Laptop Service Engineer

Job Description

Diagnose and Repair Hardware Issues : Identify and fix problems related to motherboards, screens, keyboards, batteries, and other components. Educational Background : Diploma or degree in Computer Engineering, Electronics, or a related field. Certifications : Certifications like CompTIA A+ or manufacturer-specific credentials (e.g., Dell, HP) are advantageous. Experience : Proven experience in laptop repair and maintenance is often required. Technical Proficiency : Strong knowledge of laptop hardware and software components. Problem-Solving : Ability to diagnose issues accurately and implement effective solutions. Customer Service : Excellent communication skills to interact with customers and address their concerns. Shine Time Management : Efficiently manage repair tasks to meet service deadlines. Authorized Service Centers : Handling warranty and non-warranty repairs for specific brands. CONNECTING2WORK | HR For Business Independent Repair Shops : Providing services for multiple laptop brands and models. Corporate IT Departments : Maintaining and repairing company laptops for employees. Field Service Roles : Offering on-site repair services at customer locations. Software Troubleshooting : Resolve operating system errors, remove malware, and ensure software applications run smoothly. System Configuration and Updates : Install and configure operating systems and software applications to optimize laptop performance. Preventive Maintenance : Conduct routine checks and maintenance to prevent potential issues and extend laptop lifespan. Customer Support : Provide technical assistance and guidance to customers, addressing their concerns and ensuring satisfaction. Record Keeping : Maintain detailed records of repairs, services conducted, and parts inventory. Stay Updated : Keep abreast of the latest laptop technologies, repair techniques, and industry trends. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Schedule: Day shift Willingness to travel: 50% (Preferred) Work Location: In person