Language Interpreter

You are a Language Interpreter fluent in English and [Second Language] responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times. You will provide real-time interpretation during customer calls, assist U.S. customers in resolving queries, handle confidential information with discretion, and maintain high-quality standards in interpretation. Your key responsibilities include providing accurate interpretation, assisting customers efficiently, maintaining communication quality, and adhering to call handling metrics and compliance requirements. You will work closely with team leads and QA to improve customer satisfaction. It is essential to stay updated with cultural nuances and client-specific information relevant to interpreting services. To excel in this role, you need fluency in English and [Second Language], 1-2 years of international call center experience, and prior experience in language interpretation. Strong listening, retention, and note-taking skills are required, along with excellent interpersonal and communication skills. You should be able to work in a fast-paced environment, understand cultural sensitivities, and be familiar with interpreting platforms and call center software. The ideal candidate holds a Bachelor's degree in any discipline and is an immediate joiner. This full-time position in Noida, Uttar Pradesh, India, involves working in a US Shift (Rotational) PST Time. If you meet these qualifications and are ready to contribute to our customer support team, we look forward to your application.,