Kiosk Owner

As a Kiosk Head, you will be responsible for overseeing the day-to-day operations of the kiosk, driving sales, maintaining brand standards, managing staff, ensuring excellent customer service, and achieving business targets. Key Responsibilities: - Manage overall kiosk operations including sales, inventory, and staff. - Identify potential locations for kiosks (primarily in malls) and establish/maintain contacts with mall authorities for kiosk setup and coordination. - Ensure smooth daily functioning, cleanliness, and presentation of the kiosk. - Drive sales to meet and exceed monthly targets. - Train, motivate, and supervise kiosk staff for efficient performance. - Monitor stock levels and coordinate with the warehouse or supply team for replenishment. - Handle customer queries and resolve complaints professionally. - Maintain accurate sales reports, cash handling, and daily reconciliations. - Ensure brand visual merchandising and display standards are met. - Coordinate with management for marketing activities, promotions, and events. - Ensure adherence to company policies and operational guidelines. Qualifications Required: - Bachelors degree in Business, Retail Management, or related field (preferred). - 4 - 6 years of experience in retail operations or kiosk/store management. - Strong leadership, communication, and problem-solving skills. - Sales-driven mindset with attention to detail and customer satisfaction. - Proficient in POS systems, MS Office, and basic reporting. - Flexible with shifts and weekend operations. As a Kiosk Head, you should possess key skills in Sales Management, Team Leadership, Customer Service, Inventory Control, Retail Operations, Location Identification, Mall Coordination, Communication, Problem Solving, and Reporting.,