Key Account Manager (Creative Agency)

Role: Key Account Manager

Salary Bracket: INR 7LPA+

Location: Mumbai (Candidate should be based out of Mumbai)

Job Type: Remote

About Strobe Works:

We are an independent creative agency helping brand improve their recall value through storytelling & experiential marketing campaigns across platforms. Strobe Works specializes in the luxury hospitality domain working with International brands such as Marriott, Hilton, IHG, Radisson, Hyatt, Leela and AccorHotels.

Job Summary

With a clear understanding of the clients business and creative mindset, the Key Account Manager chalks out a clear marketing & and advertising roadmap for our key clients. Responsible for leading a team of Account Executives, the Key Account Manager needs to ensure high customer satisfaction levels and retention of business.

Responsibilities and Duties

Develop Marketing & Advertising blueprints for key accounts (Quarterly)

Co-develop positioning campaigns with the Creative Head

Create Campaign Concept Notes

Lead & Monitor Account Executives

Conduct monthly Best Practices training sessions

Conduct monthly internal review sessions on key accounts with the creative team, studios, social media, performance and ORM

Create sound Account Management processes

Lead monthly client satisfaction calls & improvise as required

Be the face of the agency for the client

Develop & submit campaign impact reports

Work on creative pitches along with the creative head

Identify Account Mining opportunities to strengthen revenue per account

Required Experience, Skills and Qualifications

Ability to communicate clearly both verbally and in writing

Must be well-organized and process-oriented

Excellent people skills and the ability to work with a wide range of people

Ready to travel extensively within India

(As we work in the luxury hospitality segment, you get to experience the best hotels and resorts)

Professional appearance and persona

Sound knowledge of media planning

Travel to the client location may be required

Should have relevant experience of more than 2 years on leading national accounts

Education & Training

Experience: 5+ years of experience (in advertising)

Educational background: Mass Comm, Branding & Advertising, MBA - Creative Field

Reports to the Account Director