L3 DevOps Support Engineer

Responsibilities

• Linux Administration: Work with Linux-based systems to deploy and manage applications. Troubleshoot Linux-related issues to ensure high availability and performance. Maintain system stability, security, and performance tuning.
• Kubernetes (K8s) Deployment and Debugging (Must Have): Deploy, configure, and maintain Kubernetes clusters. Debug issues related to Kubernetes environments, including container orchestration and service failures. Ensure seamless containerized application deployments and scaling.
• Monitoring and Observability (Must Have): Implement, configure, and maintain Prometheus and Grafana for system and application monitoring. Develop and maintain real-time Grafana dashboards for critical insights. Troubleshoot system performance and application issues using monitoring data
• Cloud Knowledge: Understand cloud-based environments and basic cloud computing principles. Work with cloud services for infrastructure management and monitoring. Assist in troubleshooting cloud-related issues when required.
• Horizon Portal (Good to Have): Gain an understanding of the Cloud/Horizon portal for managing project-related tasks. Monitor and track cloud-based infrastructure using Horizon. Utilize the portal for operational insights and incident management.
• CronJobs and Automation: Set up, manage, and troubleshoot CronJobs for automating scheduled tasks. Ensure automated tasks execute as planned and investigate failures. Enhance automation processes to optimize system operations.
  

Requirements

• Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).
• Minimum 3 years of experience in a DevOps Support Engineer role.
• Strong expertise in Linux system administration.
• Hands-on experience with Kubernetes deployment, debugging, and troubleshooting.
• Proficiency in Prometheus and Grafana for monitoring and dashboard management
• Basic knowledge of cloud computing environments.
• Experience with the Horizon portal (preferred but not mandatory).
• Strong scripting and automation skills (Shell, Python, or Ansible is a plus)
• Ability to work independently and handle production incidents with minimal supervision.
• Excellent troubleshooting and analytical skills.