile

Key Responsibilities: Lead and coach Field Collection Officers to meet daily and monthly recovery targets. Develop tailored strategies for debt recovery. Litigation Managment - liaising with external lawyers,, filing various litigations, representation in court/s, daily monitoring litigations and ensure conducting the cases properly by external lawyers Legal Tool Enforcment- service/execution of summons and warrants in coordination with police/ court officers/lawyer and ensure case closure/recovery. Conduct field visits . Ensure completeness of recordsMIS, communications, legal documents etc,

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience, Immediate joiners Good communication skills Hindi & Marathi and Basic English Salary: Fresher- upto 13k + incentives Experience - upto 14k + incentives Required Candidate profile Candidate should be willing to work from office. HOW TO APPLY..? To schedule your interview Call or send your CV through WhatsApp HR Swapnali:- 9822946582

About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders: Sachin Bansal & Ankit Agarwal What makes you a good executive at Navi? Ability to learn Being disciplined Communicating well How would your role at Navi Look Like? Follow-up with customers for recovery of overdue amounts through field visits to customers address Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal guidelines, in accordance with the SOPs provided by the company Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity Ensure genuine and timely feedback is filled on App for each case, and update any new customer information on the App Ensure that the weekly/monthly collection target is met Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner What are some of the good to have skills for this role? Any education background 1 - 5 years of experience in collections ,sales or Field operations role. Fluent and proficient in communication in the local language Take responsibility of effectiveness and timely completion of work Understanding of the Loan process and documents as informed in training Planning, organizing, and time management skills along with the ability to prioritize tasks/visit Perks and benefits PF ESI Mediclaim On-Roll Job DRA Training Provided by Company

Hiring tele sales, tele collection , customer support Handle outbound customer calls in professional manner & Interact with customers over a call. Engaging with potential and existing customers via phone Required Candidate profile Qualification: 12th to Any Graduate , Fresher & Experience in tele sales Age limit : 18-26 Language required - (Tamil , Malayalam, Telugu , Hindi , Kannada, English) Contact HR Preethi: 7483034114 Perks and benefits ESI, PF,INCENTIVES AVAILABLE

Dear Candidate, We have openings for HOME LOAN SALES IN BANKING SECTOR Location: Kumbakonam, Tirichy, TANJORE SEMBANARKOIL , PONDYCHERRY Exp: 1-4 Years in Filed Collection sales ]Budget: As per company Notice Period: Immediate Joining/30 days Desired Candidate Profile Strong understanding of housing finance products and regulations. 1-4 years of experience in home loans or related fields such as LAP (Loan Against Property). Excellent communication skills for effective customer interaction at various levels. Ability to work independently in a fast-paced environment while meeting targets. Interested Candidate Whatapp me Below Number: Thanks And Regards, Yamini. A Senior HR- 7200032640

Field collection supervisor Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact :Madhu - 7305068470 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

Job description Role & responsibilities Scope of work area - Surat (Adajan), Vapi and Valsad. Handling Collection portfolio Team, Handling NPA Cases of vehicle loans (preferably Two Wheeler Loans) Handling team of callers, Field Executives, ceasing agency co-ordination Managing Quality TAT. Should be good in data analysis, report making. Planning and executing collection on a monthly basis to achieve collection efficiency To monitor team performance periodically. To Guide and lead the team towards achieving monthly targets. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases analyzing the problem. Ensured timely service delivery as well as collections from the clients within the stipulated credit period while managed the distribution system of the company and maintained smooth operations across the units. Maintaining Reports Database. Interested candidates can send their resume to: dhwanid@manbafinance.com For more info, contact us at: 8657020233

tele collection , customer support Handle outbound customer calls in professional manner &Interact with customers over a call Engaging with potential and existing customers via phone Required Candidate profile Qualification: 12 to any graduate Language required - (Tamil , Malayalam, Telugu , Hindi , Kannada) Interested candidates send resumes to this number HR UDAYASRI -7670930750 Perks and benefits ESI, PF,INCENTIVES AVAILABLE

Hiring for banking process Should be ok with 6 days working Should be ok with recovery or sales process Salary for Gurugram location-4.5LPA Salary for Hyderabad/Banglore - 6LPA 1 year experience req. Interested candidates can share cv to- 9220387643

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience, Immediate joiners Good communication skills Hindi & Marathi and Basic English Salary: Fresher- upto 13k + incentives Experience - upto 14k + incentives Required Candidate profile Candidate should be willing to work from office. Job Location: Shivaji Nagar, Pune To schedule your interview Call or send your CV through WhatsApp HR Swapnali:- 9822946582

Team Leading for Collection Team for Personal Loans Handling Collection calsl on a personal loan for collecting EMI & Charges Look after customer queries and try to resolve the case in the best possible manner Updating daily achievements to superiors. Desired Candidate Profile: Team Handling experience for 3 years Experience in Tele calling, NBFC. Good Communication Skills DRA Certification Spoken Language Proficiency: English , Hindi and any other India Language

One of the leading Kerala NBFC is looking for individuals to join their team as Micro Finance Loan Sales and Loan Collection agents within a 30 KM radius of the branch location. Both male and female candidates are welcome to apply, whether they are freshers or experienced professionals between the ages of 22 to 33. To be eligible for this role, candidates must have their own bike and possess a valid driving license, police clearance certificate, educational certificates, and previous job experience certificate. Upon selection, the salary, recruitment process, and other details will be finalized after the final interview. Before joining, selected candidates will undergo a one-week training program facilitated by the Branch Manager. Please note that there will be no salary provided during the training period, and the training will cover all aspects of branch operations with no expenses incurred by the candidates. This is a full-time, permanent position suitable for freshers, and the benefits package includes cell phone reimbursement, health insurance, paid sick time, paid time off, and provident fund. The work schedule is during day shift with a fixed schedule, and the work location will be in person. If you meet the requirements and are interested in a challenging yet rewarding career in the field of Micro Finance Loan Sales and Loan Collection, we encourage you to apply and become a part of our dynamic team.,

Key Responsibilities: Contact customers via phone, email, or field visits to follow up on overdue loans. Maintain records of all communications and payments. Negotiate and arrange repayment plans or settlements when needed. Coordinate with the legal team for accounts requiring litigation. Investigate and resolve discrepancies or customer complaints related to loans. Monitor aging reports and take timely action on delinquent accounts. Conduct field visits as necessary to recover dues. Ensure adherence to company policies and regulatory requirements. Prepare and submit periodic reports to management regarding recovery status and KPIs. Recommend loans for write-offs or legal action where applicable. Qualifications and Skills: Strong negotiation and communication skills. Ability to work under pressure and handle difficult clients professionally. Field collection experience is an advantage. Fluency in Hindi Interested candidates kindly share your updated resume - amrita.singh@manpower.co.in

Key Responsibilities: Customer Follow-up: Conduct timely follow-ups through phone calls, field visits, and SMS to customers who have missed their first EMI or are in early stages of delinquency. Collection Execution: Achieve monthly recovery targets by persuading customers to make payments and reduce delinquency levels in the X bucket. Field Visits: Visit customers' addresses to collect dues, issue notices if required, and assess customer intent and capacity to pay. Skip Tracing: Coordinate with internal skip tracing team or conduct basic investigation for non-contactable customers. Negotiation & Resolution: Negotiate with customers to arrive at amicable payment solutions while adhering to company policy. Documentation & Reporting: Maintain accurate and timely documentation of collection activities, payment commitments, and customer interactions in the system. Compliance & Ethics: Follow collection guidelines as per RBI and company norms, maintaining professionalism and avoiding coercive practices. Coordination: Work closely with the branch team, collection agencies, and tele-calling units to ensure prompt action and resolution. Key Skills & Competencies: Strong interpersonal and negotiation skills Basic knowledge of two-wheeler loan products Willingness to travel within the assigned geography Good communication and persuasive abilities Target-oriented with a proactive approach Familiarity with collection tools and mobile apps is a plus Qualifications & Experience: Minimum HSC / Graduate (preferred) 1-3 years of experience in retail loan collections, preferably in two-wheeler loans Experience handling X bucket or early-stage delinquency is an advantage Familiarity with the local language and geography is a must Valid two-wheeler driving license and own vehicle preferred

Team Leading for Collection Team for Personal Loans Handling Collection calsl on a personal loan for collecting EMI & Charges Look after customer queries and try to resolve the case in the best possible manner Updating daily achievements to superiors Desired Candidate Profile: Team Handling experience for 3 years Experience in Tele calling, NBFC Good Communication Skills DRA Certification Spoken Language Proficiency: English , Hindi and any other India Language

Job Description : We are hiring Field Collection Professionals (Executives, TLs & Managers) for on-ground EMI recovery for Home Loans, Two-Wheeler & Four-Wheeler Loans across multiple locations. If you have 2+ years experience in secured loan recovery , know how to track & follow up with defaulting customers , and can handle legal coordination, skip tracing, and field visits , apply now. Key Responsibilities : Visit customer locations for overdue EMI collections Explain dues, repayment terms, and legal action risks Coordinate with legal, call center & repossession teams Deliver and manage legal notice acknowledgments (138, SARFAESI, etc.) Assist in repossession and auction workflows when required Track visit outcomes, collect payments, and report in app or CRM Execute skip tracing for absconding/defaulting customers Team Leads / Managers additionally will: Manage and guide a team of 5-10 field agents Allocate cases and monitor daily performance Ensure daily productivity, training & reporting standards Preferred Qualifications : DRA Certification preferred Prior experience in Home Loan / Vehicle Loan recovery Smartphone usage for reporting & CRM Local language fluency Basic English or Hindi for team coordination Locations : Openings across Pan-India Tier 1, Tier 2 & Tier 3 towns

Roles and Responsibilities : Manage debt recovery through effective communication with customers, negotiation, and legal action when necessary. Conduct field collections by visiting clients' premises to collect outstanding payments. Develop and implement strategies for improving collection rates and reducing delinquencies. Maintain accurate records of all interactions with customers and updates on payment status. Job Requirements : 0.6-3 years of experience in loan collection or related field (e.g., debt management). Strong knowledge of debt recovery processes, laws, and regulations. Excellent communication skills for negotiating with customers over phone calls or face-to-face meetings. Ability to work independently in a fast-paced environment with minimal supervision.

Responsibilities Contacting delinquent borrowers: Initiating contact via phone, email, mail, or sometimes even in-person visits to discuss overdue payments and find solutions. Negotiating repayment plans: Working with borrowers to establish feasible payment schedules or debt settlements, considering their financial circumstances and company guidelines. Maintaining accurate records: Documenting all communication, payments received, and repayment arrangements accurately and meticulously in tracking software and databases. Monitoring accounts: Identifying overdue payments, tracking account status, and escalating cases to management when necessary. Ensuring compliance: Adhering to relevant laws, regulations (like the Fair Debt Collection Practices Act (FDCPA)), and company policies during the debt recovery process. Resolving disputes and inquiries: Addressing customer complaints and questions professionally and courteously. Collaborating with other departments: Working with accounting, legal, and risk management teams to resolve issues related to overdue accounts and facilitate payment collection. Initiating legal action: If necessary, instituting legal proceedings to recover outstanding debts when other collection efforts are exhausted. Preferred candidate profile Interested in to field Collections - Loans Minimum 6 months Experienced into Sales / Collections - Banking products. CIBIL score not less than 700 12th Pass candidates also eligible for this role.

Process:- Loan Recovery -outbound calls (Axis MFI,Axis Retail, ICICI HFC, BOB, HSBC ) Qualification : HSC And Above Work From Office Location:- Reliable Tech Park Airoli Shifts Timing: - Day Shift Required DRA certified candidates. Preferred candidate profile - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off Salary- upto 22 CTC + incentives Rounds of Interviews: HR round Operations round To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact :- HR Prathmesh :-9607404867

Hiring tele sales. tele collection , customer support Handle outbound customer calls in professional manner &Interact with customers over a call .Engaging with potential and existing customers via phone Required Candidate profile Qualification: Any Graduate , Fresher & Experience in tele sales Male & Female Language required - (Tamil , Malayalam, Telugu , Hindi , Kannada) with Common English Contact HR Chaitanya: 8019247847 Perks and benefits ESI, PF,INCENTIVES AVAILABLE

GRADE-O/AM-I/AM-IIDEPARTMENT-MICROBANKING REPORTS TO -Assistant Customer Relationship Manager ROLE PURPOSE & OBJECTIVE Manages banking relationship with 650 families within the geographic area of control by offering full range of banking services Directly responsible to acquire new customers for Group Lending (GL) business and servicing existing customers Upsell loans to right customers and family members based on requirement and capacity to repay Offer and onboard Savings Accounts and other deposit products to customer, their family members and their references Deliver prompt customer services; be accessible to customers at all times for GL, IL and Family Banking queries Generate quality leads for cross-selling for third party products offered by Ujjivan Small finance Bank. Provide timely loan for eligible repeat and top-up customers. Adherence to the defined set of processes and circulars. SIZE OF THE ROLE FINANCIAL SIZENON-FINANCIAL SIZE Portfolio Managed- 2 Cr Customers handled- 500 customers Number of portfolio products- Group Loan, Individual Loan, CASA, TD and TPP products KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Meet the set targets on Group Loans (GL) in terms of open market acquisition and repeat GL loans Convert GL customers, family member and referrals for Family Banking in terms of opening Savings Accounts and maintaining minimum balance Actively source term deposits (FD and RD) from Family members of GL customers Offer suitable Insurance products to customer and family members to provide adequate insurance coverage Identify, process and refer GL customers who can be potentially given Individual loans either unsecured /secured Share customer insights/product related feedback with the ACRM Customer Ensure customers and Family members are educated about entire bouquet of banking products (Loans GL, IL, Secured, Deposits & Insurance) offered by Ujjivan Interact with customers in a courteous and professional manner; provide prompt, efficient and accurate services Ensure timely insurance claim settlement for his/her customers Resolve customer queries/pertaining to GL, IL & Family Banking within specified timelines Internal Process Identify and conduct surveys of new working areas for group formation and conducts projection meeting for GL and Family Banking Group Loans: Fill customer profile forms, Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms followed by a Compulsory Group Training (CGTs) Individual loans (for certified CROs): Analyze existing customer profile and repayment capacity, fill customer profile forms, Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms Coordinate with customers in the disbursement process Conduct Center Meeting as per schedule without fail and ensure timely repayments, collection of deposits for savings accounts / fixed deposit, updates all transactions on True-Cell, an interface to track monetary transactions Open savings accounts for Customer and their Family members in Ujjivan Help to conduct the CSR activities and motivates customers to participate in the Financial Literacy Program Give the detailed field reports to ACRM and discuss field related issues Adherence to the defined set of processes and circulars. Learning & Innovation Maintain up to date knowledge of GL, IL and Family Banking products and services as well as a working knowledge of other products offered in the branch Ensure adherence to training man-days/ mandatory training programs for self Ensure goal setting, mid-year review and performance appraisal processes are completed within specified timelines MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduate Experience 0-1 year experience for Graduates Field Experience preferably in product sales, banking or collection Functional Skills Knowledge on unsecured products Basic Computer knowledge (MS Office, Outlook) / Ease of technology usage Is fluent in the local languages and has a working knowledge of English Behavioral Skills Product selling skills Willingness to travel & relocation as per business requirements and career opportunities Interpersonal skills Ability to interface (orally and in writing) with all levels of associates and customers Ability to manage teams and drive performance Training skills

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience, Immediate joiners Good communication skills Hindi & Marathi and Basic English Salary: Fresher- upto 12k + incentives Experience - upto 14k + incentives Required Candidate profile Candidate should be willing to work from office. Job Location: Shivaji Nagar, Pune To schedule your interview Call or send your CV through WhatsApp Contact :- HR Swapnali:- 9822946582

Qualification : HSC And Above Process :- DRA -Loan recovery Process (outbound calls) Work From Office Location:- Reliable Tech Park Airoli , Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile Requirements : - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off salary- 25 CTC Rounds of Interviews: HR round Operations round Interested can reach out on HR Shubham :- 8551021894

Job Title: Team Lead - Dialer & MIS Operations (Call Centre) || EMI Collections Contact: 9663151827 (Sanmay) Location: Bengaluru, India Experience Required: 3+ years in Dialer Operations, MIS, and Call Centre Team Management Function: Dialer Management, MIS Reporting, Team Leadership Employment Type: Full Time Languages known (minimum 2) : English, Telugu, Kannada, Tamil (Hindi not compulsory, but would be a plus) Role Overview: Resollect is seeking a highly driven and detail-oriented professional to lead our dialer operations, manage real-time MIS reporting, and supervise a dynamic team of 2530 tele-callers. The ideal candidate has experience with dialer platforms like Ozonetel, Exotel, etc, is comfortable working with CRM systems, and brings strong analytical and leadership skills to drive performance in a call-centre environment. This is a full-time, high-responsibility role at the intersection of operations, analytics, and people management . Key Responsibilities: Dialer Operations Manage the daily functioning and performance of the dialler system Configure call flows, campaigns, and agent allocations based on business needs Monitor dialer uptime, call connectivity, and agent productivity metrics Troubleshoot issues and coordinate with tech teams for quick resolution MIS & Analytics Develop and maintain structured dashboards and reports for real-time tracking of agent performance, call outcomes, and portfolio status Share daily/weekly/monthly performance reports with internal stakeholders Ensure accuracy and timeliness of MIS reports no data misses, no quality lapses Identify process gaps or irregularities through trend analysis and recommend improvements Team Leadership Supervise and guide a team of 2530 tele-callers to ensure daily targets are met Allocate leads, monitor attendance/productivity, and resolve team-level escalations Provide coaching and performance feedback to individual team members Drive adherence to SOPs, call quality standards, and compliance protocols Stakeholder Collaboration Coordinate with recovery managers, product teams, and field/legal teams for seamless operations Respond to ad-hoc report requests and management inputs on short notice Ideal Profile & Requirements 3+ years of experience in managing dialer platforms, preferably Ozonetel or similar Strong background in MIS reporting , preferably in a call centre or recovery operations context Hands-on experience in managing tele-caller teams in high-volume environments Familiarity with CRM tools and reporting platforms (Excel, Google Sheets, etc.) Excellent analytical and problem-solving skills Strong leadership, communication, and people management abilities Proven ability to work under pressure and handle multiple operational priorities Hands-on mindset ready to roll up sleeves and lead from the front. Why Join Resollect? Competitive compensation + incentive structure Tech-enabled workflows and automation-first approach Opportunity to be part of a high-growth fintech revolutionising collections Fast-track career growth