Posted:1 month ago|
Platform:
On-site
Full Time
JD for L2 IT Support
Key Responsibilities
Server Management (Windows & Linux):
* Manage, configure, and troubleshoot Windows and Linux servers.
* Perform routine server maintenance, patching, updates, and performance monitoring.
* Handle user management, permissions, services, logs, and system-level issues.
Firewall & Network Support:
* Provide basic firewall support, including rule checks, port-level troubleshooting, and access control verification.
* Assist in diagnosing network connectivity issues (VPN).
End-User Computing (EUC) Support:
* Provide L2-level support for desktops, laptops, printers, Wifi, and IT peripherals.
* Manage OS installations, upgrades, driver issues, software deployments, and configuration.
* Troubleshoot enterprise applications, email, VPN login issues, and endpoint security tools.
Asset & Inventory Management:
* Maintain accurate records of IT hardware, software licenses, and peripheral inventory.
* Track new asset onboarding, decommissioning, and stock availability.
* Ensure adherence to asset lifecycle management processes.
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
Poornam technologies Private limited
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