Lead ( Online IT Support) / Technical Support Manager (Prefer Female)

3 - 6 years

2 - 3 Lacs

Posted:2 months ago| Platform: Naukri logo

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Skills Required

it online support it support team handling online demos & product presentations issue resolution & problem-solving strong communication skills it service renewals leadership & management skills customer focus & client engagement query resolution

Work Mode

Remote

Job Type

Full Time

Job Description

Lead and manage a team of Online IT Support professionals.
Provide end-to-end technical support and ensure seamless service delivery at the client’s side.Deliver real-time online support to resolve IT-related queries and technical issues.

Required Candidate profile

Collaborate with the sales team by providing technical data, usage reports and client feedback.Coordinate and assist in product demonstrations & online presentations for potential & existing clients.

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