L3 / SME Storage Technician

We are seeking a highly skilled L3 / SME Storage Technician to join our Infrastructure Services team. The ideal candidate will have expertise in managing on-premises storage infrastructure (SAN, NAS, Object) and cloud storage solutions (Azure). You will act as the final point of escalation for complex storage-related issues, ensuring high availability, performance, and compliance of enterprise storage platforms.
Role Description

• . Min 5 years of enterprise storage administration at L3 level.
• . Strong knowledge of NetApp, EMC, HPE, IBM, Hitachi or equivalent platforms.
• . Proficiency in storage networking (FC, iSCSI).
• . Experience in cloud storage administration (Azure).
• . Hands-on knowledge of backup/recovery tools.
• . Scripting knowledge (PowerShell/Python/Bash).
• . NetApp NCIE, Dell EMC Proven Professional, HPE ASE, AWS/Azure/GCP storage certifications.
• . Kubernetes storage knowledge is a plus.
• . Provide L3 support for critical incidents, problem management, and root cause analysis.
• . Manage, configure, and troubleshoot SAN/NAS storage arrays and storage networking (zoning, multipathing).
• . Administer cloud storage platforms AWS S3/EBS/EFS, Azure Blob/Files/Disks, GCP storage services.
• . Perform provisioning, replication, snapshots, migration, and performance optimization.
• . Manage backup/recovery solutions (Commvault, NetBackup, Veeam, etc.).
• . Ensure data protection, compliance, and DR readiness.
• . Drive automation for storage operations using PowerShell, Python, or Bash.
• . Collaborate with infrastructure, cloud, and application teams for storage integration.
• . Mentor and support L1/L2 storage engineers.