Lead I - UX Design

As a Senior UX Designer specializing in Product Design at UST, you will be utilizing your 8 to 10 years of experience to drive the strategy, conceptualization, design, and validation of exceptional customer experiences. Your primary responsibility will be to solve complex real-world problems with a design-first mindset, creating intuitive and impactful solutions that enhance user satisfaction and drive business value. You will define the UX vision and roadmap for projects of varying scales and collaborate with stakeholders through Design Thinking workshops to establish common experience goals. Working closely with Product Managers and Product Owners, you will lead junior designers, conduct end-to-end user research, and develop comprehensive UX artifacts including personas, customer journeys, empathy maps, and design guidelines. Additionally, you will independently drive customer reviews and presentations, design and deliver low- and high-fidelity mockups and prototypes, and create and maintain UX specifications, UI components, and design standards. Your role will also involve facilitating user testing sessions, gathering feedback, and influencing feature definitions and roadmap priorities through user-centered research methods. Furthermore, you will collaborate with cross-functional teams to ensure the successful execution of design strategies in alignment with business goals, stakeholder expectations, and budget constraints. To excel in this role, you should possess 8 to 10 years of hands-on experience in UX/Product Design, a strong portfolio showcasing design thinking and problem-solving skills, expertise in user research methodologies and design tools, and proficiency in communication, presentation, and stakeholder management. Joining UST, a global digital transformation solutions provider, will allow you to partner with leading companies around the world, embedding innovation and agility into their organizations. With over 30,000 employees across 30 countries, UST is committed to making a real impact through transformation, touching billions of lives in the process. If you thrive in an agile, collaborative, and fast-paced environment and have a passion for creating exceptional customer experiences, this role as a Senior UX Designer at UST is the perfect opportunity for you.,