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Lead Email Expert

2 - 5 years

3 - 14 Lacs

thane maharashtra india

Posted:8 hours ago| Platform: Foundit logo

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Skills Required

saas environment client relationship management

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:

  • Client Consultation & Strategy: Serve as a trusted advisor to Netcore Cloud
  • clients, understanding their business objectives, challenges, and email
  • marketing needs. Develop and present tailored email marketing strategies and
  • roadmaps to drive client success.
  • Deliverability Optimization: Conduct comprehensive deliverability audits,
  • diagnose issues, and implement solutions to improve inbox placement rates and
  • sender reputation for clients. Provide ongoing guidance on deliverability best
  • practices.
  • Campaign Management & Optimization: Provide expert guidance and support to
  • clients on all aspects of email campaign management, including planning,
  • segmentation, content optimization, A/B testing, and automation.
  • Platform Expertise: Demonstrate deep proficiency in the Netcore Cloud
  • platform, including its features, functionalities, and best practices. Train
  • clients on how to effectively use the platform to achieve their email marketing
  • objectives.
  • Performance Analysis & Reporting: Monitor and analyze email campaign
  • performance data, identify trends, and provide clients with regular reports and
  • actionable insights to drive continuous improvement.
  • Relationship Management: Build and maintain strong, long-term relationships
  • with clients, serving as their primary point of contact for email marketing
  • expertise and support.
  • Project Management: Manage multiple client engagements simultaneously,
  • ensuring projects are delivered on time, within budget, and to the highest
  • quality standards.
  • Best Practice Advocacy: Stay up-to-date with the latest email marketing
  • trends, technologies, and best practices, and proactively share this knowledge
  • with clients.
  • Cross-Functional Collaboration: Collaborate with Netcore Clouds sales,
  • product, and support teams to ensure client needs are met and to provide
  • valuable client feedback to improve the platform.
  • Drive Revenue Growth: Identify opportunities to upsell or cross-sell
  • additional Netcore Cloud services to existing clients based on their needs and
  • goals.

Qualifications:

  • Bachelors degree in Marketing, Business, Communications, or a related
  • field.
  • 2-5 years of experience in email marketing, with a focus on client
  • consulting or agency experience preferred.
  • Deep understanding of email marketing best practices, deliverability
  • principles, sender reputation, and relevant regulations (GDPR, CAN-SPAM, etc.).
  • Proven expertise in managing and optimizing email marketing campaigns for a
  • variety of business types and industries.
  • Strong analytical skills with the ability to interpret data, draw
  • actionable insights, and communicate findings effectively to clients.
  • Excellent written and verbal communication skills, with the ability to
  • present complex information clearly and persuasively.
  • Strong project management and organizational skills with the ability to
  • manage multiple client engagements simultaneously.
  • Proficiency in HTML for email and experience with various ESPs.
  • Experience with marketing automation platforms and CRM integration.
  • Strong client relationship management skills with a proven track record of
  • building and maintaining long-term partnerships.
  • Ability to work independently, prioritize tasks, and manage time
  • effectively in a fast-paced environment.
  • Passion for helping clients succeed and a strong understanding of their
  • business needs.
  • Experience working with the Netcore Cloud platform is highly preferred.
  • Bonus Points:
  • Certification(s) in email marketing or related areas.
  • Experience in a SaaS environment.
  • Knowledge of SQL.

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