Provide daily support for user systems, servers, and applications Administer and monitor Windows & Linux systems Handle system performance checks and incident resolution Manage user accounts and permissions (Active Directory)

Patch & Vulnerability Management

Collaborate with InfoSec to fix vulnerabilities Monitor reports and assist in remediation Track and document patch compliance

System Hardening & Security

Apply secure configurations to systems and devices Ensure antivirus, endpoint protection, and firewalls are in place Support secure access and disposal practices

Monitoring & Logging
Monitor logs and alerts for health, security, and performance Set up and maintain system logging Analyze logs for incident detection and root cause analysis

Network & Infrastructure Management
Assist in troubleshooting network issues (IP, DNS, DHCP, VPN) Support LAN/WAN, firewall, switch, and VPN management Ensure connectivity uptime and performance

Lifecycle & Inventory Management Manage hardware/software lifecycle from setup to disposal
Maintain inventory of assets, licenses, and warranties Track support cases and coordinate with vendors

Vendor & Contract Management Liaise with vendors for support, licensing, and escalations
Oversee third-party service coordination and secure disposals

Documentation & Compliance Keep system documentation updated (configs, procedures, architecture)
Support audits and compliance efforts (ISO 27001, SOC 2, etc.)

Process Improvement & Collaboration Contribute to automation and security improvements
Work with DevOps, InfoSec, and other teams on compliance and tech needs

More Jobs at Prevalent Ai India

Junior Systems Engineer

kochi

2.0 - 6.0 yrs

INR 6 - 9 Lacs

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Prevalent Ai India

Artificial Intelligence / Technology

Bangalore

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Junior Systems Engineer