Job
Description
Milestone Technologies is looking for a Business Systems Analyst who is organized, experienced, and energetic individual who can assess a clients organization quickly to understand the business and systems challenges the client is facing while facilitating and capturing improvement requirements and supporting the implementation and assimilation of these improvements. A successful BSA at Milestone Technologies must be able to operate autonomously and communicate effectively with individuals at all levels of an organization. Developing a comprehensive understanding of the business and systems environment through research and analysis Facilitating definition of the business problem to be solved as well as key metrics to verify resolution Leading efforts to document functional and system requirements through interviews, JAD sessions, or other techniques as the client situation may require Creating use cases to better clarify and communicate requirements Driving requirements review and sign-off with business and technical subject matter experts and management Managing ongoing requirements review and iteration Identifying and communicating risks and issues to management Performing hands-on troubleshooting of system functionality to resolve issues Designing reports and system extracts in response to issues or information requests Developing test requirements and representing assigned requirements/functionality throughout the testing process from prototyping through deployment Contributing content to training and technical support documentation Providing as-needed support throughout the deployment phase including communications, training, and user support Promoting analysis and documentation standards to improve efficiency and quality Modeling Business Analysis best practices and mentoring more junior resources Skills 7+ years of Business Analysis experience capturing requirements and working with business stakeholders 4-year degree in Business, MIS, or 7+ years of related job experience Thorough understanding of the entire systems development lifecycle (SDLC) including requirements, design, development, test, implementation, rollout, and support Working knowledge of multiple SDLC methodologies including waterfall, iterative, and agile Ability to collaborate with diverse organizations and individuals to accomplish common goals Ability to conceptualize, document, and communicate business and technical constraints and requirements Proven ability to deliver clear, accurate, and timely Business Requirements and Functional Specifications Excellent negotiation and conflict management skills Previous software development, testing, systems integration, and/or software configuration experience is beneficial Proficient with MS Office Tools (e.g., Outlook, Word, Excel, Access, Project, PowerPoint, Visio) Ability to perform data analysis in Excel using pivot tables, macros, and charting Working knowledge of one or more reporting tools (e.g., SQL Reporting Services, Crystal Reports, Business Objects) Experience with business process and system modeling tools (i.e., Data Flow Diagrams, Process Models, Entity Relationship Diagrams, Dimensional Data Models, and Use Case Scenarios) Demonstrated ability to organize workload, multitask, think analytically, solve technical problems, and establish relationships across business and IT team members Strong written and verbal communication skills across business and technical audiences Must be a self-starter showing a high level of initiative Positive " can do" attitude
