Key Account Head- Guwahati

• Team Management & Training:

• Hire and train Distributor Sales Representatives (DSRs).
• Provide in-depth training on product knowledge, sales strategies, discounts, promotions, and CRM usage.
• Build and enhance the capability of the distributor team to meet business goals.

• Sales & Market Strategy Execution:

• Drive sales revenue, volume, and mix in line with company objectives.
• Ensure effective deployment of product assortments and POST (Point-of-Sale) placement in target markets.
• Develop and manage relationships with key distributors and SSO (Self-Service Outlets), particularly Platinum, Gold, and Silver SSOs.

• Distributor & Channel Management:

• Collaborate with distributors to expand reach and maintain consistent sales performance.
• Ensure adherence to Standard Operating Procedures (SOPs) for daily and weekly routines, invoicing, and market activities.
• Assist with route planning, key account relationship management, and performance monitoring of SSOs and DSRs.
• Identify new business opportunities and ensure effective implementation of initiatives like Eeden and Shop Assistant programs.

• Business Performance & Reporting:

• Monitor and report on key sales metrics such as invoicing, revenue, collections, and product performance.
• Conduct regular performance reviews with distributors to identify growth opportunities and resolve issues.
• Provide monthly reports on market trends, competitor activities, and sales progress.

• Market Intelligence & Customer Focus:

• Collect and report on competitor intelligence.
• Address customer complaints and ensure timely resolution.
• Ensure that DSRs follow best practices in customer service and product delivery.

• Painter Program Support:

• Assist with the identification and registration of painters for the painter program.
• Ensure successful translation of painter programs into tangible sell-out and sell-in results.

Key Skills & Qualifications:

• Education:

• University degree. An MBA is a plus.

• Experience:

• 4-8 years of sales experience in a manufacturing or distribution-based industry.
• Prior experience in managing distributors or indirect teams, preferably in sectors like paint, appliances, lubricants, or construction.

• Skills:

• Strong leadership and team-building skills.
• Excellent communication (written and verbal) and interpersonal skills.
• Ability to execute sales strategies and drive results.
• Proficient in Microsoft Office (Excel, PowerPoint, Word) and CRM tools.
• Analytical mindset with a focus on achieving sales targets.

• Other Requirements:

• Willingness to relocate within India if needed.
• Strong problem-solving and decision-making skills.