Job
Description
Roles & Responsibilities Working knowledge of cloud infrastructure (Azure/AWS/GCP), network security, firewalls, and endpoint protection tools. IT Helpdesk & Operations Management Direct daily IT helpdesk operations, including incident management, problem resolution, and service request fulfillment. Monitor SLAs, ticketing workflows, and user satisfaction to ensure service excellence. Knowledge of ISTM Experience 8-11 Years Skills Primary Skill: Cloud System Engineer Sub Skill(s): Cloud System Engineer Additional Skill(s): Cloud System Administrator, Cloud System Engineer, GCP-Apps, AWS-Infra, Azure-Infra About The Company Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP). Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru. Show more Show less
