5737 Kpo Jobs - Page 32

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1.0 - 6.0 years

1 - 4 Lacs

noida

Work from Office

Roles and Responsibility Manage and coordinate chat and voice backend processes efficiently. Provide excellent customer service through various communication channels. Handle customer inquiries and resolve issues professionally. Collaborate with team members to achieve process goals. Maintain accurate records of customer interactions and transactions. Identify and escalate potential issues to senior management when necessary. Job Requirements Strong knowledge of BPM/BPO industry trends and practices. Excellent problem-solving skills and attention to detail. Ability to work in a fast-paced environment and meet deadlines. Effective communication and interpersonal skills. Strong analytical and ...

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1.0 - 6.0 years

1 - 4 Lacs

ghaziabad

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Roles and Responsibility Manage and coordinate chat and voice backend processes efficiently. Provide excellent customer service through various communication channels. Handle customer inquiries and resolve issues professionally. Collaborate with team members to achieve process goals. Maintain accurate records of customer interactions and transactions. Identify and escalate potential issues to senior management when necessary. Job Requirements Strong knowledge of BPM/BPO industry trends and practices. Excellent problem-solving skills and attention to detail. Ability to work in a fast-paced environment and meet deadlines. Effective communication and interpersonal skills. Strong analytical and ...

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0.0 - 5.0 years

2 - 4 Lacs

kolkata

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Roles and Responsibility Provide exceptional customer service through email support, resolving queries and concerns professionally. Handle incoming emails with empathy, patience, and understanding. Respond to customer inquiries via email, ensuring timely resolution of issues. Collaborate with internal teams to resolve complex customer complaints. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services for effective support. Job Requirements Excellent written and verbal communication skills. Ability to work in a fast-paced environment with multiple priorities. Strong problem-solving skills with attention to detail. Proficient...

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0.0 - 5.0 years

1 - 4 Lacs

mumbai

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Roles and Responsibility Handle international collections from clients across various industries. Develop and implement effective collection strategies to meet business objectives. Build and maintain strong relationships with clients to resolve outstanding issues. Conduct thorough research to identify potential risks and opportunities. Collaborate with internal teams to ensure seamless operations and efficient workflow. Analyze data to provide insights for process improvements and optimize results. Job Requirements Proven experience in international collections or a related field. Strong knowledge of BPM/BPO industry trends and practices. Excellent communication and interpersonal skills. Abi...

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1.0 - 6.0 years

1 - 4 Lacs

lucknow

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues via chat and voice. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve processes to enhance efficiency. Job Requirements Excellent communication and interpersonal skills are required. Ability to work in a dynamic environment and adapt to changes. Strong problem-solving and analytical skills are necessary. Proficiency in using technology and software applications is expected. Ability to work independently and as part of a team. Strong ...

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1.0 - 6.0 years

1 - 4 Lacs

kanpur

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues via chat and voice. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve processes to enhance efficiency. Job Requirements Excellent communication and interpersonal skills are required. Ability to work in a dynamic environment and adapt to changes. Strong problem-solving and analytical skills are necessary. Proficiency in using technology and software applications is expected. Ability to work independently and as part of a team. Strong ...

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0.0 - 5.0 years

2 - 4 Lacs

gurugram

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Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide exceptional customer service through chat and non-voice processes. Work effectively in a team environment to achieve common goals. Utilize problem-solving skills to address complex customer complaints. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a dynamic and rapidly changing environment is required. Strong problem-solving and analytical skills are necessary. Proficiency in ...

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0.0 - 5.0 years

1 - 4 Lacs

rajarhat

Work from Office

Roles and Responsibility Respond to customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information to customers via chat. Utilize problem-solving skills to address complex customer complaints. Collaborate with internal teams to improve overall customer experience. Maintain high product knowledge to effectively support customers. Consistently meet or exceed performance metrics, such as first call resolution rate and customer satisfaction scores. Job Requirements Proven experience in a customer-facing role, preferably in a chat support environment. Excellent written and verbal communication skills are required. Strong problem-solving and analytica...

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0.0 - 5.0 years

1 - 4 Lacs

kolkata

Work from Office

Roles and Responsibility Respond to customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information to customers via chat. Utilize problem-solving skills to address complex customer complaints. Collaborate with internal teams to improve overall customer experience. Maintain high product knowledge to effectively support customers. Consistently meet or exceed performance metrics, such as first call resolution rate and customer satisfaction scores. Job Requirements Proven experience in a customer-facing role, preferably in a chat support environment. Excellent written and verbal communication skills are required. Strong problem-solving and analytica...

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0.0 - 5.0 years

1 - 3 Lacs

sodepur

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Handle customer inquiries and resolve issues through various communication channels.Provide excellent customer service and ensure satisfaction.Manage and respond to customer complaints professionally Required Candidate profile Minimum 2 years of experience in a related field, preferably in HR or BPO. Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment

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0.0 - 5.0 years

1 - 4 Lacs

lucknow

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Collaborate with team members to achieve common goals. Develop and implement process improvements to increase efficiency. Maintain accurate records of customer interactions and transactions. Work effectively in a fast-paced environment and meet deadlines. Job Requirements Strong communication and interpersonal skills are essential. Ability to work well under pressure and manage multiple tasks simultaneously. Basic computer knowledge and proficiency in Microsoft Office applications. Strong problem-solving skills and attention to detai...

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1.0 - 6.0 years

1 - 6 Lacs

barabazar

Work from Office

Handle customer inquiries and resolve issues professionally.Provide excellent customer service and ensure satisfaction.Work effectively in a fast-paced environment and meet targets. Required Candidate profile Minimum 6 months of experience in a related field, preferably in BPO or BPM. Strong communication and interpersonal skills are essential. Ability to work well under pressure

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0.0 - 5.0 years

1 - 5 Lacs

lucknow

Work from Office

Roles and Responsibility Manage and process large volumes of data with high accuracy and efficiency. Develop and implement effective processes to improve productivity and quality. Collaborate with cross-functional teams to achieve business objectives. Analyze and resolve complex issues using strong problem-solving skills. Provide exceptional customer service to clients and stakeholders. Maintain confidentiality and handle sensitive information with discretion. Job Requirements Strong understanding of HR principles and practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a team environment and adapt to changing priorities. Proficient in MS Office a...

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0.0 - 5.0 years

1 - 5 Lacs

kanpur

Work from Office

Roles and Responsibility Manage and process large volumes of data with high accuracy and efficiency. Develop and implement effective processes to improve productivity and quality. Collaborate with cross-functional teams to achieve business objectives. Analyze and resolve complex issues using strong problem-solving skills. Provide exceptional customer service to clients and stakeholders. Maintain confidentiality and handle sensitive information with discretion. Job Requirements Strong understanding of HR principles and practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a team environment and adapt to changing priorities. Proficient in MS Office a...

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1.0 - 6.0 years

1 - 3 Lacs

pune

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues via phone, email, or chat. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions. Stay updated with process changes and updates. Collaborate with other teams to improve overall performance. Job Requirements Excellent communication and interpersonal skills. Ability to work in a blended voice and chat process environment. Strong problem-solving and analytical skills. Adaptability to changing situations and priorities. Proficient in using computer systems and software applications. Ability to work in a dynamic and rapi...

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0.0 - 5.0 years

1 - 4 Lacs

kharagpur

Work from Office

Roles and Responsibility Manage and implement effective recruitment strategies to attract top talent. Develop and maintain relationships with clients and candidates for excellent customer service. Conduct interviews and assessments to identify the best candidates. Collaborate with the team to achieve business objectives and goals. Provide guidance and support to candidates and employees. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experi...

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0.0 - 5.0 years

1 - 4 Lacs

siliguri

Work from Office

Roles and Responsibility Manage and implement effective recruitment strategies to attract top talent. Develop and maintain relationships with clients and candidates for excellent customer service. Conduct interviews and assessments to identify the best candidates. Collaborate with the team to achieve business objectives and goals. Provide guidance and support to candidates and employees. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experi...

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0.0 - 5.0 years

1 - 4 Lacs

durgapur

Work from Office

Roles and Responsibility Manage and implement effective recruitment strategies to attract top talent. Develop and maintain relationships with clients and candidates for excellent customer service. Conduct interviews and assessments to identify the best candidates. Collaborate with the team to achieve business objectives and goals. Provide guidance and support to candidates and employees. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experi...

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0.0 - 5.0 years

1 - 4 Lacs

jamshedpur

Work from Office

Roles and Responsibility Manage and implement effective recruitment strategies to attract top talent. Develop and maintain relationships with clients and candidates for excellent customer service. Conduct interviews and assessments to identify the best candidates. Collaborate with the team to achieve business objectives and goals. Provide guidance and support to candidates and employees. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experi...

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0.0 - 5.0 years

1 - 4 Lacs

malda

Work from Office

Roles and Responsibility Manage and implement effective recruitment strategies to attract top talent. Develop and maintain relationships with clients and candidates for excellent customer service. Conduct interviews and assessments to identify the best candidates. Collaborate with the team to achieve business objectives and goals. Provide guidance and support to candidates and employees. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experi...

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0.0 - 5.0 years

1 - 4 Lacs

rajarhat

Work from Office

Roles and Responsibility Manage and implement effective recruitment strategies to attract top talent. Develop and maintain relationships with clients and candidates for excellent customer service. Conduct interviews and assessments to identify the best candidates. Collaborate with the team to achieve business objectives and goals. Provide guidance and support to candidates and employees. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experi...

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0.0 - 5.0 years

1 - 4 Lacs

kolkata

Work from Office

Roles and Responsibility Manage and implement effective recruitment strategies to attract top talent. Develop and maintain relationships with clients and candidates for excellent customer service. Conduct interviews and assessments to identify the best candidates. Collaborate with the team to achieve business objectives and goals. Provide guidance and support to candidates and employees. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experi...

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0.0 - 5.0 years

1 - 4 Lacs

guwahati

Work from Office

Roles and Responsibility Manage and implement effective recruitment strategies to attract top talent. Develop and maintain relationships with clients and candidates for excellent customer service. Conduct interviews and assessments to identify the best candidates. Collaborate with the team to achieve business objectives and goals. Provide guidance and support to candidates and employees. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experi...

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0.0 - 5.0 years

2 - 6 Lacs

gurugram

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues via chat and voice. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Minimum 1 year of experience in a related field, preferably in BPO or BPM. Excellent communication and interpersonal skills. Ability to work in a dynamic and changing environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability...

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0.0 - 5.0 years

2 - 6 Lacs

noida

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues via chat and voice. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Minimum 1 year of experience in a related field, preferably in BPO or BPM. Excellent communication and interpersonal skills. Ability to work in a dynamic and changing environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability...

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