Junior Technical Writer

2 - 6 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Technical Writer at KLA, you will be responsible for developing technical/user documentation for customers and service engineers. Your key responsibilities will include: - Creating, developing, planning, writing, and editing user manuals, upgrade procedures, factory automation manuals, online help, and release notes. - Conducting interviews with various users and technical/engineering/product staff to gather data for documentation. Interfacing with functional organizations to develop content for the procedures. - Researching and converting technical information into manuals and/or web-based documents for non-technical and technical users. Conducting review meetings and discussions independently with engineering and technical staff. - Supporting testing and validation of new procedures and methods. Improving steps and developing new content as needed. - Following documentation best practices, formats, and templates. Learning new software, tools, and techniques for high-quality documentation. Producing products that conform to the company documentation and quality assurance standards. Recommending formats responsive to technical and customer requirements. - Exerting good project management skills on assigned projects. Conducting reviews with stakeholders, providing regular updates to stakeholders and functional groups, assessing risks and actions, assessing efforts, time, and resource requirements, and maintaining action trackers and project documentation. - Involving stakeholders from various departments and assessing the need to update documentation. Monitoring errors, mistakes, changes requested, and implementing changes in the documentation quickly. - Striving to develop and maintain high technical skills. Participating in technical activities to maintain technical skills on the assigned product. - Independently making decisions with minimal or no support from direct or indirect managers. Leveraging people from functional groups, subject matter experts, and stakeholders to drive collective decisions. - Working efficiently and effectively in a matrix environment with multiple direct and indirect managers. Comfortably executing to the expectations of multiple stakeholders with conflicting requirements and driving consensus, boundaries, and clarity where needed. - Using standard error-free English understood across the world. Displaying high proficiency in English writing for technical and non-technical audiences. Translating complex content of procedures/documents to a level and language most appropriate to the target audience. Applying other writing best practices to produce high-quality, easy-to-understand documents/procedures. Qualifications Required: - Master's Level Degree and 0 years related work experience; or Bachelor's Level Degree and related work experience of 2 years, with an Engineering, Science, or Mathematics background. KLA offers a competitive, family-friendly total rewards package designed to reflect the commitment to an inclusive environment while ensuring benefits that meet the diverse needs of employees. KLA is proud to be an equal opportunity employer.,

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