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L1 Technician

NTT DATA Business Solutions

3 - 8 years

1 - 4 Lacs

Noida

Posted:1 week ago| Platform:

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Skills Required

TCP Automation Linux Production support Shell scripting DNS Customer service Windows Troubleshooting Python

Work Mode

Work from Office

Job Type

Full Time

Job Description

Req ID: 326883

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a L1 Technician to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Preferred Experience

Level 1 Technical knowledge of Windows/Linux platforms. Backup operations, Patching and Activation, Technical knowledge in Network components (DNS, DHCP, TCP). Willingness to develop strong competencies Operating System platform support. Knowledge of Powershell/Shell scripting / Python/Ansible will be a plus. Understanding of ITSM\ITIL processes and certification will be added advantage. Good communication. Understanding of cloud computing, basic networking, and storage principles. Azure experience is a plus.

Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms.

Powershell/Shell scripting and automation experience is a plus.

Passion for delivering timely and outstanding customer service

Written and oral communication skills with internal and external customers

Basic Qualifications:

3+ years of overall operational experience

3+ years of OS/Cloud experience

3+ years of experience working in a diverse cloud support environment in a 24*7 production support model

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L1 Technician