Key Accounts Executive

Job Title: Key Accounts Executive- Premium Key Accounts

• Merchant Acquisition:

• Identify, pitch, and close high-value merchant accounts for EDC installations.
• Focus on premium businesses such as hospitals, hotels, large retailers, luxury outlets, and service providers.

• Account Management & Retention:

• Act as the single point of contact for assigned key merchants.
• Ensure merchant satisfaction through proactive engagement, issue resolution, and timely support.
• Drive activation and consistent usage of terminals post-deployment.

• Revenue & Performance Tracking:

• Meet or exceed monthly sales and activation targets (TPV, device retention, etc.).
• Monitor transaction performance and take corrective actions to improve volume and retention.

• Field Execution:

• Regular market visits for lead generation, onboarding, KYC completion, and device deployment.
• Conduct merchant training and awareness on product features, billing, and reconciliation processes.

• Cross-Functional Coordination:

• Liaise with internal operations, logistics, and support teams to ensure seamless merchant onboarding and servicing.

Candidate Requirements:

• Experience:

  1 to 5 years of experience in sales or business development in the payments, banking, fintech, or related field. POS/EDC sales experience is preferred.

• Education:

  Graduate (mandatory); MBA preferred but not essential.

• Skills Required:

• Strong communication and interpersonal skills.
• Self-motivated with a problem-solving attitude.
• Ability to manage fieldwork, prioritize tasks, and handle pressure.
• Familiarity with MS Excel, CRM tools, and mobile apps for lead tracking.

Why Join Us?

• Work in a high-growth, tech-driven industry
• Opportunity to manage high-value relationships and make tangible business impact
• Fast-paced, learning-oriented work environment
• Attractive incentive structure and career growth opportunities