Legal Operations processor

Wells Fargo

2 - 7 years

7 - 17 Lacs

hyderabad

Posted:None| Platform:

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Skills Required

legal operations operational support customer service legal operations processor customer support

Work Mode

Work from Office

Job Type

Full Time

Job Description

About this role:

Wells Fargo is seeking a Legal Operations Processor.

In this role, you will:

Support various operational tasks relating to subpoenas, levies and other legal documents representing Wells Fargo
Seek ways to improve customer service experience and determine proper course of action based on customer needs
Perform moderately complex administrative, operational and customer support tasks
Negotiate with external customers to assure resolutions and deadlines are met
Provide training to less experienced Operational Legal Specialists
Receive direction from supervisor and escalate non-routine questions
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Interact with internal customers
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirement

Required Qualifications:

2+ years of Legal Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

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