We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Key Responsibilities Field Service Network Enablement Optimization: Regional Leader Collaboration: Act as a key enabler and partner for field service leaders across India, CAP countries, and Japan. Provide strategic guidance to ensure alignment on service delivery models, operational objectives, and performance goals. Best Practices Sharing: Facilitate the sharing of field service best practices, strategies, and digital tools between regions to drive operational improvements and consistency in service delivery. Annual Regional Conferences: Lead and coordinate annual meetings with field leaders across the regions to share updates on key projects, innovations, and address regional-specific challenges. Key Project Leadership – Cost Optimization Digital Transformation: Cost Optimization Initiatives: Lead cross-functional projects to drive cost reduction in field service operations, focusing on labor, service parts, logistics, and process efficiencies. Identify cost-saving opportunities and implement strategies to optimize field service operations without compromising quality. Digital Transformation: Spearhead the introduction of digital tools and solutions that streamline complex field operations. Work closely with IT and digital teams to implement new technologies such as AI, IoT, and data analytics tools that improve operational efficiency and reduce manual processes. Tool Enablement: Assess the operational needs of each region and drive the enablement of digital tools required for seamless field operations. Ensure that the right tools are deployed to support FSEs and back-office teams, including mobile applications, remote diagnostics, and real-time data analytics. Field Service Process Optimization: Enablement Programs: Develop and deliver training programs for regional field service leaders and teams, focusing on new tools, technologies, and optimized service processes. Process Efficiency: Work closely with regional leaders to continuously improve field service processes by removing bottlenecks, automating workflows, and standardizing best practices. FSE Enablement: Ensure that FSEs have access to the right training, tools, and support needed to deliver efficient and high-quality services. Provide guidance on the use of digital tools to streamline their workflow and improve customer experience. Repair Quality Customer Experience Enablement: Service Quality Initiatives: Lead initiatives to reduce No Trouble Found (NTF) cases , repeat repair and improve repair quality. Develop strategies that can be piloted in India and scaled to other regions, using digital tools to aid in diagnostics and quality control. Customer Experience: Collaborate with regional leaders to improve the overall customer experience by enhancing field operations. Focus on ensuring that the integration of digital tools translates into better service response times, first-time fix rates, and customer satisfaction. Cross-Regional Collaboration Support: Strategic Support for Leaders: Provide ongoing strategic support to field service leaders across the regions. Engage in regular communication to discuss challenges, align on priorities, and drive initiatives that enhance operational performance and reduce costs. Cross-Regional Problem-Solving: Work closely with leaders in each region to solve operational challenges, especially in complex, high-growth markets like India and Japan, using digital solutions and cost-effective strategies. Quarterly Business Reviews (QBRs) Reporting: QBR Leadership: Lead and present Quarterly Business Reviews (QBRs) that evaluate the success of key projects, cost optimization efforts, and digital transformation initiatives. Use data from the regions to assess progress and refine strategies. Ad-hoc Reporting Analysis: Provide detailed insights on key performance metrics and project status reports, using data from India, CAP countries, and Japan to drive informed decision-making. Global Account Monitoring Performance Alignment: Global Strategy Alignment: Ensure that regional field service operations align with global cost optimization, digital transformation, and performance targets. Performance Tracking: Track performance data across regions, identifying areas where digital tools or process improvements can drive better performance and cost savings. Propose actionable solutions and guide regional teams through implementation. Qualifications Skills Technical Digital Skills: In-depth knowledge of field service operations, including cost optimization techniques, repair quality management, and service network optimization. Expertise in digital transformation tools and technologies for field service (e.g., IoT, mobile apps, AI, real-time analytics). Strong understanding of tools that enable operational efficiency in field services, such as CRM systems, remote diagnostics, and workforce management software. Managerial Leadership Skills Proven experience in driving cost optimization projects and digital transformation in field service or similar environments. Ability to work cross-functionally with IT, operations, and field teams to implement digital tools and solutions. Excellent collaboration, communication, and leadership skills, particularly in a multi-regional, cross-cultural environment. Experience Education Minimum of 15 years of experience in Contact center, field service management, Technical expertise on Client computing products, cost optimization, or digital transformation initiatives across the Asia Pacific region. Proven track record of successfully managing projects focused on digital enablement, service cost reduction, and technical process improvement. Diploma /Bachelor’s degree in Engineering, Technology, Business, or a related field. An MBA or advanced qualification in digital transformation is highly desirable. Personal Attributes Strong analytical and problem-solving skills to assess complex operational issues and provide actionable solutions. Proactive and results-oriented, with a focus on driving strategic initiatives to improve field service operations. Strong ability to navigate and influence multiple stakeholders across different regions, driving alignment on key initiatives. Why Join Us? Be at the forefront of driving digital transformation and cost optimization within field service operations across one of the world’s most diverse and dynamic regions. Work with global leaders in field service operations to improve service delivery, increase efficiency, and enhance customer satisfaction. Influence the future of field service technology and operations, ensuring your innovations have a lasting impact. Key Additions Cost Optimization: Emphasized as a key area of responsibility, particularly through projects focused on reducing operational costs. Digital Transformation: The role now includes driving digital solutions such as IoT, AI, mobile apps, and real-time analytics to ease field operations. Tool Enablement: Clear focus on enabling the right tools and technologies to improve operational efficiencies. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. The candidate must possess experience in handling retail channel including managing exclusive stores and large multibrand partners. The position is based out of Bangalore and will manage Bangalore urban and rural along with Mysore as a territory . We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Role Developing and driving quarterly/yearly business development plan for WS business in Global Accounts Strategic planning and execution for sales goal achievement and growth of assigned enterprise product. (Include both of existing accounts and new account/market development.) Deal management and production of business review documents Manage and Drive business from Key Acquisition Accounts in Global Segment High touch sales for large enterprise customers, partner sales, technical sales, product marketing Must Have 11+ years or more account sales, solution sales, or business development experience in enterprise products such as server / workstation / storage Ability to contribute to business promotion and expansion of products with collaboration with internal and external partners to promote with competitive differentiation out of box solution Ability to work in Matrix Organization Has in Past worked as Acquisition Account in India Good to have Experience in channel and commercial products. Any Graduate Knowledge of industry-specific application / solution such as design production, civil engineering construction, video editing, game, health care, etc., business experience Presentation skills to CxO, Management in English Business acumen with driving QBR, partner review, weekly business review meeting We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Roles And Responsibilities Developing and driving quarterly/yearly business development plan for IN Workstation business Strategic planning and execution for sales goal achievement and growth of assigned enterprise product. (Include both of existing accounts and new account/market development.) Deal management and production of business review documents ■Key Interaction With High touch with WS team member, key enterprise customers, business partners and ISVs. ■Requirements 11+years above experience in a sales role in IN. Good industry knowledge of auto, High-tech, media, entertainment, and distribution business. Experience in business development especially commercial products and established network and connections in similar industry are preferred. Business plan, data-driven and strong execution drive skill Strong communication. Any Graduate Self-motivated, proactive, and strategic thinking is preferred. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). To find out more visit www.lenovo.com and read about the latest news via our StoryHub. Position Description Lenovo is seeking an experienced Infrastructure Solutions Architect who will play a key role in supporting the development and deployment of Infrastructure as a Service (IaaS)-related service offerings, including Professional and Managed Services. The chosen candidate will be part of Lenovo Solutions Services Group (SSG) as a member of the Center of Excellence team, driving service offering design and definition for our Professional Services, Managed Services, and TruScale Services businesses. This role is primarily internal but includes some customer-facing work. This is a remote-only role. In This Role You Will Support the development and delivery of IaaS service offerings for enterprise customers, leveraging hybrid and multi-cloud environments. Work with leading enterprises and cloud providers to integrate customer and market requirements into service offerings and technology roadmaps. Architect full-stack infrastructure solutions, including compute, networking, storage, security, and management components, to support enterprise workloads. Demonstrate expertise in infrastructure technologies, including virtualization, software-defined networking, storage solutions, security, automation, and cloud orchestration. Leverage experience with hyperconverged infrastructure, hybrid cloud, and software-defined data center (SDDC) solutions. Work across internal teams, divisions, and external partners to develop and deliver innovative IaaS solutions that drive business value. Demonstrate strong written and verbal communication skills, with the ability to present solutions to customers, internal stakeholders, and partners. Drive strategic relationships with Large Enterprises, Managed Service Providers (MSPs), Cloud Service Providers (CSPs), OEMs, and System Integrators. Act As The Technical Lead For VMware-based And Hybrid Cloud IaaS Offerings, Collaborating With The Hybrid Cloud Practice Leader Throughout The Service Offering Lifecycle, Including Assisting in the creation of new service offerings, from concept development to implementation guidance. Leading initial implementations alongside Technical Consultants. Deliver Presentations In Support Of Offering development and go-to-market strategies. Field enablement and training initiatives. Service delivery execution. Assist in documentation of project requirements, statements of work, and service descriptions. Collaborate with business partners to enhance solution capabilities and integration. Qualifications Bachelor's degree, MBA, or equivalent experience required. 7+ years of experience architecting and deploying enterprise infrastructure solutions. Minimum of 5+ years of experience working with at least one cloud platform (VMware, AWS, Azure, GCP). Proven expertise in designing, developing, and delivering global-scale IaaS platforms and solutions. Experience implementing high-availability, multi-site infrastructure architectures with defined RTO/RPO objectives. Strong background in virtualization (VMware, Hyper-V), networking, security, automation, and enterprise workload optimization. Hands-on experience with infrastructure automation tools such as Terraform, Ansible, and SaltStack. Certification such as VMware Certified Design Expert (VCDX) or other relevant cloud/infrastructure certifications preferred. Preferred Skills Experience developing infrastructure strategy and reference architectures for enterprise-scale deployments. Hands-on expertise in infrastructure hardware, software, and cloud-native architectures. Experience designing and implementing highly available, secure, and scalable infrastructure solutions. Strong scripting/programming skills (Python, YAML, PowerShell) for automation and configuration management. Deep knowledge of load balancers, software-defined networks, firewalls, CDN, and enterprise storage solutions. Experience with monitoring, observability, and Site Reliability Engineering (SRE) methodologies. Expertise in defining and delivering infrastructure migration, implementation, operations, and optimization initiatives. Industry knowledge in key verticals such as financial services, telecommunications, manufacturing, and technology. Experience in systems integration and managing direct/channel sales engagements. Strong understanding of cloud-native architectures, container-based solutions, and hybrid cloud strategies. Demonstrated ability to present technical solutions and recommendations to customers, engineering teams, and leadership. Experience in a customer-facing IaaS environment, providing professional and managed services. TOGAF 9 Certified or equivalent architecture framework certification preferred. You will report to SSG (Solutions Services Group) organization structure. SSG has been focusing on the expanding IT service market, especially the digital workplace services opportunity, the growing demand for aaS (as a Service) model, and customers stronger preference for sustainability services. Meanwhile, SSG has continued to invest in software tools, platforms, and repeatable vertical solutions with our own IP, and focus on vertical solutions in manufacturing, retail, healthcare, education, and Smart City. We are expanding TruScale as a Service to include Digital Workplace Solutions, developing our Hybrid Cloud solutions, and exploring Metaverse solutions. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). To find out more visit www.lenovo.com and read about the latest news via our StoryHub. Position Description Lenovo is seeking an experienced Artificial Intelligence (AI) Solutions Architect who will play a key role in supporting the development and deployment of AI-related service offerings, including Professional and Managed Services. The chosen candidate will be part of Lenovo Solutions Services Group (SSG) as a member of the Center of Excellence team, driving service offering design and definition for our Professional Services, Managed Services, and TruScale Services businesses. This role is primarily internal but includes some customer-facing work. This is a remote-only role. In This Role You Will Support the development and delivery of AI service offerings for enterprise, research, and government customers. Work with leading enterprises, research institutions, and cloud providers to integrate customer and market requirements into AI service offerings and technology roadmaps. Architect full-stack AI infrastructure solutions, including compute, networking, storage, security, and model lifecycle management components, to support AI workloads. Demonstrate expertise in AI and machine learning (ML) technologies, including deep learning frameworks (TensorFlow, PyTorch), data pipelines, model training, inferencing, and MLOps. Leverage experience with on-premises, hybrid, and cloud-based AI environments, optimizing model training and deployment strategies. Work across internal teams, divisions, and external partners to develop and deliver innovative AI solutions that drive business and research advancements. Demonstrate strong written and verbal communication skills, with the ability to present AI solutions to customers, internal stakeholders, and partners. Drive strategic relationships with AI-driven enterprises, research institutions, cloud service providers (CSPs), and technology partners. Act As The Technical Lead For AI-based Infrastructure Solutions, Collaborating With The AI Practice Leader Throughout The Service Offering Lifecycle, Including Assisting in the creation of new AI service offerings, from concept development to implementation guidance. Leading initial implementations alongside Technical Consultants. Deliver Presentations In Support Of Offering development and go-to-market strategies. Field enablement and training initiatives. Service delivery execution. Assist in documentation of project requirements, statements of work, and service descriptions. Collaborate with business partners to enhance AI solution capabilities and integration. Qualifications Bachelor's degree, MBA, or equivalent experience required. 7+ years of experience architecting and deploying AI/ML solutions. Minimum of 5+ years of experience working with at least one cloud platform (AWS, Azure, GCP) or on-premises AI infrastructure. Proven expertise in designing, developing, and delivering large-scale AI/ML platforms and solutions. Experience implementing AI infrastructure architectures with defined scalability, fault tolerance, and security best practices. Strong background in AI system design, ML model development, GPU-accelerated computing, and data engineering. Hands-on experience with automation tools such as Terraform, Ansible, and Kubernetes for AI environments. Certification in AI/ML technologies or cloud-based AI solutions preferred. Preferred Skills Experience developing AI infrastructure strategy and reference architectures for enterprise-scale deployments. Hands-on expertise in AI hardware, software, and cloud-native architectures for deep learning, NLP, and computer vision workloads. Experience designing and implementing highly available, secure, and scalable AI solutions. Strong programming skills (Python, TensorFlow, PyTorch, CUDA) for AI model development and optimization. Deep knowledge of high-performance computing (HPC) for AI workloads, including GPU/TPU architectures. Experience with AI model monitoring, observability, and continuous learning frameworks. Expertise in defining and delivering AI/ML migration, implementation, operations, and optimization initiatives. Industry knowledge in key AI-driven sectors such as healthcare, finance, automotive, and manufacturing. Experience in systems integration and managing direct/channel sales engagements. Strong understanding of AI containerization, workflow management, and cloud-based AI training. Demonstrated ability to present technical AI solutions and recommendations to customers, engineering teams, and leadership. Experience in a customer-facing AI services environment, providing professional and managed services. TOGAF 9 Certified or equivalent architecture framework certification preferred. You will report to SSG (Solutions Services Group) organization structure. SSG has been focusing on the expanding IT service market, especially the digital workplace services opportunity, the growing demand for aaS (as a Service) model, and customers stronger preference for sustainability services. Meanwhile, SSG has continued to invest in software tools, platforms, and repeatable vertical solutions with our own IP, and focus on vertical solutions in manufacturing, retail, healthcare, education, and Smart City. We are expanding TruScale as a Service to include Digital Workplace Solutions, developing our Hybrid Cloud solutions, and exploring Metaverse solutions. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Key Responsibilities Meet and exceed sales target by volumes, revenue, region penetration, market share, profitability and growth. Acquire, develop and retain Private Education Accounts. Increase Lenovo Solutions in the retention accounts through upsell. Manage the business opportunity pipeline, create and maintain business hygiene in the allotted territory/ Account List by achieving the targets with linearity and Monitor customer, market, and competitor activities and provide feedback to the organization. Work closely with team to acquire and develop customers, drive fulfillment through partners. Develop specific plans to ensure revenue growth in all the products of the company with specific focus on Premium mix and services sales. Achieve regional sales operational objectives by contributing regional sales information and recommendations to strategic plans. Review sales progress and customer satisfaction every qtr. Develop/maintain legal agreements with the end customer wherever there is direct engagement of Lenovo with the end customer on transaction fulfillment. Effectively maintain customer information and sales opportunities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less

General Information Req # WD00082639 Career area: Services Country/Region: India State: Karnataka City: BANGALORE Date: Monday, May 19, 2025 Working time: Full-time Additional Locations : India - Karnātaka - Bangalore India - Karnātaka - BANGALORE Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements Position Title :SMO Service Coordinator This is a newly created SMO (Services Management Office) Service Coordinator will support the Service Delivery Manager deliver an efficient service to Lenovo Managed Services customers. Position Responsibilities Oversee installation and setup of Desktop, Laptop and Tablet devices (Order Management) Management of incidents and requests for DaaS customers (Support issues) Monitoring and managing inventory levels (Inventory, Kanban Management, Supply Management) Working on escalations from the customers supporting teams, as well as specific cases identified by the Premier Technical Support Team and Technical Account Managers Coordinates with on-site facilities and technical contacts regarding readiness and delivery issues Invoicing the customer and vendor for services delivered Develop knowledge of Lenovo product range and internal processes, identify tools and automation opportunities to improve productivity Ensure customer satisfaction at all times Processing Orders for New devices, re-deploying devices Prepare documentation to record and track SLA performance and other reporting requirements Provides technical feedback on process issues to improve overall service delivery Produce Billing Report Ensure that the invoices are presented to the customer on time Ensure Service Reporting are done on a timely basis. Position Requirements: 4-5 years project coordination experience, ideally in services environment Extremely Fluent English since the position liaises with Global Customers Experience with ticketing tools Excellent Skills in Excel Persistent, detail oriented, able to multitask Exposure to tools like SAP is an added advantage Additional Locations : India - Karnātaka - Bangalore India - Karnātaka - BANGALORE India India - Karnātaka * India - Karnātaka - Bangalore , * India - Karnātaka - BANGALORE NOTICE FOR PUBLIC At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative. Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment. Kindly verify job offers through the official Lenovo careers page or contact IndiaTA@lenovo.com. Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.

General Information Req # WD00083201 Career area: Information Technology Country/Region: India State: Karnataka City: BANGALORE Date: Tuesday, June 3, 2025 Working time: Full-time Additional Locations : India - Karnātaka - Bangalore India - Karnātaka - BANGALORE Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements Job Overview : Lenovo seeks a Legal Operations Support Specialist to play a critical role in creation and maintenance of dashboards and reporting packages for Legal leadership and internal customers. Job Responsibilities (Essential functions and duties) : Create test case process and documentation for reuse when changes are moving to production Test for when changes are moving to production Support eSignature questions and inbox Support User on the system with processing and technical questions via support inbox Report on user interaction and counts Provide Training Programs and Delivery Create system documentation on dashboard; update it upon change and annually. for users and support Support data searches from the system. Support other legal Operations projects such as AI and system enhancements Identify data gaps and make recommendations based on industry trends and tool enhancements. Basic Job Requirement s: Prior work experience - 4 years total 4 years of relevant experience with data management and user support Excel expert – 4 years of demonstrated advanced data analysis work System Process Documentation and Support – 2-4 years Ability to analyze data and follow up on changing trends and outliers to identify improvements – 2-4 years K nowledge/Skills/Abilities/Competencies (KSAC’s) Use of other dashboard tools (Tableau, ClickSense) SharePoint capabilities Process Flow charts and word documentation for processes Project coordination – task planning Demonstrated ability to learn new software and systems quickly. Demonstrated ability to work in support of end users Demonstrated capability to work with external and internal support personnel on projects and issues resolution Educational Requirements Bachelors Travel Requirements (expected % travel) Less than 10% Language Expert fluency – English, multi- language fluency is desired. Preferred Requirements ELM or other legal systems – 4 years preferred. Exposure to project and process management tools (MS Project, Smartsheet, MS task planner) and familiarity with scrum and agile project methodologies Use of Data Analysis Languages (Python, SQL, R) JAVA development a plus Developed critical thinking and proactive problem-solving skills, with a willingness to get into the details of complex problems and drive creative solution Excellent oral, written and interpersonal communication skills A strong team player who can work well with colleagues in all functional groups Committed to his/her personal growth and development by actively seeking feedback and responding with constructive action AI Prompt experience a plus D365 Experience preferred Additional Locations : India - Karnātaka - Bangalore India - Karnātaka - BANGALORE India India - Karnātaka * India - Karnātaka - Bangalore , * India - Karnātaka - BANGALORE NOTICE FOR PUBLIC At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative. Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment. Kindly verify job offers through the official Lenovo careers page or contact IndiaTA@lenovo.com. Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Job Overview: Lenovo seeks a Legal Operations Support Specialist to play a critical role in creation and maintenance of dashboards and reporting packages for Legal leadership and internal customers. Job Responsibilities (Essential Functions And Duties) Create test case process and documentation for reuse when changes are moving to production Test for when changes are moving to production Support eSignature questions and inbox Support User on the system with processing and technical questions via support inbox Report on user interaction and counts Provide Training Programs and Delivery Create system documentation on dashboard; update it upon change and annually.for users and support Support data searches from the system. Support other legal Operations projects such as AI and system enhancements Identify data gaps and make recommendations based on industry trends and tool enhancements. Basic Job Requirements Prior work experience - 4 years total 4 years of relevant experience with data management and user support Excel expert – 4 years of demonstrated advanced data analysis work System Process Documentation and Support – 2-4 years Ability to analyze data and follow up on changing trends and outliers to identify improvements – 2-4 years Knowledge/Skills/Abilities/Competencies (KSAC’s) Use of other dashboard tools (Tableau, ClickSense) SharePoint capabilities Process Flow charts and word documentation for processes Project coordination – task planning Demonstrated ability to learn new software and systems quickly. Demonstrated ability to work in support of end users Demonstrated capability to work with external and internal support personnel on projects and issues resolution Educational Requirements Bachelors Travel Requirements (expected % travel) Less than 10% Language Expert fluency – English, multi- language fluency is desired. Preferred Requirements ELM or other legal systems – 4 years preferred. Exposure to project and process management tools (MS Project, Smartsheet, MS task planner) and familiarity with scrum and agile project methodologies Use of Data Analysis Languages (Python, SQL, R) JAVA development a plus Developed critical thinking and proactive problem-solving skills, with a willingness to get into the details of complex problems and drive creative solution Excellent oral, written and interpersonal communication skills A strong team player who can work well with colleagues in all functional groups Committed to his/her personal growth and development by actively seeking feedback and responding with constructive action AI Prompt experience a plus D365 Experience preferred We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Responsibilities Import the parts / FG , Customs clearance operations , domestic movement Manager the Local Vendor, customs broker, Forwarder and internal team for driving the Inbound operations Responsible for tracking the Parts movement from Supplier to Contract Manufacture. Track follow-up with Mot planning / Capacity alignment with Forwarders. Provide relevant daily update and analysis to the Production / Planning team on the deliveries and exceptions. Take responsibility for the success or failure of material delivery schedule. Responsible for troubleshooting any concern related to transportation customs clearance. Monitor shipment clearance and delivery, ensure customer satisfaction. Co-ordinate with Planning teams in case of damages or exceptions raised during delivery of products. Responsible for utilizing logistics IT systems or software to optimize procedures. Responsible for maintaining accurate reports of all transport clearance of shipments done by CM. Knowledge on BIS for products Process / Procedures of Import Duty exceptions. Domestic GST Tax knowledge Capable of handling the challenges in Customs in terms of Customs Tariff Code valuation. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. A channel management role with focus on Market share goals, Channel coverage growth, Retail expansion Channel Hygiene managementfor Consumer PC's, Visuals, SP Services upsell business. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Position Description Lenovo is seeking an experienced Artificial Intelligence (AI) Solutions Architect who will play a key role in supporting the development and deployment of AI-related service offerings, including Professional and Managed Services. The chosen candidate will be part of Lenovo Solutions Services Group (SSG) as a member of the Center of Excellence team, driving service offering design and definition for our Professional Services, Managed Services, and TruScale Services businesses. This role is primarily internal but includes some customer-facing work. This is a remote-only role. In This Role You Will Support the development and delivery of AI service offerings for enterprise, research, and government customers. Work with leading enterprises, research institutions, and cloud providers to integrate customer and market requirements into AI service offerings and technology roadmaps. Architect full-stack AI infrastructure solutions, including compute, networking, storage, security, and model lifecycle management components, to support AI workloads. Demonstrate expertise in AI and machine learning (ML) technologies, including deep learning frameworks (TensorFlow, PyTorch), data pipelines, model training, inferencing, and MLOps. Leverage experience with on-premises, hybrid, and cloud-based AI environments, optimizing model training and deployment strategies. Work across internal teams, divisions, and external partners to develop and deliver innovative AI solutions that drive business and research advancements. Demonstrate strong written and verbal communication skills, with the ability to present AI solutions to customers, internal stakeholders, and partners. Drive strategic relationships with AI-driven enterprises, research institutions, cloud service providers (CSPs), and technology partners. Act as the technical lead for AI-based infrastructure solutions, collaborating with the AI Practice leader throughout the service offering lifecycle, including: Assisting in the creation of new AI service offerings, from concept development to implementation guidance. Leading initial implementations alongside Technical Consultants. Deliver presentations in support of: Offering development and go-to-market strategies. Field enablement and training initiatives. Service delivery execution. Assist in documentation of project requirements, statements of work, and service descriptions. Collaborate with business partners to enhance AI solution capabilities and integration. Qualifications Bachelor's degree, MBA, or equivalent experience required. 7+ years of experience architecting and deploying AI/ML solutions. Minimum of 5+ years of experience working with at least one cloud platform (AWS, Azure, GCP) or on-premises AI infrastructure. Proven expertise in designing, developing, and delivering large-scale AI/ML platforms and solutions. Experience implementing AI infrastructure architectures with defined scalability, fault tolerance, and security best practices. Strong background in AI system design, ML model development, GPU-accelerated computing, and data engineering. Hands-on experience with automation tools such as Terraform, Ansible, and Kubernetes for AI environments. Certification in AI/ML technologies or cloud-based AI solutions preferred. Preferred Skills Experience developing AI infrastructure strategy and reference architectures for enterprise-scale deployments. Hands-on expertise in AI hardware, software, and cloud-native architectures for deep learning, NLP, and computer vision workloads. Experience designing and implementing highly available, secure, and scalable AI solutions. Strong programming skills (Python, TensorFlow, PyTorch, CUDA) for AI model development and optimization. Deep knowledge of high-performance computing (HPC) for AI workloads, including GPU/TPU architectures. Experience with AI model monitoring, observability, and continuous learning frameworks. Expertise in defining and delivering AI/ML migration, implementation, operations, and optimization initiatives. Industry knowledge in key AI-driven sectors such as healthcare, finance, automotive, and manufacturing. Experience in systems integration and managing direct/channel sales engagements. Strong understanding of AI containerization, workflow management, and cloud-based AI training. Demonstrated ability to present technical AI solutions and recommendations to customers, engineering teams, and leadership. Experience in a customer-facing AI services environment, providing professional and managed services. TOGAF 9 Certified or equivalent architecture framework certification preferred. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less

General Information Req # WD00083472 Career area: Product Management Country/Region: India State: Karnataka City: BANGALORE Date: Monday, June 9, 2025 Working time: Full-time Additional Locations : India - Karnātaka - Bangalore India - Karnātaka - BANGALORE Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements Summary Manage AP Commercial Notebook product portfolio and its associated P&L including market analysis, roadmap, funding & activities designed to increase product sales growth & expand market share. Launch product to market, manage product lifecycle & ensure products to meet customer needs Define product strategies and provide offering guidance with data validated growth opportunities Own business strategies behind the products, drive execution to grow share and maximize both top & bottom lines Lead and orchestrate different activities and work from different functional teams to ensure the business success of the product line Responsibilities: Product planning and management Responsible for Commercial Notebook portfolio in Asia Pacific Define AP product portfolio & growth opportunities with KPIs to support business targets Plan and develop AP product roadmap, and manage product line lifecycle from launch, transition to end-of-life Engage with WW BU to provide AP feedback, customer inputs, product gaps and requests aligned with AP priority and business needs Regular analysis on product price band, PFV, market and competitive trending with and KPI tracking Provide product offering and transition guidance to regional teams and extended teams Provide thought leadership in identifying training needs, designing curriculum, and delivering trainings aligned to business needs. Product operation Regular product interlock / communication between regions and WW BUs to ensure product updates and requests submission with solid business cases Work with extended teams to ensure accurate forecast planning, supply contingency, and SKU/bundle/pricing/cost readiness to support product launch Support sales team on deal requests, product recommendations and price suggestions Strategic projects and crisis management (e.g. quality issue) Business execution Develop quarterly guidance with growth recommendations well supported by market trending/competitive/product analysis Develop and align business growth initiatives that bring incremental share and business growth Work with regional teams to execute business initiatives, product related programs & campaigns, and track results with regular reviews and updates Requirements: 10+ years’ experience working in a multinational company with experiences in PC industry and knowledge of Commercial PC or related products Possess regional experience with good understanding of Asia-Pacific market Strong business and financial acumen with good analytic skill Excellent product/project management skills including following through from planning to execution Ability to prioritize strategic initiatives against business growth requirements Ability to work cross-functionally with operation, marketing, and sales teams Demonstrated ability to develop business cases and execute initiatives/programs. Strong communication (verbal/written) and interpersonal skills Bachelor’s degree required with business related disciplines, MBA degree is a plus Additional Locations : India - Karnātaka - Bangalore India - Karnātaka - BANGALORE India India - Karnātaka * India - Karnātaka - Bangalore , * India - Karnātaka - BANGALORE NOTICE FOR PUBLIC At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative. Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment. Kindly verify job offers through the official Lenovo careers page or contact IndiaTA@lenovo.com. Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. We are looking for a passionate and enthusiastic Key Account Manager for our Enterprise and Public Sector Accounts in Gurgaon. The Key Account Manager will work collaboratively with the extended Business Units to manage all strategic sales activities for a given set of accounts. Total Experience 11+years This position proactively works with the most senior decision makers at our clients and internal stakeholders to provide support of sales opportunities and ensures the appropriate portfolio of Lenovo products, services and software is solutioned to solve our client’s most complex business problems. The Key Account Manager is the opportunity owner and the relationship manager both externally and internally. The successful candidate is a leader: mapping the client strategy with the Lenovo portfolio, gaining, and sharing expertise of vertical markets along with a deep understanding of the technologies that will generate future, tangible opportunities for Lenovo. Build strong customer relationships in the field and ensuring a great customer experience with existing and potential customers. Strong business acumen and ability to link customer needs and business issues to solutions an understanding of customers’ business and solution requirements. Gain share of wallet/spend across Lenovo's portfolio of technology solutions, server, storage, software, security, and services. Manage territory/accounts, including account planning and sales forecasting and engaging cross-functional resources and working with the virtual teams to ensure alignment across the organizations Engage with decision makers at client facilities in performing primary duties. Understand emerging technologies and products and Lenovo's strategies to address them Being trusted advisor to customers. Provide sales leadership and experience on large, complex sales opportunities #ISGSales We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). To find out more visit www.lenovo.com and read about the latest news via our StoryHub. Responsibilities To provide financial costing, pricing and deal shaping support Re-pricing of renewals and catalogue refreshes. Support negotiations of pricing and commercials terms. Play an important role in creating value for Lenovo while managing profitability and cost optimization. Maintenance of historical pricing data, review and implement pricing policies. Preparing and presenting pricing analysis to senior executives, Marketing, and Sales teams to influence outcomes of deal shaping and assist with decision making. Assist deal teams in understanding and highlighting risks and providing mitigation. Analyze financial impact accordingly. Develop close ties with the Global Pursuit teams to support complex pricing scenarios. Facilitate governance and deal reviews. Partnering with SSG Deal Desk team Solution Architects to provide DWS Price Benchmarking for DaaS/DWS bids during Deal Desk process. Recommending pricing strategies that align closely with business priorities and market trends Assessing Cost, Price, Market data from a variety of sources to gain insights into pricing strategies and market trends Knowledge of DaaS, Digital Workplace pricing constructs is preferred Be a subject matter expert for all things related to DWS Pricing KPIs Ensure informed decision making between sales, delivery, and Commercial interests to deliver optimal value for both external client and Lenovo. Provide competitive benchmarks for DWS opportunities in a timely manner Sales and SA stakeholder management Deep understanding of latest IT Services market trends across geos Working and sharing best practices within Central Price Benchmarking Intelligence team Must Have A bachelor's degree in business, mathematics, finance, economics, or in a related field In-depth knowledge of competitive pricing mechanisms and constructs in IT Services industry Proficiency in MS Office suite (especially MS Excel) and associated analysis Able to dig into detail, manage complexity and drive decision making Ability to work in a team-environment and good organizing skills are a must Desired A master’s degree in business administration will be preferred Certifications in Pricing and active membership in related associations would be an added advantage. Work Experience A minimum of 5yrs experience as a Pricing Professional/Consultant in IT Services industry We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Key Responsibilities Global project/program management experience and expectations: Exposure to global teams and building and delivering strategic initiatives globally. Oversee/work with technical teams for designing and developing global solutions Developing and implementing long-term strategic plans that align with the organization's vision and objectives. Develop sales solutions/sales enablement through insights from ground Build/expand customer analytics and partner analytics, as well as all customer touchpoints insights delivery practice within CX Transformation: Partner with other global functions to deliver on digital transformation goals. As Chief Of Staff, Responsibilities Strategic Support: Advising the CX leadership on the strategic initiatives and business operations. Developing and implementing strategic plans. Overseeing/leading key projects and initiatives. Ensuring alignment between strategic goals and operational execution. Operational Support: Coordinating cross-functional teams and projects within the global CX organization. Managing budgets and resources. Overseeing the flow of information and communication within the organization. Executive Support: Providing administrative support to the CX leadership team. Preparing materials for meetings and presentations. Other Responsibilities: Building and maintaining relationships with key stakeholders. Monitoring and evaluating organizational performance. Developing and implementing organizational policies. Around 10+ years’ experience in managing and building data analytics and insights delivery teams in a global distributed delivery model within IT Master’s degree in statistics, math, or economics. A master’s in business administration will be a plus. Strong organizational skills and ability to navigate a dynamic environment by consistently rediscovering for overall success. Experience in designing and building large-scale governance practices and continuously improving upon them. Extensive knowledge of industry best practices and models which can be customized for the our requirements Experience working in a matrix, global organization by collaborating with key stakeholders Results- and detail-oriented: hold him/herself and others accountable for commitments Effective C-Level communication skills Creative problem-solver with the ability to work with a blank slate and inspire others. Intellectual and curious with a passion for storytelling. Experience pivoting and navigating dynamic and changing situations. Proactive, self-sufficient, and professional, with strong organizational and time management skills. Experience within the leading IT industry or other industry tech teams. Flexibility to work in office or remotely, travel for business and work in multiple time zones as needed Qualification A data professional with several years of experience who is proficient in data science and analysis techniques, tools, and business concepts, responsible for leading and overseeing data science projects involving building big data solutions. Experience in driving global transformation projects Experience working in strategy and consulting Experience in leading analytics global delivery teams Background education statisticsMath or economics with masters's in same discipline or business administration Experience—18 years+ 10 years’ experience working for an IT company will be desirable Experience/exposure to CX will be a plus We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Position Description Lenovo is seeking an experienced Infrastructure Solutions Architect who will play a key role in supporting the development and deployment of Infrastructure as a Service (IaaS)-related service offerings, including Professional and Managed Services. The chosen candidate will be part of Lenovo Solutions Services Group (SSG) as a member of the Center of Excellence team, driving service offering design and definition for our Professional Services, Managed Services, and TruScale Services businesses. This role is primarily internal but includes some customer-facing work. In This Role You Will Support the development and delivery of IaaS service offerings for enterprise customers, leveraging hybrid and multi-cloud environments. Work with leading enterprises and cloud providers to integrate customer and market requirements into service offerings and technology roadmaps. Architect full-stack infrastructure solutions, including compute, networking, storage, security, and management components, to support enterprise workloads. Demonstrate expertise in infrastructure technologies, including virtualization, software-defined networking, storage solutions, security, automation, and cloud orchestration. Leverage experience with hyperconverged infrastructure, hybrid cloud, and software-defined data center (SDDC) solutions. Work across internal teams, divisions, and external partners to develop and deliver innovative IaaS solutions that drive business value. Demonstrate strong written and verbal communication skills, with the ability to present solutions to customers, internal stakeholders, and partners. Drive strategic relationships with Large Enterprises, Managed Service Providers (MSPs), Cloud Service Providers (CSPs), OEMs, and System Integrators. Act as the technical lead for VMware-based and hybrid cloud IaaS offerings, collaborating with the Hybrid Cloud Practice leader throughout the service offering lifecycle, including: Assisting in the creation of new service offerings, from concept development to implementation guidance. Leading initial implementations alongside Technical Consultants. Deliver presentations in support of: Offering development and go-to-market strategies. Field enablement and training initiatives. Service delivery execution. Assist in documentation of project requirements, statements of work, and service descriptions. Collaborate with business partners to enhance solution capabilities and integration. Qualifications Bachelor's degree, MBA, or equivalent experience required. 7+ years of experience architecting and deploying enterprise infrastructure solutions. Minimum of 5+ years of experience working with at least one cloud platform (VMware, AWS, Azure, GCP). Proven expertise in designing, developing, and delivering global-scale IaaS platforms and solutions. Experience implementing high-availability, multi-site infrastructure architectures with defined RTO/RPO objectives. Strong background in virtualization (VMware, Hyper-V), networking, security, automation, and enterprise workload optimization. Hands-on experience with infrastructure automation tools such as Terraform, Ansible, and SaltStack. Certification such as VMware Certified Design Expert (VCDX) or other relevant cloud/infrastructure certifications preferred. Preferred Skills Experience developing infrastructure strategy and reference architectures for enterprise-scale deployments. Hands-on expertise in infrastructure hardware, software, and cloud-native architectures. Experience designing and implementing highly available, secure, and scalable infrastructure solutions. Strong scripting/programming skills (Python, YAML, PowerShell) for automation and configuration management. Deep knowledge of load balancers, software-defined networks, firewalls, CDN, and enterprise storage solutions. Experience with monitoring, observability, and Site Reliability Engineering (SRE) methodologies. Expertise in defining and delivering infrastructure migration, implementation, operations, and optimization initiatives. Industry knowledge in key verticals such as financial services, telecommunications, manufacturing, and technology. Experience in systems integration and managing direct/channel sales engagements. Strong understanding of cloud-native architectures, container-based solutions, and hybrid cloud strategies. Demonstrated ability to present technical solutions and recommendations to customers, engineering teams, and leadership. Experience in a customer-facing IaaS environment, providing professional and managed services. TOGAF 9 Certified or equivalent architecture framework certification preferred. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less

General Information Req # WD00083439 Career area: Information Technology Country/Region: India State: Karnataka City: BANGALORE Date: Wednesday, June 4, 2025 Working time: Full-time Additional Locations : India - Karnātaka - Bangalore India - Karnātaka - BANGALORE Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements Lead solution design and technical architecture across core ServiceNow domains including ITSM, ITOM, CSM, HAM/SAM, and SecOps. Collaborate with offering and service delivery teams to ensure solution feasibility, delivery alignment, and reusability. Translate client scenarios into actionable technical blueprints and reusable architecture models. Experience in integration and Service Portal is MUST to have for this role Conduct code reviews, validate configuration approaches, and enforce platform best practices across global delivery teams. Define and maintain technical design standards, security protocols, and performance optimization practices for ServiceNow implementations. Serve as a lead member of the technical governance board, reviewing high-impact changes and architecture decisions. Mentor and train architects, developers, and technical leads to uplift capability and delivery quality. Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow Health Scan Oversee platform operations like instance cloning and version upgrade. Required Qualification: 8–12 years of ServiceNow experience, including 3+ years in architecture or solution leadership roles Strong hands-on knowledge across ITSM, ITOM, HAM/SAM, and Security Operations (SecOps) Proven ability to lead solution design workshops, build technical blueprints, and translate business needs into scalable architectures Proficiency in ServiceNow scripting (JavaScript, Glide), REST/SOAP APIs, and CMDB/data modeling Strong understanding of governance, security practices, and performance optimization within ServiceNow Experience participating in or leading technical governance boards or design authorities Certifications: Certified Implementation Specialist (CIS) – Minimum 2 domains Certified Application Developer (CAD) – Required Architect Path Certification (preferred) ITIL v4 Foundation – Preferred CTA (Certified Technical Architect) – Highly desirable but not mandatory Additional Locations : India - Karnātaka - Bangalore India - Karnātaka - BANGALORE India India - Karnātaka * India - Karnātaka - Bangalore , * India - Karnātaka - BANGALORE NOTICE FOR PUBLIC At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative. Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment. Kindly verify job offers through the official Lenovo careers page or contact [email protected] . Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.

General Information Req # WD00082792 Career area: Engineering Country/Region: India State: Karnataka City: BANGALORE Date: Wednesday, June 4, 2025 Working time: Full-time Additional Locations : India - Karnātaka - Bangalore India - Karnātaka - BANGALORE Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements Key Responsibilities: Act as a senior technical expert and architectural lead in strategic presales engagements with enterprise customers. Partner with Account Executives and Solution Consultants to understand customer business objectives, technical environments, and key pain points. Lead technical discovery sessions and workshops to gather detailed requirements and validate solution approaches. Design and architect comprehensive, scalable, and integrated ServiceNow solutions that span multiple products and workflows (e.g., ITx, Employee Workflow, Customer Workflow, GRC, SecOps). Develop and articulate the technical value proposition of proposed solutions, demonstrating how they address customer needs and deliver measurable business outcomes. Build and present complex solution architectures, technical flows, and integration strategies to diverse audiences, including C-suite executives, enterprise architects, and technical teams. Provide expert guidance on ServiceNow best practices, platform capabilities, and architectural patterns. Support the creation of technical proposals, responses to RFPs/RFIs, and statements of work (SoWs), ensuring accuracy and technical feasibility. Conduct technical validation and proof-of-concept activities as needed to demonstrate the viability of proposed solutions. Stay current with the latest ServiceNow platform features, product roadmaps, and industry trends, including emerging technologies like AI/Machine Learning. Collaborate with product management and engineering teams to provide feedback on customer requirements and market needs. Build strong relationships with key technical stakeholders within customer organizations. Support the transition of won deals to the professional services or implementation partners, ensuring a clear understanding of the proposed solution and technical commitments. Mentor and support other members of the presales and sales teams on technical and architectural topics. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. 5+ years of experience in a presales, solution architecture, or technical consulting role within the enterprise software industry. Proven expertise in the ServiceNow platform, including a deep understanding of its architecture, capabilities, and multiple modules/workflows. Demonstrated experience designing and architecting complex solutions for large enterprise customers. Strong understanding of enterprise architecture concepts, integration patterns, and relevant technologies. Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts2 to both technical and non-technical audiences. Ability to build rapport and credibility with senior technical leaders and executives. Experience responding to technical sections of RFPs/RFIs and contributing to solution scoping and SoW creation. Strong problem-solving and analytical skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Willingness to travel as required to customer sites and company events. Desired Skills (Bonus Points): ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA). Relevant ServiceNow certifications in specific product areas (e.g., ITSM, ITOM, HRSD, CSM). Experience with cloud platforms (AWS, Azure, GCP) and related architectural considerations. Understanding of ITIL or other relevant frameworks (e.g., TOGAF, Zachman). Experience in a specific industry relevant to the role (e.g., Financial Services, Public Sector, Healthcare). What We Offer: Opportunity to work with a leading-edge cloud platform and innovative technology. Be part of a collaborative and high-performing presales team. Significant opportunities for professional growth and development. Competitive salary and benefits package. A culture that values innovation, diversity, and making a positive impact. Additional Locations : India - Karnātaka - Bangalore India - Karnātaka - BANGALORE India India - Karnātaka * India - Karnātaka - Bangalore , * India - Karnātaka - BANGALORE NOTICE FOR PUBLIC At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative. Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment. Kindly verify job offers through the official Lenovo careers page or contact [email protected] . Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.