The Role As a System Administrator at Kyndryl, youll solve complex problems and identify potential future issues across the spectrum of platforms and services. Youll be at the forefront of new technology and modernization, working with some of our biggest clients which means some of the biggest in the world. Theres never a typical day as a System Administrator at Kyndryl, because no two projects are alike. Youll be managing systems data for clients and providing day-to-day solutions and security compliance. Youll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Youll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But youll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Key Responsibilities: Provide expert-level technical guidance and support for IBM AIX operating system and storage infrastructure. Design, implement, and maintain IBM AIX and storage solutions. Troubleshoot complex IBM AIX and storage issues. Collaborate with IT teams to ensure IBM AIX and storage infrastructure meets business requirements. Develop and maintain documentation for IBM AIX and storage procedures. Install, configure, and manage IBM AIX operating system. Design, implement, and manage storage solutions using IBM Storwize, IBM DS8000, and IBM Tape Storage. Troubleshoot storage issues, including performance and availability. Implement and manage storage security, including access control and encryption. Monitor and optimize storage performance and capacity. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience 5+ years of experience with IBM AIX operating system and storage technologies. In-depth knowledge of IBM AIX and storage technologies, including IBM Storwize, IBM DS8000, and IBM Tape Storage. Troubleshoot IBM AIX issues, including performance and security. Implement and manage IBM AIX security, including access control and auditing. Upgrade and migrate IBM AIX systems. Mandatory Certification - in IBM AIX Preferred Technical and Professional Experience. Bachelor's degree in computer science, Information Technology, or related field. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Knowledge of ScriptingAutomation of daily operational tasks.

The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then theres a good chance you will love being a part of our Software Engineering Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Key Responsibilities: Technical Responsibilities: Develop, configure, and implement Coupa enhancements (e.g., custom validations, approval chains, UI modifications, workflows, and APIs). Create and optimize Coupa Reports and Analytics , leveraging Coupa Insights, Advanced Reporting, and BI tools. Develop custom scripts, integrations, and connectors between Coupa and various ERPs (e.g., SAP, Oracle, NetSuite, D365 F&O, Maconomy) using APIs, Coupa Link, and middleware tools. Debug and resolve system issues, API failures, and integration bottlenecks through log analysis and system diagnostics. Implement best practices in Coupa Security & User Access Management to ensure compliance with organizational policies. Perform data extraction, transformation, and loading (ETL) processes for large-scale reporting and analytics. Functional Responsibilities: Work closely with business users to gather requirements for custom reports and system enhancements . Support end-to-end Coupa Procurement and Spend Management processes , ensuring smooth operations and adherence to policies. Conduct root cause analysis for procurement-related issues , working in coordination with IT teams and business users. Configure Coupa workflows, approval hierarchies, and budget controls to align with business needs. Perform testing, validation, and troubleshooting of new releases and upgrades. Act as a liaison between business users and Coupa Support , logging, tracking, and escalating tickets as required. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience 3+ years of experience in Coupa Procurement applications as a techno-functional consultant. Strong hands-on experience with Coupa API integrations, middleware tools (Mulesoft, Boomi, SnapLogic, etc.), and ERP connectivity . Expertise in Coupa Advanced Reporting, Insights, and BI tools . Knowledge of Coupa Data Model, Smart Forms, Approvals, and Configurable Fields . Strong SQL and data querying skills to extract, transform, and analyse procurement and financial data. Ability to debug Coupa API logs, troubleshoot issues , and coordinate with technical teams. Prior experience in P2P, S2P, and contract lifecycle management processes . Familiarity with Coupa Supplier Portal and Supplier Enablement workflows . Strong communication and stakeholder management skills to bridge the gap between technical teams and business users. Preferred Technical and Professional Experience Experience working with D365 F&O, SAP Ariba, or Oracle Cloud Procurement alongside Coupa. Knowledge of RPA (Robotic Process Automation) tools for process automation within Coupa. Experience in Coupa Risk Assess, Spend Guard, and Risk Assessments . Certification in Coupa Platform Administration or Technical Integration .

Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then theres a good chance you will love being a part of our Software Engineering Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience 6-9 years of experience in Java. Experience with Spring Boot, Hibernate, and RESTful API design. Working knowledge of relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB). Familiarity with version control systems such as Git. Strong experience with React and related libraries (e.g., Redux, React Router). Understanding of HTML5, CSS3, and JavaScript (ES6+). Experience with frontend build tools like Webpack, Babel, and npm/yarn. Knowledge of responsive web design and cross-browser compatibility issues. Tools & Technologies: Familiar with CI/CD pipelines, Docker, and containerized environments. Experience with unit testing frameworks (JUnit, Mockito for Java and Jest, React Testing Library for React). Knowledge of cloud platforms (AWS, Azure, or GCP) is a plus. Preferred Technical and Professional Experience Bachelors or masters degree in computer science, Engineering Experience with microservices architecture and design patterns. Familiarity with GraphQL or other API architectures. Knowledge of DevOps tools and practices (e.g., Jenkins, Kubernetes). Experience with React Native or mobile application development is a plus.

As a Cybersecurity Defense professional at Kyndryl, you will encompass cybersecurity, incident response, security operations, vulnerability management, and the world of cyber threat hunting and security intelligence analysis all to protect the very heartbeat of organizations their infrastructure. In this role, you won't just monitor; you'll actively engage in the relentless hunt for cyber adversaries. In a world where every click and keystroke could be a potential gateway for attackers, your role will be nothing short of critical as you seek out advanced threats, attackers, and Indicators of Compromise (IOCs). Your expertise in endpoint detection and response (EDR) will be the shield that safeguards individual workstations, laptops, servers, and other devices from cybercrime. Your responsibilities go beyond vigilance. When it comes to network security, you'll utilize Network Detection and Response (NDR) to monitor the ever-flowing currents of network traffic. The incident management process will be used as you respond and manage to cybersecurity incidents. Cybersecurity Defense is all about information. You'll gather, analyze, and interpret data applying your own and external threat intelligence to uncover potential security threats and risks. These insights and your ability to analyze complex attack scenarios will be the foundation of our security strategy helping Kyndryl stay one step ahead of security breaches. In Cybersecurity Defense at Kyndryl, youre not just protecting the present youre shaping the future of digital security. Join us on this cybersecurity venture where your expertise and creativity will have a lasting impact in the world of digital defense. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Skills and Experience 8+ years of experience in a technical role in the areas of Security Operations, Threat Intelligence, Cyber Incident Response, or Penetration Testing/Red Team. Advanced knowledge of operating system internals and security mechanisms. Experience analyzing attacker techniques that leverage email and cloud-service tactics. Skilled working with extremely large data sets, using tools and scripting languages such as: Excel, SQL, Python, Splunk, and PowerBI. Preferred Skills and Experience Knowledge of operating system internals, OS security mitigations & understanding of Security challenges in Windows, Linux, Mac, Android & iOS platforms Knowledge of kill-chain model, ATT&CK framework, and modern penetration testing techniques Excellent cross-group and interpersonal skills, with the ability to articulate business need for detection improvements Knowledge of major cloud and productivity platforms as well as identity systems and related security concerns Experienced with curation of Threat Intelligence Experienced with direct customer communication in a service delivery role Ability to use data to 'tell a story' Experience with reverse engineering, digital forensics (DFIR) or incident response, or machine learning models Experience with system administration in a large enterprise environment including Windows and Linux servers and workstations, network administration, cloud administration Experience with offensive security including tools such as Metasploit, exploit development, Open Source Intelligence Gathering (OSINT), and designing ways to breach enterprise networks Additional advanced technical degrees or cyber security certifications such as CISSP, OSCP, CEH, or GIAC certifications

The Role Are you an experienced Software Architect looking for an exciting opportunity to shape the future of software development? Look no further than Kyndryl, where you'll have the chance to make a meaningful impact as you lead the design and development of cutting-edge software applications. As a Software Engineering Architect at Kyndryl, you will be responsible for leading the charge in creating technical blueprints, defining product/solution architecture, and developing the technical specifications for our projects. You'll be a key player in integrating the features of our software applications into a cohesive and functioning system. Responsibilities The chosen candidate will play the following roles and take on the below responsibilities . As Lead Integration Architect for project delivery - Engage with clients to design applications based on business requirementscovering Applications, Data, Cloud Technology & Application Authentication & Authorization. Performing quality review of project deliverables. Lead work sessions and client discussion. Collaborate with enterprise architecture, information security, application & infrastructure teams to produce an optimal, high level, conceptual, and cost-effective application designs by using microservices patterns and best practices Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience Required Technical and Professional Experience Overall 10+ years of relevant IT experience, with minimum 8 years of experienceinarea of design, deployment and maintenance of middleware solutions in application development and modernization programs. MQ, WebSphere, MuleSoft, IBM Integration Bus Experience in deployment of applications to various integration components Must have exp in DevOps framework. Web Application Server - Tomcat, Jboss , Open Liberty, Apache Kafka, Apache Tomcat, Nginx, EAP, Jetty, Oracle WebLogic, NodeJS, RabbitMQ, Apache Kafka, JIRA, Terraform, Ansible, Jenkins, GIT, NEXUS, Preferred Technical and Professional Experience Bachelor's degree in Computer Science, related technical field, or equivalent practical experience Experience with one or more automation tools like Ansible, Puppet, Chef, Terraform Experience with containerization packaging, tooling, and DevOps methodologiesExperience in management and orchestration for distributed federated edge K8S clusters like Helm Understanding of computer networking and protocols

The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then theres a good chance you will love being a part of our Software Engineering Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. We are seeking a highly skilled and experienced Senior Functional Consultant with expertise in MS Dynamics 365 CRM, Salesforce, Microsoft 365 and associated platforms to lead our team . The ideal candidate will leverage their deep functional knowledge of CRM: MS-Dynamics and other related systems to help clients optimize Sales, Marketing and Legal processes, ensure seamless system integration, and deliver impactful business results. Key Responsibilities include: Provide expert-level support and guidance on MS-Dynamics 365, Salesforce Microsoft 365, PowerApps, SharePoint Advanced, SiteCore ,. Analyse business requirements and translate them into effective MS-Dynamics 365, Salesforce Microsoft 365, PowerApps solutions. Configure and customize Maconomy modules to meet business needs. Conduct training sessions for end-users and provide ongoing support. Collaborate with cross-functional teams to ensure seamless integration of MS-Dynamics 365, Salesforce Microsoft 365, PowerApps solutions with other systems. Develop and maintain documentation for MS-Dynamics 365, Salesforce Microsoft 365, PowerApps processes and configurations. Troubleshoot and resolve issues related to MS-Dynamics 365, Salesforce Microsoft 365, PowerApps solutions modules. Perform Hands-on activities of tickets analysis, Identify, test & apply resolution in MS-Dynamics 365, Salesforce Microsoft 365, PowerApps solutions Who You Are Job Qualifications Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience Bachelors degree in information technology, Sales/Marketing Legal or a related field. 8+ years of experience as a MS-Dynamics/Salesforce Sr Functional Consultant. MS-Dynamics 365,Salesforce, Microsoft 365, Sitecore, PowerApps, Power Automate/PowerApp Certifications Salesforce : Sales Cloud, Service Cloud, Apex, Aura, LWC, Lightning UI, Lightning development framework, Salesforce APIs, SFDX and Salesforce Package Management, Salesforce Security model Strong understanding of MS-Dynamics, Salesforce Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work collaboratively with cross-functional teams and client. Experience with business process configuration, requirements gathering, fit-gap analysis, testing and validation, end-user training, and troubleshooting and support. Preferred Technical and Professional Experience Knowledge of industry best practices for CRM MS-Dynamics, Salesforce implementations. Good understanding of complimentary CRM tools and platforms like Power Automate, PowerApps, Advanced Sharepoint, Agile environment, Experience with CI/CD tools (Maven, Bitbucket, Sonar, Jenkins) Ability to manage multiple projects and priorities simultaneously. Strong analytical and critical thinking skills.

The Role As a System Administrator at Kyndryl, youll solve complex problems and identify potential future issues across the spectrum of platforms and services. Youll be at the forefront of new technology and modernization, working with some of our biggest clients which means some of the biggest in the world. Theres never a typical day as a System Administrator at Kyndryl, because no two projects are alike. Youll be managing systems data for clients and providing day-to-day solutions and security compliance. Youll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Youll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But youll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Key Responsibilities: Monitor and manage backup and recovery operations using Dell EMC Networker, IBM TSM, and HP Data Protector. Troubleshoot backup and recovery issues, escalating complex problems to L3 support. Perform restores and recoveries as needed. Collaborate with IT teams to ensure backup and recovery requirements are met. Develop and maintain documentation for backup and recovery procedures Manage Networker servers, clients, and devices. Implement and manage TSM policies, schedules, and retention rules. Manage HP Data Protector servers, clients, and storage devices. Monitor and troubleshoot HP Data Protector backup and recovery jobs. Implement and manage HP Data Protector policies, schedules, and retention rules. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience 5+ years of experience in backup and recovery administration. Experience with Dell EMC Networker, IBM TSM, and HP Data Protector. Strong knowledge of backup and recovery concepts and best practices. Monitor and troubleshoot Networker backup and recovery jobs. Implement and manage Networker policies, schedules, and retention rules. Manage TSM servers, clients, and storage devices. Monitor and troubleshoot TSM backup and recovery job Mandatory Certification - Dell EMC Networker, IBM TSM, or HP Data Protector. Preferred Technical and Professional Experience. Bachelor's degree in computer science, Information Technology, or related field. Analytical and problem-solving skills. Excellent communication skills.

The Role As a System Administrator at Kyndryl, youll solve complex problems and identify potential future issues across the spectrum of platforms and services. Youll be at the forefront of new technology and modernization, working with some of our biggest clients which means some of the biggest in the world.Theres never a typical day as a System Administrator at Kyndryl, because no two projects are alike. Youll be managing systems data for clients and providing day-to-day solutions and security compliance. Youll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Youll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But youll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.Your future at KyndrylEvery position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you wont find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise 5+ Years of Experience with solaris Administration Solaris 1011 System Administration, Solaris kernel upgradation. System Firmware upgrades. Adding Disks to LDOMs. Configuring root disk in SVM. Creating, Installing, Migrating the zones. Connecting storage (lofs,ufs,zfs file systems) to zones. Managing packages & patches with in zones. Configuring persistent resources pools & resources management with zones. Renaming, Moving & cloning zones. Migrating Physical system in to zones. Adding exclusive, shared ips, to zones. Configuring the Control & Guest domains(LDOMs). Re-configuring Guest domain resources (CPUs,Memory). Split the PCI Configuration to create I/O Domains. Assigning Storage (Disks, Files and zfs volumes as virtual disks) to LDOMs. Configuring Probe-based IPMP. Adding CPUs,pools,Memory,swap to zones. Adding/plumbing virtual ips to servers/zones. Encapsulating the root disk in veritas volume manager. Adding users to cluster to give access. Adding 3rd party packages to the server. Renaming the server/zone. Updating projects for user profiles/update profile variable values etc. Configuring the printers. VERITAS changes like root mirroring, increasing and decreasing the VXFS File Systems with vxresize, upgrading VERITAS version, deporting and importing disk groups. Preferred Technical and Professional Experience Automation experience, especially IaaS (infrastructure as a code) Vulnerability management Microsoft Active Directory and federation services

The Role As a Systems Programmer at Kyndryl, you'll have the opportunity to shape the very foundation of the technology that drives our world. Your work will involve developing, testing, and maintaining the software that controls a computer's operating system, hardware, and other systems software. You'll be a master troubleshooter and problem-solver, with the skills to fix even the most complex issues that arise. Not only will you be responsible for ensuring the security of our computer systems, but you'll also work closely with other IT professionals to design and implement cutting-edge technology that keeps Kyndryl ahead of the curve. In this role, you'll provide the underlying Mainframe operating system platform programming and DBDC subsystem programming support that forms the backbone of our applications. You'll guide functional objectives on technologies and make use of your expert knowledge to drive solutions to complex problems. As a leader in this field, you'll also be expected to conduct RCA discussions for the products you work on and provide ongoing technical and operational guidance to lead professional work teams. You may even manage departments on a national or international level, defining objectives and managing resources to ensure the success of your projects. Your expertise will be crucial in influencing people outside of your department or function, and you'll have the opportunity to directly shape the technology landscape of the world we live in. If you're looking for an exciting and challenging role in the fast-paced world of systems programming, Kyndryl is the place for you! Key Responsibilities: Provide technical support and guidance to developers working with IMS databases. Work closely with application development, infrastructure, and operations teams. Ensure IMS systems are synchronized with DR environments. Implement user access control, authentication, and authorization for IMS databases. Monitor IMS database and transaction performance, identifying and resolving bottlenecks. Perform database reorganization, restructuring, and tuning to ensure optimal performance. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Skills and Experience 9+ Years of Experience in Mainframe IMS System Programming. Experience with IMS system software and related program products software. installation, migrations, customization and maintenance. Must have experience with SMP/E maintenance utility, DBMS security interfaces, familiar with DBMS connection interfaces to other subsystems (DB2/CICS/etc) and network VTAM/IP functionality. Experience in IMS backup and recovery scenarios - traditional image copy, FLASH, mirroring etc., methodology. Plan and perform Health Checks and Analysis Very good knowledge of IMS database organization Performance analysis & tuning for DBMS subsystems IMS Monitoring Tool- Proficient- Required Monitoring tool Proficient in JCL, TSO/SDSF/JES2/SYSVIEW/SMP/E Ability to debug & diagnose DBMS system and utility software Requires IMS Sysplex experience & data sharing expertise Various types of IMS restarts (COLD/WARM/ERE). Knowledge about IMS SYSGEN process - Defining/Adding Transactions and Programs to the IMS system. Preferred Skills and Experience Bachelors degree in computer science or a related field. Experience with IMS system software and related program products software. installation, migrations, customization and maintenance. Sound knowledge about IMS Logging - OLDS; SLDS; WADS;RLDS Knowledge of IMS Database Recovery Control (DBRC) concepts and RECON datasets Experience in problem debugging and Vendor specific PMR ticketing procedure.

The Role Within our Database Administration team at Kyndryl, you'll be a master of managing and administering the backbone of our technological infrastructure. You'll be the architect of the system, shaping the base definition, structure, and documentation to ensure the long-term success of our business operations. Your expertise will be crucial in configuring, installing and maintaining database management systems, ensuring that our systems are always running at peak performance. You'll also be responsible for managing user access, implementing the highest standards of security to protect our valuable data from unauthorized access. In addition, you'll be a disaster recovery guru, developing strong backup and recovery plans to ensure that our system is always protected in the event of a failure. Your technical acumen will be put to use, as you support end users and application developers in solving complex problems related to our database systems. As a key player on the team, you'll implement policies and procedures to safeguard our data from external threats. You will also conduct capacity planning and growth projections based on usage, ensuring that our system is always scalable to meet our business needs. You'll be a strategic partner, working closely with various teams to coordinate systematic database project plans that align with our organizational goals. Your contributions will not go unnoticed - you'll have the opportunity to propose and implement enhancements that will improve the performance and reliability of the system, enabling us to deliver world-class services to our customers. Key Responsibilities: Resolve performance bottlenecks and recommend improvements. Regularly apply DB2 patches and updates to ensure the database is running the latest stable version. Test patches and updates in staging environments before production deployment. Test and maintain backup and recovery strategies to ensure quick recovery in case of failures. Plan and manage data migration tasks, such as moving data between different DB2 instances, from other databases to DB2, or between different environments (test to production). Assess and plan for database growth, ensuring that the zLinux server and DB2 databases scale as needed. Monitor and manage disk space utilization and recommend upgrades or modifications. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise 8+ years of experience in zLinux DBA Role. Install and configure DB2 on zLinux systems, ensuring the database environment is properly set up. Configure and maintain zLinux servers for optimal performance with DB2. Manage database creation, schema setup, and ensure that DB2 is correctly configured for zLinux systems. Perform regular database backups and restore procedures to ensure data integrity and availability. Monitor and tune database performance, optimizing queries and indexes. Implement and manage user access control, roles, and privileges within DB2. Ensure compliance with security standards and policies specific to zLinux systems. Monitor system performance, including CPU, memory, disk, and I/O usage specific to DB2 on zLinux. Use DB2 performance tools to analyze and tune queries and database resources. Configure and maintain DB2 High Availability (HA) and disaster recovery (DR) solutions, such as DB2 HADR (High Availability Disaster Recovery). Troubleshoot DB2 performance issues, query problems, and zLinux-specific issues that may affect DB2 performance. Preferred Technical and Professional Experience Resolve database outages, performance issues, and system alerts promptly. Maintain thorough documentation for all DB2 configurations, processes, and procedures. Document troubleshooting steps and best practices for resolving common issues. Work closely with system administrators, application developers, and network teams to ensure DB2 integrates well with other infrastructure and software components. Ensure that DB2 is configured to meet regulatory and organizational compliance requirements. Support auditing processes by providing necessary database logs and audit trails.

The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally figuring it out. This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isnt specific to any one platform, so youll need a good feel for all of them. And because of this, youll experience variety and growth at Kyndryl that you wont find anywhere else. Youll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. Thats the kind of impact you can have! This is a project-based role where youll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, youll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that wont be an issue. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience Knowledge & Skills Required: 8 to 10 years of experience in Networking Hands-on experience in Data Center, WAN and LAN/Wi-Fi Design and build Hands-on experience in any Public Cloud Infrastructure (AWS, Azure, GCP, IBM) Hands-on experience in Network Virtualization Platforms like Cisco ACI and NSX-T Experience in creating LLD for network solutions for Cloud Networking, Data Center Networking. In depth knowledge in Load balancing techniques of F5 Competency in Security including Firewalling, VPN, Micro segmentation, IPS/IDS Hands on experience one of firewall Palo Alto, Fortigate, Juniper or Checkpoint Comprehensive knowledge on IP routing protocols including BGP, OSPF Experience with Network Automation and Scripting Language like terraform, Ansible and Python Self-motivated and Pro-active in troubleshooting and identifying the issues Network Monitoring skills Thousand eyes, Solar Winds, Splunk Relevant Degree or Experience Desired Certification Networking Certification CCIE, CCNP or equivalent Firewall Certification Palo Alto, Fortigate or Juniper Load Balancer certification F5 Associate Level Cloud certification AWS/ Azure/GCP

The Role A Japanese Language Expert combines the know-how of tech support with problem solving and customer service, so bring your people skills and well teach you the rest. Its a fun and fast-paced role where youll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, youll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care. You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, youll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors. You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. Its fun, challenging, and fast-paced you definitely wont be bored! Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Skills and Experience Fluency in both Japanese and English, with advanced proficiency in business and technical contexts. JLPT N1 or N2 certification, demonstrating professional-level Japanese language proficiency. At least 6-7 years of experience in the role of Japanese language interpreter and translator. Proven experience in providing real-time, consecutive interpretation during meetings, presentations, and negotiations with Japanese clients. Ability to handle complex, technical conversations and translate technical terminology in a clear and concise manner. Experienced in handling client communication and negotiations. Excellent in Japanese skills both translation and interpretation Proven hands-on experience in SCRUM or Project Management. Excellent problem-solving and analytical skills Customer support knowledge. Active listener with flexibility to modify approach and adapt to customer needs Preferred Skills and Experience Knowledge of IT terminology, concepts, and business processes to ensure accurate interpretation and translation in a technology-focused environment. Certifications in Japanese language proficiency JLPT N2 or above Excellent communication and interpersonal skills, with the ability to explain technical information to non-technical individuals Experience in working with Japanese clients or in a multicultural team is preferred. Knowledge of Mainframe domain. Ability to work independently and manage multiple tasks and deadlines. Experience modifying approaches and adapting to customer needs

The Role As a Mainframe Storage System Administrator at Kyndryl, youll solve complex problems and identify potential future issues across the spectrum of platforms and services. Youll be at the forefront of new technology and modernization, working with some of our biggest clients which means some of the biggest in the world. Theres never a typical day as a System Administrator at Kyndryl, because no two projects are alike. Youll be managing systems data for clients and providing day-to-day solutions and security compliance. Youll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise 7 + Years of Experience in Mainframe Storage Administration. Experience with DASD and tape data storage solutions (Experience on DASD/Tape Configuration and Migration) for mainframes. Candidate should possess working knowledge of Z/OS Operating System, z/OS(MVS) fundamentals, Storage fundamentals and Storage Devices. Candidate will be expected to have good knowledge in the following areas: TSO, ISPF, JCL, VSAM, ISMF, JES2, Catalogs, Datasets (PS/PDS/PDSE/GDG), REXX, SAS, SDSF and Spool. Candidate will be expected to have good knowledge & Experience in the following (: MF - Tape & DASD Management) areas: DFSMS, DFSMSHSM, DFSMSDSS, DFSMSDFP, DFSMSRMM, ICF Catalog, VSAM, IDCAMs, CA products (CA Disk, CA allocate and CA-1), FDR products, Omegamon XE or related Storage monitoring tools, ICKDSF, Space abends and SMF/Dcollect/BVIR reports. Preferred Technical and Professional Experience Bachelors degree in computer science or a related field. Provides technical support activities for a production mainframe environment of multiple LPARs, CECs, DASD and VTS controllers. Experience in Storage box data migration (DASD to DASD and Tape to tape) and Storage replication. Candidates have to work in customer work hours- US, Europe and Asia Pacific (weekends and holidays as on call staff).

The Role As a Systems Programmer at Kyndryl, you'll have the opportunity to shape the very foundation of the technology that drives our world. Your work will involve developing, testing, and maintaining the software that controls a computer's operating system, hardware, and other systems software. You'll be a master troubleshooter and problem-solver, with the skills to fix even the most complex issues that arise. Not only will you be responsible for ensuring the security of our computer systems, but you'll also work closely with other IT professionals to design and implement cutting-edge technology that keeps Kyndryl ahead of the curve. In this role, you'll provide the underlying Mainframe operating system platform programming and DBDC subsystem programming support that forms the backbone of our applications. You'll guide functional objectives on technologies and make use of your expert knowledge to drive solutions to complex problems. As a leader in this field, you'll also be expected to conduct RCA discussions for the products you work on and provide ongoing technical and operational guidance to lead professional work teams. You may even manage departments on a national or international level, defining objectives and managing resources to ensure the success of your projects. Your expertise will be crucial in influencing people outside of your department or function, and you'll have the opportunity to directly shape the technology landscape of the world we live in. If you're looking for an exciting and challenging role in the fast-paced world of systems programming, Kyndryl is the place for you! Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise Minimum 7+ years of experience in z/OS System Administration environment with work management, user management, journal management and performance management Act as support and domain expert for z/OS operating system and system components; provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software Primary support for assigned ISV products along with diagnose z/OS platform system and product issues and follow up with root cause analysis Analyse performance issues while providing technical consultation and inquiries from the other IT technical teams Support for new product installation and evaluation as needed Participate in Disaster Recovery planning and tests as scheduled Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems Lead daily Operations meetings provided there are no P1 incidents running Aid with identifying problem management trends Validated knowledge in the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products Proven experience in providing support for ISV products. Ability to Recognize complex problems related to functional objectives. Analyze situations and implement solutions, or develop new system elements, procedures or processes and demonstrated ability on BRMS, Tape management, ATL/VTL for Tape Libraries Can act as the technical lead on internal team projects or participate on project teams that impact the z/OS platform Preferred Technical and Professional Experience Bachelors degree in computer science or a related field. SME for MF ZOS system programming problem determination. Technical guidance to the team. Evaluate and recommend changes to current and future system software requirements to meet the organization's needs. Excellent troubleshooting and customer service skills. Troubleshoot Infrastructure and Application issues related to ZOS.

The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. Key Responsibilities: Ticket Management : Working on escalated tickets. Call Resolution : Coordinate with appropriate teams for call resolution for high severity or escalated calls. OS/Hardware Recovery : Recovery of OS/Hardware to a consistent state. Customer Liaison : Liaison with customers for complex technical issues and capacity planning. Patching and Reporting : Maintenance and upgrade of patching applications and reporting systems. Vendor Coordination : 3rd party vendor coordination and handling escalation. Meeting Participation : Attend and actively participate in management meetings, client meetings, and workshops. Task Delegation : Delegate tasks to subordinate teams and follow up to ensure completion. Incident Review : Review of historic incidents to discover regularly repeating incidents. Problem Record Creation : Problem record creation for RCA analysis of Severity 1 incidents. Vendor Escalation : Hardware and software vendor escalation for problem record resolution. RCA Documentation : Responsible for reviewing and updating RCA documents for Severity 1 & Severity 2 calls. Progress Monitoring : Problem escalation and progress monitoring. Proactive Management : Proactive problem management. Historic Incident Handling : Handling of problems related to historic incidents. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of and taking action on the problem. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise Over 10 years of hands-on experience in troubleshooting on the Windows Server platform. Expertise in managing and troubleshooting Active Directory. Proficient in DNS services management and troubleshooting. Skilled in DHCP configuration and troubleshooting. Experienced in handling FTP services. Microsoft Certified Professional. Lifecycle Management : Understand the lifecycle of infrastructure projects (Design, Implement, Transition, and Operation). Windows Architecture : In-depth understanding and troubleshooting experience with Windows architecture. On-Call Support : Available 24/7 for on-call support. Infrastructure Setup : Setup and maintenance of Windows 2012, Windows 2016 Servers, Windows Server 2019 Domain Controllers, DNS Servers, DHCP Servers, File Server, and DFS. Cluster Management : Install, configure, and manage multi-node clusters for applications, MS SQL, and Exchange. Troubleshooting : Hands-on experience in troubleshooting multi-node clusters with MSSQL across multiple sites. Cloud Experience : Experience in Azure/ADFS and Azure cloud IaaS, PaaS. Best Practices : Implementing best practices. Security Management : Taking ownership of virus outbreaks and security incidents management. Technical Leadership : Provide technical leadership and internal training to subordinate teams. Documentation : Documentation of best practices. Review of KEDB and SOP. Problem Management : Problem management and RCA. Identifying problem areas, trending, and recommendations. Trend Analysis : Trend analysis of issues and corrective actions. Capacity Planning : Forecasting and recommendations for capacity like disk, memory, CPU, etc. Preferred Technical and Professional Experience Extensive knowledge of VMware Infrastructure. VMware Certified Professional. Azure Certified Professional.

The Role As a Systems Programmer at Kyndryl, you'll have the opportunity to shape the very foundation of the technology that drives our world. Your work will involve developing, testing, and maintaining the software that controls a computer's operating system, hardware, and other systems software. You'll be a master troubleshooter and problem-solver, with the skills to fix even the most complex issues that arise. Not only will you be responsible for ensuring the security of our computer systems, but you'll also work closely with other IT professionals to design and implement cutting-edge technology that keeps Kyndryl ahead of the curve. In this role, you'll provide the underlying Mainframe operating system platform programming and DBDC subsystem programming support that forms the backbone of our applications. You'll guide functional objectives on technologies and make use of your expert knowledge to drive solutions to complex problems. As a leader in this field, you'll also be expected to conduct RCA discussions for the products you work on and provide ongoing technical and operational guidance to lead professional work teams. You may even manage departments on a national or international level, defining objectives and managing resources to ensure the success of your projects. Your expertise will be crucial in influencing people outside of your department or function, and you'll have the opportunity to directly shape the technology landscape of the world we live in. If you're looking for an exciting and challenging role in the fast-paced world of systems programming, Kyndryl is the place for you! Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Skills and Experience 6+ Years of Mainframe MQ System Programmer Expertise in MQ for z/OS installation and upgrades (ShopzSeries, SMP/E). Strong troubleshooting skills using MQ command line and monitoring tools. Experience with MQ Explorer, Tivoli, Omegamon, SYSVIEW, BMC MainView, MQATTACH, ICC. Knowledge of security configurations, workload management, and automation scripting. Install, configure, and maintain WMQ and associated system software. Monitor system performance & availability, implementing necessary tuning. Perform system backups, recovery, and troubleshooting for MQ issues. Develop automation scripts for monitoring, alerting, and issue resolution. Ensure security compliance and implement security best practices for MQ. Design clustering and workload balancing for high availability. Support on-call rotations for extended-hour coverage. Preferred Skills and Experience Bachelors degree in computer science or a related field. MQ upgrade from one version to another version in z/os. Administration of various MQ objects in Mainframe MQ.

The Role Infrastructure Architects are the key link between Kyndryl and our clients. Youre in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. Youll be there from the start of a project understanding whats needed and figuring out the best technical solution. And youll be there at the finish, delivering the right product on time and within budget. As an Infrastructure Architect, youll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, youre the subject matter expert consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, youre the tech leader for implementation. At Kyndryl we support all major cloud platforms, so youll get the chance to use everything you know and then some. Youll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. Youll learn a lot here, and if you want to work toward certifications there are plenty of opportunities. The rewards for all this are many. Youll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients. Key Responsibilities: Manage persistent storage, networking, and OpenShift Service Mesh. Automate deployments using Helm charts, Ansible, and CI/CD pipelines. Monitor and optimize OpenShift cluster performance, scaling, and resource allocation. Enforce best practices for WebSphere and OpenShift security hardening. Perform vulnerability assessments, patch management, and compliance audits for middleware technologies Integrate middleware logging and monitoring with Splunk, ELK, and Grafana dashboards. Diagnose and resolve middleware performance issues, application failures, and system crashes. Troubleshoot OpenShift cluster issues, pod failures, and networking problems. Analyze logs from WebSphere, IHS, and MQ to identify root causes and implement fixes. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience 10+ Years Experience zLinux Middleware Administrator. Install, configure, and manage OpenShift, WebSphere Application Server (WAS), IBM HTTP Server (IHS), and IBM MQ on IBM Z/Linux. Deploy and manage containerized applications using Kubernetes and OpenShift operators. Configure and maintain high availability (HA), clustering, and load balancing for all middleware components. Tune JVM settings, heap size, garbage collection, and thread pools for WebSphere applications. Optimize IBM MQ message flow, queue depth, and performance. Configure caching, compression, and load balancing in IHS for improved web performance. Use Splunk, ELK, Prometheus, Grafana, or IBM Tivoli Monitoring (ITM) for real-time system and application monitoring. Implement SSL/TLS encryption, LDAP authentication, OAuth, and RBAC policies across middleware components. Secure IBM MQ with SSL encryption, authentication, and message signing. Set up WebSphere Network Deployment (ND) clusters for high availability. Configure multi-instanProblem Managementce queue managers and failover strategies for IBM MQ. Preferred Technical and Professional Experience Implement OpenShift scaling policies for auto-scaling and redundancy. Ensure backup and recovery strategies using IBM Spectrum Protect (TSM). Develop Ansible playbooks, Python scripts, and shell scripts to automate administration tasks. Build and maintain CI/CD pipelines for WebSphere, OpenShift, and IBM MQ. Provide 24/7 on-call support for production environments (if required). Work closely with application developers, DevOps teams, network engineers, and security teams.

The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally figuring it out. This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isnt specific to any one platform, so youll need a good feel for all of them. And because of this, youll experience variety and growth at Kyndryl that you wont find anywhere else. Youll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. Thats the kind of impact you can have! This is a project-based role where youll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, youll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that wont be an issue. Essential Roles & Responsibilities: Installation, configuration, upgrading, troubleshooting and system administration of WebSphere MQ and IIB on various platforms like Unix, AIX and Windows platforms. Having very good experience in Web Sphere MQ v7.0, v7.5, v8.0, v9.0 and IIB 9.0, v10.0 and configuring Queue managers. Troubleshooting and Managing IBM Web sphere MQ queues, channels, listeners, intercommunications (TCP/IP). Enabling Triggering on MQ queues based on the requirement of various interfaces. Installation and configuration IBM Web sphere MQ v8.0, v9.0 and IIB v10.0 on Linux and windows servers. Performed admin tasks using MQSC scripts and Monitoring the Queue managers. Configured and implemented Distributed Queuing on Client/Server architectures. Experienced in setting up MQ queue manager Cluster environment like Cluster Distribution and Workload Balance Management environments. Create and maintain good technical documentation. Knowledge on IBM integration bus to create the Integration nodes, Configuration Manager & Integration servers. Good Knowledge in MQ SI commands to Create, Start &Stop of the Broker Objects. Good knowledge on Upgradation & Migration process. Good knowledge on Bar file deployments through toolkit as well as command mode also. Configuring Integration nodes by setting up the database connections like, ODBC/JDBC connections. Experience in working with RDBMS like Oracle and SQL Server. Working knowledge with Incident tickets and Change requests on day-to-day basis. Guided the new team members on the project description. MQ Backup & Recovery process. to work in different shift timing to support customers. 24x7 Production control support and on-call support. Good attitude towards corporate environment. Good communication skills, Need to participate in client meetings. Handle regular day to day IT Infra operations. Working on Service Desk tickets. Coordinating with IT stake holders to fix the issues. Participate in internal/external audits to showcase the IT compliance status. Perform the IT related task and update the status higher management on regularly. Participating in Day/Weekly status review meetings Excellent oral and written communication skills Experience in tuning and configurations. Ability to obtain and maintain a Minimum Background Investigation (MBI) Domain with proven experience in Middleware Operations. Client Meetings, External Audit. Who You Are Preferred Professional and Technical Expertise: BE/ BTech/MCA/Diploma. 8+ years of professional experience in Enterprise Application Integration using IBM WebSphere MQ and IBM integration Bus.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Database Administration team at Kyndryl, you'll be a master of managing and administering the backbone of our technological infrastructure. You'll be the architect of the system, shaping the base definition, structure, and documentation to ensure the long-term success of our business operations. Your expertise will be crucial in configuring, installing and maintaining database management systems, ensuring that our systems are always running at peak performance. You'll also be responsible for managing user access, implementing the highest standards of security to protect our valuable data from unauthorized access. In addition, you'll be a disaster recovery guru, developing strong backup and recovery plans to ensure that our system is always protected in the event of a failure. Your technical acumen will be put to use, as you support end users and application developers in solving complex problems related to our database systems. As a key player on the team, you'll implement policies and procedures to safeguard our data from external threats. You will also conduct capacity planning and growth projections based on usage, ensuring that our system is always scalable to meet our business needs. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise Must have good knowledge on Oracle Architecture, conduct complex ORACLE database systems technical reviews to improve performance, resource utilization and integrity. Minimum of 5 to 7 years of relevant experience working in a 24/7 banking & finance Data Centre environment. Provide Oracle Technical support for the Project Investigate and resolve problems arising in all aspects of the ORACLE environment. Investigate, and provide solutions to, technical issues concerning the management and utilization of ORACLE software products. Liase and manage clients satisfaction on technical issues related to Oracle Database. Good understanding of Oracle administration 12C/19C in single instance RAC environment Managing & Trouble shooting issues in RAC/Single instance environment. Oracle Patching (PSU& CPU) in RAC/Single instance environment, Strong knowledge and experience on Database CloningData refresh from one environment to other. Preferred Technical and Professional Experience. Database and storage performance optimization. Change management and patching processes. Technology and software lifecycle guidance. Individual should be Graduate in IT background with a minimum of 5 + years of relevant experience working in a 24/7 environment.

The Role Have you been wanting to get into IT but dont have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then theres a good chance youll love being a Customer Service Representative at Kyndryl.Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, youll be the face and voice of Kyndryl, helping customers solve their problems every day. A Customer Service Representative combines the know-how of tech support with problem solving and customer service, so bring your people skills and well teach you the rest. Its a fun and fast-paced role where youll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, youll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care.You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, youll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors.You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. Its fun, challenging, and fast-paced you definitely wont be bored!Your future at Kyndryl This is a true start here, go anywhere opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Skills and Experience 0-1 year experience in customer service or technical support role. Flexible to work in Voice and Chat Process. Willing to work in Night Shifts Rotational Shifts. Willingness to Work from Office as per Hybrid Work Model. Windows 10 troubleshooting, excellent communication skills and also customer service skills. Preferred Skills and Experience Experience working with Windows, Mac, or Linux operating systems Troubleshooting and problem-solving expertise Support help desk experience Customer support experience Experience modifying approaches and adapting to customer needs