Key Account Manager-Enterprise

The main responsibility of this role is to handle the end-to-end telecom and connectivity requirements for a specific portfolio of 30-35 accounts within the Enterprise Segment, focusing primarily on mid to large Segment Accounts. Your main objective will be to meet the Sales & Revenue targets by promoting Data, Voice, VAS, and new product solutions. Key responsibilities include building strong relationships with key decision makers within the accounts, particularly Middle and Senior management, including CXOs. You will be expected to drive revenue growth in the accounts, both in Data and Voice services, through effective account management practices while also ensuring the retention of existing revenue. In addition, you will need to focus on solution selling, expanding product offerings, and increasing market penetration in emerging markets. Collaboration with cross-functional teams, both internally (BSG, CE, Networks, etc.) and externally (Partners, Vendors, Clients, etc.), will be essential to achieve business targets and meet customer service expectations. Your role will also involve ensuring that the accounts meet their business targets in terms of Order booking, Revenues, Collections, identifying new accounts, and managing churn effectively. Some of the major challenges you may face in this role include aligning with processes related to Data and Voice services, retaining existing revenue streams while also promoting new products, and achieving account and product penetration targets. Overall, this position requires a strategic approach to account management, strong communication and negotiation skills, and the ability to drive business growth through effective relationship building and solution selling strategies.,