L2 Engineer - TechOps

Title: L2 Support Engineer

Location: BangaloreRole overview:

As an

L2 Engineer

, you play a critical role in ensuring the stability, reliability, and performance of systems deployed in a cloud environment. Your responsibilities span across monitoring, troubleshooting, deployment, and collaboration with cross-functional teams.

How you will create impact:

Responsibilities:

• Monitoring the health of the system in a cloud environment.
• Answering the technical queries raised by Operations team.
• Deploying the system in production environment.
• Assist the development team to analyse the technical issues in production by deep diving into the issues and identifying the root cause of the issue in production
  

Essential qualifications:

• 3-5 years of relevant experience in production support
• Should have BE/ B. Tech/BCA/MCA/ ME/M.Tech /B.Sc. (Computers)/M.Sc. (Computers) degree from a reputed University
• Good understanding of Linux environment, Shell/Perl scripts.
• Monitoring the system in production using tools like Kibana or any other monitoring tools.
• Willing to work in 24X7 environment.
• Experience on Banking domain is a huge plus
  

Interview rounds & assessments:

Table for Two:

A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay.

Beyond the Bio:

A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics.

Manager Meetup:

A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth.

Hot Seat:

A cultural fit round that includes an overview of the company's core values and long-term plans.

Why TerraPay:

TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant.Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions.We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists.Read more about TerraPay here.