L1 Expert

You will be the face of Uber for the partners visiting the GL, assisting them with their queries and ensuring a world-class experience for every Uber partner. Your primary responsibilities will include: - Helping new partners join Uber - Providing support to partners with their queries - Ensuring the highest quality of customer support in each interaction - Finding the best possible solution for partner grievances Your traits should include: - Customer Obsessed: Obsessed with providing the highest quality of service and driving up NPS. - Problem Solver: A keen problem solver who sees every problem as an opportunity for positive change. - Patient: Capable of calming people down and sending them back with a smile. - Bold: Not afraid to make the right decisions and believing in what you do. In terms of background requirements, you should have: - A bachelor's degree with 0-2 years of work experience - A background in customer service is highly preferred - Fluency in Kannada - Being a hustler with good people skills would make you an ideal candidate.,