Posted:3 weeks ago|
Platform:
Work from Office
Full Time
Account Receivable Senior Team Member Key Accountabilities:
The person will be responsible for processing AR, Billings, adjustments and write offs from basic to complex transactions. Handle allocated tasks related to collections, cash applications, and dispute management independently Collectors:
a) Voice calling
b) Dispute Management
c) Customers account Reconciliation Cash Applicators:
a) Cash Application
b) Account reconciliation
c) Dispute Management
d) Voice Calling (not mandatory)
e) Dr and Cr clarity
f) Basic accounting knowledge Customer master data management:
Customer Master Data Creation and Change Maintain Customer Master Account status (Block/Unblock, Active/Inactive)
Ensure compliance with client process, turnaround time, and accuracy Maintain relationships with line managers, counterparts, and stakeholders Adhere to and improve performance on service level agreements and deliverables to customers
Understand and work towards the common goals of the organization Resolve conflicts and escalate if necessary Display good collaborative spirit and adapt to change management
Spot and analyse anomalies and aberrations, providing solutions for the same Communicate confidently, with poise and credibility, demonstrating empathy and clarity in thoughts and language
proficiency.
Qualifications and Personal Attributes:
B.Com, M.com, MBA Finance
WNS Holdings
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