Job
Description
Role Overview We are looking for a Lead Cloud Operations Engineer to join our growing team supporting key supply-side technology platforms, including Atlas Integration, GMX, Hotel APIs, and related microservices in Azure. This is a high-impact technical leadership role focused on Azure cloud operations, monitoring, performance, security, and incident resolution. You will be responsible for ensuring the availability, scalability, and reliability of cloud-hosted systems, mentoring a small operations team, and collaborating with developers, architects, and business stakeholders to drive continuous improvement. Key Responsibilities Own day-to-day operations and health of production and pre-prod environments hosted in Azure. Monitor infrastructure and applications using Azure Monitor, Application Insights, and Grafana. Lead the team in proactive incident detection, triage, resolution, and post-incident reviews (RCA, documentation). Implement and enhance automation for common operational tasks using PowerShell, Python, Azure CLI, and Terraform/Ansible. Act as escalation point for complex issues and high-severity incidents. Create, improve, and maintain runbooks, dashboards, alerts, and performance tuning metrics. Collaborate with development and DevOps teams to ensure operational readiness, deployment hygiene, and system resilience. Maintain strong governance around Azure resources, RBAC, policy enforcement, and tagging strategy. Lead disaster recovery planning, testing, and execution across critical systems. Drive cost optimization initiatives using Azure Cost Management and FinOps principles. Ensure compliance with security policies (ISO 27001, GDPR, SOC2) and assist in audits or security reviews. Support team mentoring, training, and promoting a strong culture of ownership and accountability. Required Skills & Experience Azure IaaS: Virtual Machines, Scale Sets, Load Balancer, Disks, Networking (VNETs, NSGs, UDRs, Private Links, Service Endpoints) Azure PaaS: App Services, Azure Functions, Logic Apps, Key Vault, Event Grid, Azure SQL, Application Gateway, Azure Front Door, Traffic Manager Azure Kubernetes Service (AKS) deployment, scaling, security & troubleshooting Azure Site Recovery (ASR), Azure Backup, and Disaster Recovery architecture Deep understanding of Azure Monitor, Application Insights, Log Analytics Ability to write and optimize KQL queries for diagnostics and dashboards Experience with Grafana, Prometheus, and alerting pipelines Hands-on experience with Terraform, Ansible, ARM templates Proficiency in scripting with PowerShell, Bash, and/or Python Experience with Azure DevOps Pipelines or similar CI/CD tooling is a plus RBAC, Managed Identities, Conditional Access, Key Vault integration Awareness of ISO 27001, SOC2, GDPR requirements in cloud environments Proven experience leading 24 engineers (including juniors/mid-levels) Strong verbal and written communication skills; able to interact with technical and non- technical stakeholders Experience participating in on-call rotations, owning major incidents, and delivering RCA reports Ability to train, mentor, and guide junior engineers Collaborative mindset with a strong sense of accountability and urgency Nice to Have Experience with multi-cloud (AWS or GCP) environments and hybrid cloud networking Experience working with microservices-based systems and APIs Exposure to FinOps practices and cloud cost management tools Certifications: AZ-305, AZ-104, AZ-500, AZ-700, AZ-400 preferred
