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Swits Digital
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L2 Nutanix Engineer

L2 Nutanix Engineer

Swits Digital

6 - 10 years

5 - 9 Lacs

chennai

Posted:2 weeks ago| Platform:

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Skills Required

vmware ticketing networking analytical disaster recovery incident management troubleshooting information technology technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a skilled and proactive

L2 Nutanix Engineer

to join our IT infrastructure team. The candidate will provide intermediate-level technical support for the Nutanix platform and related virtualization environments, handle escalated incidents from L1 teams, and assist in implementing, maintaining, and optimizing enterprise hyperconverged systems.

This role requires expertise in

Nutanix, virtualization, and enterprise IT infrastructure

to ensure high performance, reliability, and security of the organization s systems.

Key Responsibilities:

Incident Management and Troubleshooting:

Handle escalated issues from L1 support and provide timely resolutions.
Perform advanced troubleshooting for
Nutanix Platform
, hyperconverged systems, and virtualization platforms such as
VMware vSphere ESXi, Hyper-V, and AHV
.
Identify root causes of recurring issues and implement corrective measures.

System Maintenance and Monitoring:

Monitor system health and performance using tools like
SolarWinds, Nagios
, or similar platforms.
Perform routine maintenance tasks including
AOS/NOS, hypervisor, and firmware upgrades
, patch management, and system backups.
Ensure systems are operating optimally, securely, and reliably.

Configuration and Deployment:

Assist in
installation and cluster configuration
of Nutanix systems.
Support system upgrades and migrations in collaboration with
L3 engineers
.
Implement and monitor
disaster recovery (DR) and data protection solutions
.

Documentation and Reporting:

Maintain accurate documentation of
system configurations, troubleshooting steps, and resolutions
.
Generate reports on system performance, incidents, and changes for management review.

Collaboration:

Work closely with
L3 engineers
to escalate complex issues and implement advanced solutions.
Coordinate with
vendors and service providers
for hardware replacements and support.

Qualifications and Skills:

Education:

bachelors degree in
Computer Science, Information Technology
, or related field (preferred).

Experience:

6 10 years in
system engineering, IT support, or enterprise infrastructure roles
.

Technical Skills:

Administration and support of
Nutanix storage, compute, and networking configurations
.
Expertise in hyperconverged platforms (
AHV, VMware ESXi, Hyper-V
).
Design and implementation of
highly available and DR solutions
.
Experience with
backup and recovery tools
.
Proficiency with monitoring tools (
SolarWinds, Nagios
) and ticketing systems (
ServiceNow, Jira
).

Certifications (Preferred):

ITIL Foundation Certification
.

Soft Skills:

Strong analytical and problem-solving abilities.
Excellent communication and interpersonal skills.
Ability to work in fast-paced environments and handle pressure effectively.

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