The Role Have you been wanting to get into IT but dont have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then theres a good chance youll love being a Customer Service Representative at Kyndryl. A Customer Service Representative combines the know-how of tech support with problem solving and customer service, so bring your people skills and well teach you the rest. Its a fun and fast-paced role where youll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, youll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care. You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, youll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and border less naturally inclusive in how you work with others. Required Skills and Experience 0-1 year experience in customer service or technical support role. Flexible to work in Voice and Chat Process. Willing to work in Night Shifts Rotational Shifts. Willingness to Work from Office as per Hybrid Work Model. Windows 10 troubleshooting, excellent communication skills and also customer service skills. Preferred Skills and Experience Experience working with Windows, Mac, or Linux operating systems Troubleshooting and problem-solving expertise Support help desk experience Customer support experience Experience modifying approaches and adapting to customer need

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then theres a good chance you will love being a part of our Software Engineering Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise Required 2-5 years Technical and Professional Experience. who will manage the application upgradation/migration project as well as BAU activities. Act as the day-to-day BAU activity interface into the Operational processes and is responsible for ensuring the execution of the process. Acting as a technical for EBPP (E-Bill Printing) application Ability to troubleshoot and resolve the application issues and provide the root cause analysis as required. Since EBPP (E-Bill Printing) critical for client, so any technical/functional issues need to be address and resolve at the earliest to avoid any major escalation. Preferred Technical and Professional Experience Graduate degree or equivalent qualification in Computer Science, Electronics & telecommunication. Well experienced in Bill on CD , Bill on SMS, Bill on WhatsApp Good knowledge of Billing domain/PLSQL/SQL/UNIX Proficient in Telecom domain knowledge Proficient in technical and communication skills. Proficient in using MS Office tools. Good understanding of infrastructure technologies

The Role As a Technical Lead - DataPower and API Connect? at Kyndryl are project-based subject matter experts in all thing's infrastructure good at providing analysis, documenting and diagramming work for hand-off, offering timely solutions, and generally figuring it out. This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isnt specific to any one platform, so youll need a good feel for all of them. And because of this, youll experience variety and growth at Kyndryl that you wont find anywhere else. Youll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. Thats the kind of impact you can have! This is a project-based role where youll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, youll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that wont be an issue. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience 8+ Years of Experience in IBM DataPower and API Connect Administration. Install, configure, and maintain IBM DataPower appliances and API Connect infrastructure in a clustered environment, ensuring high availability and load balancing for APIs. Extensive experience working with API Connect (v5 and v10) build & administration. Monitor system performance and troubleshoot issues related to DataPower, API Connect, API traffic, and overall system health. Manage and maintain SSL certificates, cryptographic objects, and security configurations on DataPower devices and API Connect gateway. Work closely with network and security teams to integrate DataPower appliances and API Connect into the existing infrastructure and enforce security best practices. Participate in on -call rotation to provide 24/7 support for critical production issues related to DataPower and API Connect. Preferred Technical and Professional Experience Bachelors degree in computer science, Information Technology or a related field. Proven experience as an IBM DataPower Administrator with expertise in managing and configuring DataPower appliances. Solid understanding of API concepts, protocols, and RESTful principles. Proficiency in scripting languages (e.g., Shell, Python) to automate tasks and implement monitoring solutions. Excellent troubleshooting and problem-solving skills, with the ability to analyze complex issues in a timely manner. Strong communication and collaboration skills to work effectively with cross- functional teams. IBM DataPower and API Connect certifications are a plus.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role At Kyndryl, our Security Consultants are game-changers, constantly pushing the boundaries of what's possible and transforming the way our customers do business. We're looking for a talented individual who thrives in a dynamic environment and is ready to take on the challenge of protecting organizations from threats both known and unknown – being the defender of tomorrow’s digital world. As a Security Consultant, you'll be the guardian of confidentiality, integrity, and availability, ensuring organizations are shielded from the ever-evolving threat landscape. Your expertise will be sought after as you assess, analyze, and implement effective security measures in customer environments, leaving no stone unturned when it comes to safeguarding their most sensitive data. Collaboration will be your forte, as you work closely with clients to understand their unique security requirements and assess their current security posture. Armed with this knowledge, you'll provide expert guidance and recommendations on the best security practices, risk management strategies, and robust security policies that will fortify their defenses. You won't stop at providing advice; you'll roll up your sleeves and get hands-on. Designing and implementing security controls, policies, and procedures will be your playground. You'll work alongside cross-functional teams to deploy state-of-the-art technologies, including firewalls, intrusion detection/prevention systems, access controls, and encryption technologies, ensuring a comprehensive security framework. The thrill of uncovering vulnerabilities and risks is what motivates you. Armed with your extensive knowledge, you'll conduct thorough security assessments, leaving no stone unturned in identifying potential security breaches. Your findings will serve as the foundation for meticulous security audits and reviews, ensuring adherence to policies and procedures. Your reports and findings will be the catalyst for management decisions and actions. In the fast-paced world of cybersecurity, staying ahead of the game is crucial. That's why you'll continuously immerse yourself in the latest security threats, technologies, and best practices. Your recommendations will drive enhancements to the organization's security posture, ensuring it remains at the cutting edge of defense. Your influence won't be limited to systems alone. You'll lend your expertise to the design and review of IT infrastructure, systems, and applications, ensuring they are secure by design from inception. Not only will you make an impact within our organization, but you'll also collaborate with customers and vendors on security assessments, audits, and due diligence activities. Your knowledge and experience will be instrumental in shaping secure collaborations and partnerships. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Your Future at Kyndryl As a Security Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Any Professional level active certification from OEM (F5, Citrix) Hands on experience Citrix Net scalar and F5 Devices Experience on F5 Products (LB and WAF) Good Knowledge and Hands on Static and Dynamic Routing protocol: (BGP, EIGRP, OSPF) and failover concepts. Knowledge and hands on LTM/GTM, GSLB, HA, Cloud XC concepts. Experience on ASM will be preferred. Knowledge of SSL offloading and understanding of OWASP waf. Work from client location in Airoli, Navi Mumbai. 24*7 shift operations Implementing change request w.r.t LB and WAF technology Configure and troubleshoot Load balancer and WAF devices Troubleshooting severity issues Attending client meeting of change discussions. Support in providing RCA. Understanding vulnerability assessment and security hardening process. Minimum 6-8years of experience. Attend and able to participate in architecture discussion. Implement and troubleshoot network and security protocols Understanding of ITIL concepts. Experience in ticket handling through service now. The Operations Engineer will offer Level 2 and Level 3 Support that includes operation and change management. Understanding and daily use of Microsoft Office 365 Suite and other productivity tools (e.g., Excel, Word, PowerPoint, SharePoint) to accomplish audit and compliance related tasks). Preferred Technical and Professional Experience Application Centric Infrastructure (ACI) deployment and data center experience Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

The Role Are you ready to lead and inspire a team of talented professionals towards delivering services that make a real impact? As a Services Delivery Team Lead at Kyndryl, youll have the opportunity to take the lead in guiding our squads towards delivering exceptional end-to-end services. As a facilitator of agile practices, you'll be instrumental in optimizing workflows, identifying bottlenecks, and eliminating obstacles to supercharge squad performance. Armed with your deep technical expertise, you'll champion high-quality deliverables throughout the technical services life-cycle, not only meeting but exceeding our customer business needs. Your role extends beyond technical expertise it's about understanding our customer industries and how they utilize our products to achieve their desired outcomes. You'll work in tandem with Delivery Managers to ensure that these customer service priorities are met. Youll steer your squads past technology and process roadblocks, leveraging Kyndryl Bridge's unique data insights to tailor improvements and enhance service stability. As the go-to technical resource, you'll take the lead in troubleshooting and resolving complex service-related issues while ensuring that squad workloads align with business priorities. Your ability to communicate effectively will be crucial as you engage with client stakeholders, maintain synchronization on project progress, and provide valuable feedback to help squad members grow. You'll represent the team at user group meetings, leadership gatherings, and client interactions, deftly navigating complex scenarios as they arise. You'll play a pivotal role in interdisciplinary service improvements projects, collaborating with other squads and creating agile teams to meet customer evolving needs. Setting and achieving challenging yet attainable team targets will be second nature to you, aligning with business metrics, performance standards, and SLAs while diligently managing individual and team performance. As a Services Delivery Team Lead, you'll have the opportunity to leverage cutting-edge data-driven insights and AI services, following best practices to tackle intricate data management challenges and deliver data modernization and platform management services. Ideally, you'll possess both a technical background and well-developed interpersonal skills bridging the gap between the technical and account leadership worlds and fostering a deep understanding of the team's technical resolutions. If you're ready to lead, innovate, and drive services delivery excellence that make a difference join us at Kyndryl and help deliver real-world impact through technology and collaboration. Responsibilities: Manage and maintain Active Directory (AD) environments. Azure Active Directory (AAD) environments. Administer and support Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business, end point security, Creating, modifying, and deleting user accounts, assigning licenses, and managing user permissions across Office 365 services Implement and maintain procedures, security policies, including password complexity, multi-factor authentication, and data encryption. Diagnosing and resolving problems related to user access, email delivery, file sharing, and application functionality Tracking the health, usage and performance of AD, Office 365 services, identifying and resolving issues proactively. MFA, EATP, endpoint detection and response (EDR), vulnerability management, and managed hunting. Troubleshoot and resolve issues related to AD, Office 365 services EPS, assist in the data migration to O365 services Perform audits/assessment & implement new features and updates, ensure the security and compliance in the environments. Collaborate with other IT professionals and departments to understand their needs and provide solutions. Train and support end-users on AD, MFA, EPS, Office 365 applications and features. Ensure data backup and recovery processes are in place for AD and Office 365 services. To Provideextend technical support for AD and Office 365-related projects and issues. Who You Are Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Skills and Experience 5-8 years of experience in managing Active Directory and Office 365 environments. Strong understanding of Active Directory and Office 365 architecture and services. Experience with Exchange Online, SharePoint Online, Teams, and OneDrive for Business. Proficiency in PowerShell scripting for AD and Office 365 administration. Excellent problem-solving and troubleshooting skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Experience with security and compliance in AD and Office 365. Strong communication and teamwork abilities Job Qualifications: Bachelors degree in computer science, Information Technology, or a related field Relevant O365 professional certifications or similar

The Role Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customers networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers including new wireless and 5G technologies not yet adopted by most companies. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise Any associate level active certification from OEM (cisco, fortigate, checkpoint) will be preferred. Hands on experience of FortiGate/Checkpoint/paloalto/cisco Nexus/Cisco ACI Experience on firewalls and Network Experience on Dynamic Routing protocol: (BGP, EIGRP, OSPF) Experience on Load Balancers (F5, Citrix) products will be preferred. Work from client location in Airoli, Navi Mumbai. 24*7 shift operations Plan and Implementing change request w.r.t network and security technology. Install and troubleshoot network/firewall device. 2-4 years of experience Implement and troubleshoot network and security protocols. Understanding of ITIL concepts. Experience in ticket handling through service now. Able to perform Network monitoring Able to perform ISP coordination and Escalations. Able to perform OEM coordination and Escalation. Preferred Technical and Professional Expertise CCNP Certification

The Role At Kyndryl, our Security Consultants are game-changers, constantly pushing the boundaries of what's possible and transforming the way our customers do business. We're looking for a talented individual who thrives in a dynamic environment and is ready to take on the challenge of protecting organizations from threats both known and unknown being the defender of tomorrows digital world. As a Security Consultant, you'll be the guardian of confidentiality, integrity, and availability, ensuring organizations are shielded from the ever-evolving threat landscape. Your expertise will be sought after as you assess, analyze, and implement effective security measures in customer environments, leaving no stone unturned when it comes to safeguarding their most sensitive data. Collaboration will be your forte, as you work closely with clients to understand their unique security requirements and assess their current security posture. Armed with this knowledge, you'll provide expert guidance and recommendations on the best security practices, risk management strategies, and robust security policies that will fortify their defenses. You won't stop at providing advice; you'll roll up your sleeves and get hands-on. Designing and implementing security controls, policies, and procedures will be your playground. You'll work alongside cross-functional teams to deploy state-of-the-art technologies, including firewalls, intrusion detection/prevention systems, access controls, and encryption technologies, ensuring a comprehensive security framework. The thrill of uncovering vulnerabilities and risks is what motivates you. Armed with your extensive knowledge, you'll conduct thorough security assessments, leaving no stone unturned in identifying potential security breaches. Your findings will serve as the foundation for meticulous security audits and reviews, ensuring adherence to policies and procedures. Your reports and findings will be the catalyst for management decisions and actions. In the fast-paced world of cybersecurity, staying ahead of the game is crucial. That's why you'll continuously immerse yourself in the latest security threats, technologies, and best practices. Your recommendations will drive enhancements to the organization's security posture, ensuring it remains at the cutting edge of defense. Your influence won't be limited to systems alone. You'll lend your expertise to the design and review of IT infrastructure, systems, and applications, ensuring they are secure by design from inception. Not only will you make an impact within our organization, but you'll also collaborate with customers and vendors on security assessments, audits, and due diligence activities. Your knowledge and experience will be instrumental in shaping secure collaborations and partnerships. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions so, if youre a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Your Future at Kyndryl As a Security Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience Any Professional level active certification from OEM (F5, Citrix) Hands on experience Citrix Net scalar and F5 Devices Experience on F5 Products (LB and WAF) Good Knowledge and Hands on Static and Dynamic Routing protocol: (BGP, EIGRP, OSPF) and failover concepts. Knowledge and hands on LTM/GTM, GSLB, HA, Cloud XC concepts. Experience on ASM will be preferred. Knowledge of SSL offloading and understanding of OWASP waf. Work from client location in Airoli, Navi Mumbai. 24*7 shift operations Implementing change request w.r.t LB and WAF technology Configure and troubleshoot Load balancer and WAF devices Troubleshooting severity issues Attending client meeting of change discussions. Support in providing RCA. Understanding vulnerability assessment and security hardening process. Minimum 6-8years of experience. Attend and able to participate in architecture discussion. Implement and troubleshoot network and security protocols Understanding of ITIL concepts. Experience in ticket handling through service now. The Operations Engineer will offer Level 2 and Level 3 Support that includes operation and change management. Understanding and daily use of Microsoft Office 365 Suite and other productivity tools (e.g., Excel, Word, PowerPoint, SharePoint) to accomplish audit and compliance related tasks). Preferred Technical and Professional Experience Application Centric Infrastructure (ACI) deployment and data center experience

The Role Join Kyndryl as a TSM and take your career to new heights. We are seeking an exceptional individual who thrives in a fast-paced, high-stakes environment, where every deal is an opportunity to make a significant impact. You will be responsible for the development of complex integrated solutions for all Kyndryl offerings, including for Kyndryl Infrastructure, Public and Private Cloud, Applications, Data & AI, Project, and Consulting services and value directly to customers. You will develop and manage technology-led relationships with solution decision makers in the Infrastructure and Customer Line of Business organizations. Understanding Customer requirements and translating it into Custom solutions Kyndryl offering as per the requirements and gaining customer acceptance of the proposed solution. Owns the end-to-end solution to the customer, RISK identification/mitigation, Cost, Profit, and deliverability of the overall solution for our most complex engagements. You will size and estimate the efforts and commercials for opportunities. You will ensure all Internal Approvals as per Domestic Delivery guidance are obtained in timely manner before contracting. You will be in customer facing role in which 50 to 70% of the time is spent in face-to-face discussions with customers and typically working on 3-4 engagements at a time. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you wont find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Skills and Experience Strong techno-commercial ability, including concept evangelizing ability, demonstrated over 15 years of experience. Strong market connects, CXO connects and experience as a Senior Individual Contributor role. Ability to influence and create large deals. Deep understanding of IT Technology Business Trends, including Infrastructure, Public and Private Cloud offering, Applications Platforms, Public Hybrid cloud, Automation, and the ability to align them with Kyndryl offerings. Keen ability to work internally with the Kyndryl ecosystem and externally with client ecosystem to create and close large deals, > 10 Mn $ TCV. Exceptional communication abilities to be able to articulate solutions and differentiation. Focused on Customer acquisition, supporting senior sales executives, responsible for the end-to-end sales cycle from identification and qualification through contract negotiation and signing. Understand customers business imperatives, articulate Kyndryl's relevance to these imperatives, and leverage consultative selling to establish Kyndryl as a key participant in customer's business ecosystem. Build and maintain long-term sustainable customer relationships with CxOs of assigned strategic new logos. Preferred Skills and Experience B.E B.Tech MCA MBA from a premier institute

Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally figuring it out. This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isnt specific to any one platform, so youll need a good feel for all of them. And because of this, youll experience variety and growth at Kyndryl that you wont find anywhere else. Youll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. Thats the kind of impact you can have! Deploy, configure, and optimize VMware vSphere, vSAN, NSX, and VMware Cloud environments. Manage and troubleshoot VMware ESXi hosts, vCenter, and virtual machines (VMs) . Implement high availability (HA), failover, and disaster recovery (DR) strategies. Ensure compliance with security policies and best practices for VMware environments. Automate VMware infrastructure using VMware Aria Suite (formerly vRealize) . Develop workflows, blueprints, and policies using VMware Aria Automation and Orchestrator . Utilize Terraform, Ansible, and PowerCLI for Infrastructure as Code (IaC) . Enhance self-service automation capabilities for infrastructure provisioning. Develop automation scripts using Java, JavaScript, PowerShell, and Python . Customize Aria Automation workflows with Java scripting. Integrate APIs and SDKs for VMware automation and cloud services. Implement CI/CD pipelines using Git, Jenkins, Azure DevOps (ADO), and GitHub Actions . Deploy and manage containerized workloads (Docker, Kubernetes Tanzu, AKS, EKS). Monitor and optimize infrastructure performance using Prometheus, Grafana, and Splunk . Ensure IAM, RBAC, and security hardening across VMware environments. Implement network segmentation, firewall rules, and data protection policies . Conduct regular patching and vulnerability assessments to maintain security compliance. Maintain detailed architecture diagrams, runbooks, and automation scripts . Document best practices and troubleshooting guides . Conduct training sessions on VMware automation and DevOps practices. This is a project-based role where youll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, youll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that wont be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and youll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others Required Technical and Professional Experience 7+ Years in VMware technologies: vSphere, vCenter, ESXi, vSAN, NSX, and VMware Cloud. Hands-on experience with VMware Aria Suite (vRealize): Aria Automation, Aria Operations, and Aria Orchestrator. Proficiency in scripting and automation using Java, JavaScript, PowerShell, and Python. Experience with Infrastructure as Code (IaC) using Terraform, Ansible, and PowerCLI. Strong understanding of CI/CD pipelines using Jenkins, Git, Azure DevOps (ADO), and GitHub Actions. Hands-on experience with containerized workloads using Docker and Kubernetes (Tanzu, AKS, EKS). In-depth knowledge of security best practices, IAM, RBAC, SSL/TLS, and vulnerability management. Experience with monitoring and logging tools: VMware Aria Operations, Splunk, ELK Stack, Prometheus, Grafana. Excellent troubleshooting and problem-solving skills in a complex VMware and DevOps environment. Preferred Technical and Professional Experience Experience with network automation and VMware NSX policies. Knowledge of multi-cloud management (AWS, Azure, or Google Cloud). Familiarity with GitOps principles for Kubernetes and VMware automation. Exposure to AI/ML-driven automation in cloud environments. Strong Agile and DevOps mindset, with experience working in Scrum teams. VMware Certified Professional (VCP) vSphere, NSX, or Cloud Management & Automation. HashiCorp Certified: Terraform Associate. Certified Kubernetes Administrator (CKA). Strong technical documentation and problem-solving skills. Ability to communicate complex technical concepts to stakeholders effectively. Experience in collaborative environments, working closely with development, security, and operations teams. Passion for continuous learning and improvement in automation and DevOps.

The Role Have you been wanting to get into IT but dont have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then theres a good chance youll love being a Customer Service Representative at Kyndryl. Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, youll be the face and voice of Kyndryl, helping customers solve their problems every day. A Customer Service Representative combines the know-how of tech support with problem solving and customer service, so bring your people skills and well teach you the rest. Its a fun and fast-paced role where youll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, youll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care. You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, youll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors. You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. Its fun, challenging, and fast-paced you definitely wont be bored! Job Description: Act as the primary point of contact between the service desk, customer and other departments within the organization Lead and develop a team of service desk analysts, assigning tasks, providing training, and evaluating operational performance of the team and on their effectiveness in working with users Monitor compliance with established SLAs and taking corrective action when necessary. Knowledge of ITSM tool and practices including problem management, change management, and asset and configuration management. Track key metrics like first call resolution, average resolution time, customer satisfaction scores, and utilizing data to identify areas for improvement. Identify and implement the process changes to optimize service desk efficiency. Ensure the knowledge base SOP is updated and maintained with relevant information to support quick issue resolution. Manage major incidents, coordinating response efforts, and communicating updates to stakeholder Generate contractually agreed SLAs and report in monthly MIS. Track & follow-up with designated group, service provider to ensure the same Resource evaluation, build and train a team as per project requirement CustomerVendorPartner Co ordination Conduct weekly monthly review with customer and publish MOM Keeps track of IT costs, aligns the service desk tactically to aid the business and its goals. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Skills and Experience : Total 7-10 years of Experience in IT service delivery management Excellent verbal & written communication. Quick learner and flexible Excellent Leadership, Presentation, A demonstrated focus on customer service excellence Strong communication and teamwork abilities. Experience in applying ITIL principles to improve incident resolution and customer service standards. Preferred Skills and Experience : Batchelers degree or equivalent qualification in IT, Computer Science or Electronics. Relevant IT Certifications, ITIL

The Role Kyndryl Project Managers oversee the delivery of major projects within scope, schedule, and budget. Youll be the driving force for every aspect of a programs success, and the conductor who orchestrates everyones efforts to make beautiful music together. As the single point of contact to the client, youll also be the living embodiment of Kyndryls reputation every day. As Project Manager, you have command of a very full and detail-oriented calendar. Youll be constructing detailed project plans, managing teams, and leading meetings, status calls, and planning and cadence meetings. You will analyze and mitigate risks, manage finances, make sure the team has the right skills, then plan and delegate activity to hit deadlines, deliver on SLAs, and generally delight our clients. Of course, plans often evolve as a project unfolds, so youll need to practice continuous structural thinking and take ownership for value delivery, not just task scheduling. But as important as planning and organization are, communication is 90% of the job. Youre the single point of contact with the client, partners, and all stakeholders, supporting them and ensuring they get what they need. Youre also the bridge to every other team on the project, including both technical and account roles. The result is an exciting multicultural, often multilingual environment. Bottom line: You need to like interactions with other people and know how to be kind and empathetic but also assertive and handle customer change requests with diplomacy. Youre going to be meeting a lot of people, networking, and forging relationships. Our one team with the customer concept means youll develop especially strong partnerships with the client and elsewhere. Some projects or clients even involve embedding with the client at their location. This puts more visibility on you personally, but it also gives you more opportunity to add value to the relationship. This is one of the things Kyndryls love about working here. Its a great way to hone your service and people skills, and it lays the groundwork for career growth both laterally and vertically. Your future at Kyndryl Becoming a Project Manager at Kyndryl is an excellent gateway to many different paths. Youll be creating a well-rounded skillset while gaining professional certifications and qualifications. You can evolve horizontally into other technical or non-technical areas such as Technical Service Architect, or you can move vertically to become a senior project manager or program manager. There are many different types and flavors of PM roles, so everyone can find the opportunity that suits them best. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience SCRUM or Project Management skills Basic TI knowledge (architectural) Organization and planning skills Teamwork with one team philosophy Fluent in English (written and verbal OR OTHER RELEVANT LANGUAGE, AS NEEDED) Preferred Technical and Professional Experience MS Project or other Project Management software Excellent written and verbal communication skills Ability to interact confidently with stakeholders of all levels

Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally figuring it out. This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isnt specific to any one platform, so youll need a good feel for all of them. And because of this, youll experience variety and growth at Kyndryl that you wont find anywhere else. Youll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. Thats the kind of impact you can have! Design and manage AWS cloud infrastructure using Terraform (Infrastructure as Code - IaC).Deploy, configure, and maintain EKS (Elastic Kubernetes Service) clusters for containerized applications. Optimize AWS networking, security, and storage solutions for performance and scalability. Implement monitoring, logging, and alerting solutions using AWS-native and open-source tools. Build and maintain CI/CD pipelines using Azure DevOps (ADO) and Git to automate application deployments. Integrate Terraform, Helm, and Kubernetes manifests into deployment workflows. Implement deployment strategies such as blue-green deployments, canary releases, and rolling updates. Deploy and optimize containerized applications in EKS using Kubernetes best practices. Work with developers to containerize applications and streamline Docker image management. Implement Kubernetes networking, service discovery, and service mesh configurations. Develop Python and Bash scripts to automate infrastructure provisioning and application deployments. Implement GitOps workflows for managing Kubernetes environments. Optimize cloud resource utilization through automation and cost management strategies. Enforce RBAC (Role-Based Access Control), IAM policies, and secrets management for secure infrastructure. Implement observability solutions using AWS CloudWatch, Prometheus, Grafana, and ELK stack. Conduct infrastructure security audits and remediate compliance risks. Work closely with development, security, and operations teams to improve DevOps processes. Advocate for DevOps culture, automation, and best practices within the organization. Document infrastructure designs, deployment procedures, and standard operating guidelines. This is a project-based role where youll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, youll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that wont be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and youll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience: 7+ years of hands-on experience in AWS (AWS, EKS, Terraform, Git, ADO, Python) cloud infrastructure management. Strong expertise in Terraform (IaC) for AWS provisioning and automation. Experience with Kubernetes (EKS), Docker, and containerized workloads. Proficiency in CI/CD pipelines using Azure DevOps (ADO) and Git workflows. Strong scripting skills in Python, Bash, and YAML for automation. Knowledge of AWS networking, VPC, IAM, Load Balancers, and security groups. Experience with monitoring and logging tools (CloudWatch, Prometheus, Grafana, ELK). Understanding of DevOps methodologies, GitOps principles, and Agile environments. Preferred Technical and Professional Experience: Experience with Helm, ArgoCD, and Kubernetes operators. Familiarity with AWS Lambda, Fargate, and serverless architectures. Exposure to multi-cloud environments (Azure, GCP) and hybrid cloud solutions. Knowledge of SRE (Site Reliability Engineering) principles and incident response best practices. Certifications (Preferred but Not Mandatory): AWS Certified DevOps Engineer Professional Certified Kubernetes Administrator (CKA) HashiCorp Certified: Terraform Associate Microsoft Certified: Azure DevOps Engineer Expert

The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise 3 to 6 years experience in Major Incident Management Ensuring that the bridge call is initiated on time and that all relevant stakeholders are involved. Reviewing and modifying initial incident priority as per MI Criteria Lead recovery for all P1/P2 and Major Incident incidents across providers Ensuring the communication (SMS and Alerts) is sent to the stakeholders as per agreed timeline. Perform escalation as and when needed and drive the incident to resolution across all Service Providers end to end. Ensuring quality and completeness of incident documentation. Addressing any ownership disputes during the recovery of a Priority 1 or Priority 2 Incidents Preferred Technical and Professional Experience Escalating as required for proper incident resolution and closure. Analysing Incident data/trends to identify incorrect incident assignment and establishing action plans to avoid multiple reassignments. Identifying and driving process failure remedial actions with the respective Service Providers.

The Role Are you ready to dive headfirst into the captivating world of data engineering at Kyndryl? As a Data Engineer, you'll be the visionary behind our data platforms, crafting them into powerful tools for decision-makers. Your role? Ensuring a treasure trove of pristine, harmonized data is at everyone's fingertips. An ELK (Elastic, Logstash & Kibana) Data Operation Engineer is responsible for developing and maintaining the ELK stack-based solutions within an organization. The engineer plays a crucial role in managing efficient and effective log processing, indexing, and Kibana visualization for monitoring, troubleshooting, and analysis purposes. In this role, you'll be engineering the backbone of our data infrastructure, ensuring the availability of pristine, refined data sets. With a well-defined methodology, critical thinking, and a rich blend of domain expertise, consulting finesse, and software engineering prowess, you'll be the mastermind of data transformation. Your journey begins by understanding project objectives and requirements from a business perspective, converting this knowledge into a data puzzle. You'll be delving into the depths of information to uncover quality issues and initial insights, setting the stage for data excellence. But it doesn't stop there. You'll be the architect of data pipelines, using your expertise to cleanse, normalize, and transform raw data into the final dataseta true data alchemist. Armed with a keen eye for detail, you'll scrutinize data solutions, ensuring they align with business and technical requirements. Your work isn't just a means to an end; it's the foundation upon which data-driven decisions are made and your lifecycle management expertise will ensure our data remains fresh and impactful. So, if you're a technical enthusiast with a passion for data, we invite you to join us in the exhilarating world of data engineering at Kyndryl. Let's transform data into a compelling story of innovation and growth. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you wont find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Skills and Experience BS or MS degree in Computer Science or a related technical field 4+ years overall IT Industry Experience. 3 - 4 years of experience in ELK platform support. In-depth knowledge of schema design and data modeling. Proficiency in Linux operating systems and scripting (e.g., shell, Python). Advanced knowledge of Elastic, Logstash, and Kibana tools. 3+ years of SQL experience (No-SQL experience is a plus) 3+ years of experience with schema design and dimensional data modelling Ability in managing and maintaining Elastic platform. Experience with Elastic platform scaling and upgrades. Strong troubleshooting and root cause analysis skills. Preferred Skills and Experience Experience working as a Data Engineer and/or in cloud modernization Experience in Data Modelling, to create conceptual model of how data is connected and how it will be used in business processes Professional certification, e.g., Open Certified Technical Specialist with Data Engineering Specialization Cloud platform certification, e.g., AWS Certified Data Analytics? Specialty, Elastic Certified Engineer, Google Cloud?Professional Data Engineer, or Microsoft Certified: Azure Data Engineer Associate Understanding of social coding and Integrated Development Environments, e.g., GitHub and Visual Studio Degree in a scientific discipline, such as Computer Science, Software Engineering, or Information Technology Being You Diversity is a whole lot more than what we look like or where we come from, its how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But were not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you and everyone next to you the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. Thats the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.

The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally figuring it out. This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isnt specific to any one platform, so youll need a good feel for all of them. And because of this, youll experience variety and growth at Kyndryl that you wont find anywhere else. Youll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. Thats the kind of impact you can have! This is a project-based role where youll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, youll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that wont be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and youll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience 10 + Years of experience in Windows and VMware Experience on Vulnerability Assessment & CIS Execution. Certificate Authority Services. SLA Management Handle all issues participating in bridge calls for P1/p2 and client calls Handle Change Approvals and Process Manage Various teams like Storage Backup Network SAP etc... Preferred Technical and Professional Experience Experience on Active Directory SME Experience on Nutanix, Experience on Data center operations, Good presentation and good communication skills

The Role Are you passionate about cybersecurity and looking for an exciting role where you can make a difference? If so, we have an opportunity for you! As a Security Specialist at Kyndryl, you will play a crucial role in enabling and securing our customer organizations, cultures, and ecosystems. Your responsibilities will be varied and dynamic, spanning asset classification models, risk assessment reports, information security policies, security solution scenarios, implementation plans, organization models, procedures, security services, security effectiveness evaluation reports, and security awareness workshops. You will be tasked with configuring, monitoring, and managing the performance of networks to maintain the quality of services, while also protecting organizational infrastructure from malicious cyber-attacks. As a key member of our team, you will assess, predict, prevent, and manage the risk of IT infrastructure and data, helping our customers stay ahead of the curve and ensure their systems are secure. You will develop and implement security policies and procedures, working closely with other departments to ensure that all security measures are in place and operating effectively. But that is not all at Kyndryl you will have the opportunity to explore innovation in CyberSecurity data science taking information that has been gathered and looking for areas to have that Ah Ha moment. Drawing conclusions and patterns from the data across single and multiple clients. Creating new ideas in the area of risk management and risk quantification. In addition to your technical responsibilities, you will also play a key role in raising awareness of potential security threats through technical security training on best practices. This is an exciting opportunity to help shape the culture of our clients' organizations and make a tangible impact on their security posture. If you have a passion for cybersecurity governance, risk and compliance, are looking for a challenging and dynamic role, and want to work with a team of like-minded individuals, then we want to hear from you! Join us as a Security Specialist and help us secure the future of our clients' organizations. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise 8-10 years of experience in Security BSc BCA BE Diploma MCA MSc or equivalent Min 10 years of relevant experience as a Security engineer for troubleshooting security devices & BAU support. Good understanding on Next Generation Firewalls (Cisco, Palo Alto Networks, Fortinet) and experience in handling security concepts (Rule ADD/ Modify Delete, Nat, Faulty Firewall replacement, High Availability setup, packet capture, log analysis etc.) Advanced knowledge on Daily tickets & issues for security devices like Firewall, WAF, DDoS Protection, DLP, PIM/PAM, SOC EDR solution and their monitoring, troubleshooting & firmware upgrade Troubleshoot and fix high priority issues related to Firewall, Anti-Virus, WAF, EDR, DDOS, PIM & PAM, DLP, SASE, SOC issues is added advantage. Work with the HW Vendors/TAC for the SW/HW related issues and providing the fix. Involve in change management process for HW replacement/ IOS upgrade/ Config change/ BW upgrade/ Whitelisting or Blacklist URLs & FW Rule addition etc. Knowledge and experience in Incident, Change, Problem, Service request and Configuration Management Processes Monitor the queue and maintain regular updates on the Tickets as per agreed timeline, providing the detailed closure summary on the tickets. Detailed Root cause summary to be documented for the Problem tickets. Document Pre & Post implementation logs & Script for change. Network Diagram updates. Working on the assigned tickets within the agreed Timeline/SLA as per the Ticket Priority/Severity and Adhere to the ITIL process with zero noncompliance. Upskilling the technical knowledge by learning new Technology and doing relevant technical certifications Preferred Technical and Professional Expertise. At least 5 years experience in managing security domain.

The Role As a System Administrator at Kyndryl, youll solve complex problems and identify potential future issues across the spectrum of platforms and services. Youll be at the forefront of new technology and modernization, working with some of our biggest clients which means some of the biggest in the world. Theres never a typical day as a System Administrator at Kyndryl, because no two projects are alike. Youll be managing systems data for clients and providing day-to-day solutions and security compliance. Youll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise Having a technical delivery experience in DC operation of at least 6+ years and should be SME for Linux, Windows or VMWare Should be able to assess the requirements and create SOPs. Should be able to ensure that 100% SOPs are available and are updated periodically Should be able to understand overall technology architecture and should be able to create architecture diagrams Good logical understanding for all server operating systems, Network, Storage, Backup and Database like MS SQL Should be able to comprehend internal and external audit requirements and execute processes accordingly Preferred Technical and Professional Experience Ability to lead troubleshooting and mentor technical staff in formulating conclusions and judgements. Manage the technical implementation of agreed initiatives working with all required parties to ensure successful delivery. Have understanding cyber security and Patch management, Vulnerability Management.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally figuring it out. This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isnt specific to any one platform, so youll need a good feel for all of them. And because of this, youll experience variety and growth at Kyndryl that you wont find anywhere else. Design, implement, and maintain Azure cloud infrastructure using Terraform (IaC). Deploy and manage Azure Kubernetes Service (AKS) clusters for containerized workloads. Optimize Azure networking, security, and storage configurations for performance, scalability, and cost-efficiency. Ensure compliance with security policies and governance frameworks while implementing high-availability and disaster recovery strategies. Develop and maintain CI/CD pipelines using Azure DevOps (ADO) to automate software delivery. Integrate Terraform, Helm, and Kubernetes manifests into deployment workflows. Implement progressive deployment strategies (blue-green deployments, canary releases, rolling updates). Automate build, test, and deployment processes to enhance software delivery speed and reliability. Deploy, configure, and optimize containerized applications in AKS using Kubernetes best practices. Implement Kubernetes networking, service meshes, and monitoring solutions. Troubleshoot and optimize Kubernetes clusters for high availability and resilience. Collaborate with development teams to containerize applications and optimize Docker images. Utilize Git for version control, branching strategies, and code collaboration. Manage repositories and workflows using Azure DevOps Repos (Git). Implement GitOps principles to streamline Kubernetes and infrastructure automation. Implement security best practices for cloud infrastructure, containers, and CI/CD pipelines. Enforce Role-Based Access Control (RBAC), secrets management, and security policies. Set up monitoring, logging, and observability tools such as Azure Monitor, Prometheus, Grafana, and Log Analytics. Conduct infrastructure vulnerability assessments and remediate security risks. Work closely with developers, testers, and SRE teams to enhance DevOps practices. Advocate for DevOps culture, automation, and continuous improvement. Document and maintain runbooks, infrastructure diagrams, and deployment procedures. Provide mentorship and training to junior engineers and cross-functional teams. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical & Professional Experience 7+ years of hands-on experience in Azure cloud infrastructure management. Expertise in Terraform (IaC) for provisioning and automation. Strong experience with Kubernetes (AKS), Docker, and containerized applications. Proficiency in CI/CD pipelines using Azure DevOps (ADO) and Git workflows. Hands-on experience in Python, Bash, and PowerShell scripting for automation. Strong knowledge of Azure networking (VNETs, NSGs, Load Balancers, App Gateway) and security best practices. Experience with monitoring/logging tools such as Azure Monitor, Prometheus, Grafana, Log Analytics, and ELK Stack. Understanding of DevOps methodologies, GitOps principles, and Agile/Scrum environments. Preferred Technical & Professional Experience Experience with Helm, ArgoCD, and Kubernetes operators. Knowledge of Bicep (as an alternative to Terraform) for Azure deployments. Familiarity with Azure Functions, Azure Service Bus, and serverless architectures. Exposure to multi-cloud (AWS, GCP) and hybrid cloud solutions. Understanding of SRE (Site Reliability Engineering) principles and incident management strategies. Preferred Certifications Microsoft Certified: Azure DevOps Engineer Expert Microsoft Certified: Azure Solutions Architect Expert Certified Kubernetes Administrator (CKA) HashiCorp Certified: Terraform Associate

The Role Infrastructure Architects are the key link between Kyndryl and our clients. Youre in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. Youll be there from the start of a project understanding whats needed and figuring out the best technical solution. And youll be there at the finish, delivering the right product on time and within budget. As an Infrastructure Architect, youll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, youre the subject matter expert consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, youre the tech leader for implementation. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience 5-7 years of experience in F5 load balancer administration and support roles and 10-12 years of experience over all in network and security products. Education Qualification- Any Graduate F5 Big-IP (LTM , GTM , ASM/WAF Modules, iRules) Should analyse, design, implement and maintain the network s F5 Load Balancer infrastructure. Should inspect data packets and TCP, IP flow in network and application flow. Must be an expert in F5Load Balancing platforms and will possess a working knowledge of switches, routers, and firewall concepts. Should be able to configure and maintain F5 Load Balancers, load balancing best practices and WAN/LAN network management. Should also take the responsibility to upgrade network operating systems software and hardware as per the management requirements. Must provide inputs into security technology plan. Must ensure that the plans are integrated effectively with the other aspects of the technical infrastructure. Should provide all the necessary support for large scale infrastructure migrations and baseline reviews. The engineer should have a good understanding to work with other networking security groups as well. The professionals should be able to handle any issues related to engineering design and deployment implementation. Should have sound understanding of F5 Architecture, Product and Installation process. Should have hands-on exposure to handle troubleshoot LTM module: concepts, design, iRules, Profiles, configuration, troubleshooting, best practices, Automation, upgrades, Performance -tuning. Should have hands-on exposure to handle troubleshoot GTM : concepts, design, iRules, Profiles, configuration, troubleshooting, best practices, Automatons, upgrades, Performance-tuning. Should has working exposure of ASM/WAF : concepts, design, iRules, Profiles, configuration, troubleshooting, best practices, Automatons, upgrades, Performance-tuning. Relevant Certification on F5. Knowledge of F5 migration OR migration to F5 would be an added advantage. Perform administration tasks for F5 load balancers, including configuration, monitoring, troubleshooting, and user administration Design, implement, and deploy F5 load balancing solutions for applications and services Collaborate with application teams to understand requirements and optimize load balancing configurations Implement and test F5 load balancer upgrades, migrations, and new deployments Maintain documentation, run books, and knowledge base articles for F5 load balancing systems and processes Stay up-to-date with the latest F5 product releases, features, and industry trends Ready to work on 24/7 shifts to support client requirement. Solid understanding of load balancing concepts, technologies, and best practices Proficiency in F5 BIG-IP administration, including configuration, monitoring, and scripting Knowledge of network protocols, web application architectures, and security concepts Strong troubleshooting, problem-solving, and analytical skills Excellent communication abilities and teamwork Work from client location in Airoli, Navi Mumbai. Understanding of ITIL concepts. Aptitude to acquire new technology and concepts quickly Understanding and daily use of Microsoft Office 365 Suite and other productivity tools (e.g., Excel, Word, PowerPoint, SharePoint) to accomplish audit and compliance related tasks Preferred Skills and Experience Strong verbal and written communications skills are a must Ability to work effectively across internal and external organizations. Strong technology background is required Aptitude to acquire new technology and concepts quickly

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role At Kyndryl, our Security Consultants are game-changers, constantly pushing the boundaries of what's possible and transforming the way our customers do business. We're looking for a talented individual who thrives in a dynamic environment and is ready to take on the challenge of protecting organizations from threats both known and unknown being the defender of tomorrows digital world. As a Security Consultant, you'll be the guardian of confidentiality, integrity, and availability, ensuring organizations are shielded from the ever-evolving threat landscape. Your expertise will be sought after as you assess, analyze, and implement effective security measures in customer environments, leaving no stone unturned when it comes to safeguarding their most sensitive data. Collaboration will be your forte, as you work closely with clients to understand their unique security requirements and assess their current security posture. Armed with this knowledge, you'll provide expert guidance and recommendations on the best security practices, risk management strategies, and robust security policies that will fortify their defenses. You won't stop at providing advice; you'll roll up your sleeves and get hands-on. Designing and implementing security controls, policies, and procedures will be your playground. You'll work alongside cross-functional teams to deploy state-of-the-art technologies, including firewalls, intrusion detection/prevention systems, access controls, and encryption technologies, ensuring a comprehensive security framework. The thrill of uncovering vulnerabilities and risks is what motivates you. Armed with your extensive knowledge, you'll conduct thorough security assessments, leaving no stone unturned in identifying potential security breaches. Your findings will serve as the foundation for meticulous security audits and reviews, ensuring adherence to policies and procedures. Your reports and findings will be the catalyst for management decisions and actions. In the fast-paced world of cybersecurity, staying ahead of the game is crucial. That's why you'll continuously immerse yourself in the latest security threats, technologies, and best practices. Your recommendations will drive enhancements to the organization's security posture, ensuring it remains at the cutting edge of defense. Your influence won't be limited to systems alone. You'll lend your expertise to the design and review of IT infrastructure, systems, and applications, ensuring they are secure by design from inception. Not only will you make an impact within our organization, but you'll also collaborate with customers and vendors on security assessments, audits, and due diligence activities. Your knowledge and experience will be instrumental in shaping secure collaborations and partnerships. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions so, if youre a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience Any Professional level active certification from OEM (F5, Citrix) Hands on experience Citrix Net scalar and F5 Devices Experience on F5 Products (LB and WAF) Good Knowledge and Hands on Static and Dynamic Routing protocol: (BGP, EIGRP, OSPF) and failover concepts. Knowledge and hands on LTM/GTM, GSLB, HA, Cloud XC concepts. Experience on ASM will be preferred. Knowledge of SSL offloading and understanding of OWASP waf. Work from client location in Airoli, Navi Mumbai. 24*7 shift operations Implementing change request w.r.t LB and WAF technology Configure and troubleshoot Load balancer and WAF devices Troubleshooting severity issues Attending client meeting of change discussions. Support in providing RCA. Understanding vulnerability assessment and security hardening process. Minimum 6-8years of experience. Attend and able to participate in architecture discussion. Implement and troubleshoot network and security protocols Understanding of ITIL concepts. Experience in ticket handling through service now. The Operations Engineer will offer Level 2 and Level 3 Support that includes operation and change management. Understanding and daily use of Microsoft Office 365 Suite and other productivity tools (e.g., Excel, Word, PowerPoint, SharePoint) to accomplish audit and compliance related tasks). Preferred Technical and Professional Experience Application Centric Infrastructure (ACI) deployment and data center experience