Lead SRE

As a Lead Site Reliability Engineer (SRE) based in India, you will be embedded into our U.S.-based SRE and development teams. Your role will involve hands-on engineering tasks, with a focus on building automation, writing scripts, analyzing system performance, and ensuring platform observability, uptime, and incident response for high-scale applications. Collaboration with U.S.-based engineers during critical situations is essential. Key Responsibilities: - Collaborate with U.S.-based counterparts to define and monitor service SLOs, SLAs, and key performance indicators. - Lead root cause analysis, blameless postmortems, and reliability improvements across environments. - Review Java/Spring application code to identify defects and systemic performance issues. - Automate deployment pipelines, recovery workflows, and runbook processes to minimize manual intervention. - Build and manage dashboards, alerts, and health checks using tools like DataDog, Azure Monitor, Prometheus, and Grafana. - Contribute to architectural decisions focusing on performance and operability. - Guide and mentor offshore team members in incident response and production readiness. - Participate in 24x7 support rotations aligned with EST coverage expectations. Required Experience & Skills: - 10+ years in SRE, DevOps, or platform engineering, supporting U.S. enterprise systems. - Strong hands-on experience with Java/Spring Boot applications for code-level troubleshooting. - Cloud infrastructure knowledge (Azure preferred) and container orchestration (Kubernetes). - Proficiency in logging/monitoring stacks such as DataDog, ELK, Azure Monitor, Dynatrace, Splunk. - Experience with ServiceNow (SNOW) for ITSM processes. - Familiarity with Terraform or ARM templates, CI/CD automation, and scripting (Python, Bash). - Knowledge of Salesforce systems is highly preferred. - Excellent communication skills and outstanding problem-solving ability in distributed environments. - Demonstrated history of improving stability, availability, and delivery velocity for large-scale platforms.,