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0.0 - 4.0 years
2 - 3 Lacs
Gurugram
Work from Office
Interested Candidates may connect to Ms.Harshada +91 9504514444 Company Overview: Transcom is a global leader in customer experience solutions, providing high-quality customer support and sales services for some of the most respected brands in the world. At Transcom, we deliver excellence through innovative customer interaction, operational expertise, and a deep understanding of our clients needs. Job Overview: We are hiring Customer Sales & Support Associates to handle domestic voice and chat processes, including sales-driven projects like PhonePe. The ideal candidates will engage proactively with customers, provide resolution to their queries, assist with transactions, and drive customer satisfaction and conversions through strong communication and service delivery. Key Responsibilities: Handle inbound and outbound voice calls and chat interactions for customer support and sales. Provide high-quality resolutions for queries related to services, transactions, or product inquiries. Actively engage with customers to promote services/products and meet sales targets where applicable. Deliver excellent service while maintaining a customer-first approach. Maintain accurate customer interaction records in internal systems. Communicate clearly and professionally in English and Hindi. Eligibility Criteria: Education: Graduate (any stream) Mandatory Experience: Freshers are welcome. Candidates with experience in customer support, telesales, or BPO will be preferred Skills Required: - Strong verbal and written communication skills in English and Hindi - Basic computer knowledge and ability to multitask - Customer-focused attitude with problem-solving skills - No major grammatical or pronunciation issues Work Schedule: 6 Days Working with 1 Rotational Off Shift Timing: 8 AM to 10 PM (Rotational) Female candidates: Day shifts only (up to 8 PM) Salary & Benefits: CTC: 20,000-25,000 per month (Based on experience and role) Transport: Two-way cab facility provided Career growth and internal promotion opportunities Work with a globally recognized BPO brand Dynamic and inclusive work culture with training support Ready to join a team that values customer relationships and professional growth? Apply now and grow your career with Transcom!
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Kharar
Work from Office
Immediate Joiner! Deliver fast, professional support through chat and voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/WhatsApp HR Suman @9568899306 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview
Posted 1 month ago
0.0 - 3.0 years
0 - 2 Lacs
Vadodara
Work from Office
Handle customer queries via chat professionally and efficiently Provide accurate information and resolve issues within defined TAT Maintain customer records and update details accurately Meet and exceed customer satisfaction targets Perks and benefits perks and Allowances
Posted 1 month ago
1.0 - 5.0 years
2 - 5 Lacs
Pimpri-Chinchwad, Pune, Koregaon
Hybrid
International Customer Support (WFH) Location- Pune Rotational Shift, Rotational week off Minimum 6 Month International(voice) experience is required Excellent English Communication required Voice experience candidate will prefer
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Hyderabad
Remote
Customer Care Executive • Shifts: Rotational, 9hour shift • Workweek: 5days, 2days off • Salary: Up to 27,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently.
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
New Delhi, Gurugram, Greater Noida
Work from Office
Hello Candidate, Greetings from Wings International ! We are hiring for Technical Support Associate/ Engineer for our client for Noida location. Position : Technical Support Engineer Job Role : Service Desk Experience : 6 Months - 2 years experience in service desk only (voice process) Qualification : B.Tech / BCA /B.Sc./ B.Com / MCA / M.Sc . with 60% in all academics. Job Locations : Noida Salary : 30 - 40% Hike on current CTC. Note : Communication should be Excellent . Regards Suman Chandra 99892 43344 81212 43344 90322 33456
Posted 1 month ago
0.0 - 4.0 years
1 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for 12th pass or Recent Graduate of 2023 or 2024 can apply No charges Immediate joining Fresher are welcome BA/b.com/12th pass/ NIOS/ BBA/UG can apply For faster response WHATSAPP cv to HR 79827 39499
Posted 1 month ago
0.0 - 5.0 years
1 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for International Chat process Minimum 01 year of International Customer Service Experience is required Rotational Shifts Client Service Representative profile Only Graduate For faster response WHATSAPP cv to HR 79827 39499
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Pune
Remote
Customer Care Executive • Shifts: Rotational, 9hour shift • Workweek: 5days, 2days off • Salary: Up to 27,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Kolkata, Lucknow
Work from Office
We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 25000 Call Hr Zeba 7304275215 Rehman 7208698865
Posted 1 month ago
2.0 - 5.0 years
1 - 4 Lacs
Gurugram
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Mega Virtual drive for Customer service: Voice roles (English) on 5th July 2025 (Saturday) || Gurgaon Note: If you have already been interviewed for the same role within last 7 days then kindly ignore the invite. **Experience in INTERNATIONAL VOICE PROCESS is mandatory. Date: 5th July 2025 Time: 1.30 PM - 3:30 PM MS Teams Meeting ID: 432 074 914 489 2 Passcode: FP7TU9bN Location: Gurgaon Experience: 2-5 years (previous exp. in international voice process) Shifts: Flexible with any shift In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern. Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies. Reproduce customer issues and escalate product bugs. Provide excellent customer service to our customers. You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Minimum 18 months of relevant experince is required. Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing /understanding skills Analytical skills with customer centric approach You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Gurugram
Work from Office
As Process Analyst– Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts. Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts. Preferred technical and professional experience Proficient in MS Office applicationsand any ERP software as an end-user. Self-directed and ambitious achiever. Meeting targets effectively. Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.
Posted 1 month ago
4.0 - 6.0 years
6 - 8 Lacs
Bengaluru
Work from Office
As Senior Process Analyst - Record to Report (R2R),you are responsible for general accounting which includes reconciliations, preparation of Balance Sheet and Profit and Loss account, Fixed Assets accounting, Inter-Company accounting, Cash & Bank Accounting financial analysis and reporting. Your primary responsibilities include: Co-ordinate all accounting activities associated with General Ledger particularly fixed assets, inter-company, inventory, cash and bank, indirect tax, and accruals. Identify risks or opportunities to revenues, cost and profitability, and propose appropriate actions. Adhere to client SLA's (Service Level Agreements) and timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 4-6 years of experience in the Record to Report (R2R) domain. Experience in preparing Balance Sheets, handling Month-End Close, Fixed Assets, Inter-Company, and Cash Reconciliations. Posting Journal entries and recording the transaction in the ERP. Proven expertise in coordinating audits and managing customer expectations. Demonstrated expertise in managing report updates for Management reviews Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and have been part of change management initiatives. Enhance technical skills by attending educational workshops, reviewing publications etc.
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Resolving customer queries over chat or voice Salary upto 4LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR Mayank - 8009671628 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Resolving customer queries over chat or voice Salary upto 4LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Komal - 9599450310 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Kolkata, Chennai, Bengaluru
Work from Office
Resolving customer query over voice Salary upto 5LPA Experience Candidates 5 Days working Rotational Shifts Cabs provided International process available Interested Candidates Can call/ WhatsApp on HR Diksha - 6350440945 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Ahmedabad
Work from Office
Resolving customer queries over chat Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp HR Anayana- 8949100336 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Mumbai Suburban, Navi Mumbai, Pune
Work from Office
Resolving customer queries over voice Salary upto 5LPA Minimum 1 year of Experience Required 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp HR Devanshu- 9509437308 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Chennai
Work from Office
Resolving customer queries over voice Salary upto 4.5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can WhatsApp on HR Jigyasa- 9799618202 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Noida Shift: Day Shift | Work from Office Salary: Up to 4 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 9773553319 Simran Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Hiring for Multiple Roles! Phone Banking Officer Customer Relationship Manager Service Assurance Manager Escalations Manager Video KYC Officer Virtual Relationship Manager Personal Banker on Call Apply Now Call: 9022157571 Khyati 9082104424 Sanika Required Candidate profile No Field Job! Work from the bank’s own contact center handling customer queries over the phone. Knowledge of banking processes, credit cards, insurance, or mutual funds is a plus. Visit: www.hyfly.in
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
Noida, Gurugram
Work from Office
At least 4 years of experience into BPO/Customer service industry 1-2 years of experience as a Team Leader Mandate Must be aware of shrinkage, attrition,AHT,NPS,CSAT Excellent Communication Skills (Spoken & Written) HR Deeksha Connect on 7697428237 Required Candidate profile Must have 1+ years of experience as a TL Under Graduate can apply. Need excellent communication in English Should have handled a team of 15+ people ops TL - Noida. Inside Sales TL - Gurgaon.
Posted 1 month ago
5.0 - 10.0 years
12 - 15 Lacs
Nagpur, Pune, Mumbai (All Areas)
Work from Office
Hiring: Team Lead Clinical Trials | Work from Office | Pune Location: Kothrud, Pune Shift: Evening / Night Job Type: Full-time (Work from Office) Salary: As per experience and best in industry Job Description: We are hiring for the position of Team Lead Clinical Trials . The role involves end-to-end management of clinical trial operations with a strong focus on quality, compliance, and timelines. The ideal candidate will lead cross-functional teams, manage client communication, and ensure the smooth execution of projects. Key Responsibilities: Lead teams including operations managers, team leads, quality analysts, and support staff. Monitor workflow and performance to identify and resolve issues. Provide mentorship and support to team members to promote a high-performance culture. Manage client onboarding, workflow planning, and quality assurance. Ensure compliance with industry regulations and client expectations. Present operational updates to senior management. Act as the primary contact for client communication and relationship management. Required Qualifications: Bachelors degree in Pharmacy or Life Sciences. 5 to 8+ years of experience in clinical research (BPO/KPO environment). At least 2 to 4+ years of experience in a leadership or team management role. Strong verbal and written communication skills. Excellent organizational and multitasking abilities. Work Environment: This is a Work from Office role based in Pune. Benefits: Competitive salary package. Health insurance and paid time off. Professional growth and learning opportunities. Only Walk-In Interviews Interested Candidates Can Contact: Sanjana 9251688426
Posted 1 month ago
0.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Sangeeta 9176078282 for more info Thanks, Sangeta 9176078282
Posted 1 month ago
0.0 - 2.0 years
2 - 2 Lacs
Hyderabad
Remote
Hi, We have vacancy for Work from home - Hindi, Telugu & English all 3 languages are mandatory. Day Shift. First 3 months work from office, later permanent work from home will be given 6 days work, 1 day rotational off. Graduation not mandatory. WFH Hindi Customer Support ,English and Hindi & Telugu (spoken) mandatory Immediate joining required, First 3 months work from office, later permanent work from home will be given Sal upto 2 lpa to 2.5 lpa + Incentives Pls call Bhavna 9884634937 for more info Thanks, Bhavna 9884634937
Posted 1 month ago
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