Junior Showroom Sales Executive – Luxury Jewelry

Company Name: Estaa Gems Private Limited

Location: Kalaghoda, Mumbai

Office Timings: Monday to Saturday – 10 AM to 7 PM

Expected Experience: 2 to 3 years in luxury retail sales (preferably in jewelry or premium lifestyle brands)

Job Description:

Estaa, a prestigious name in luxury jewelry, is seeking a dynamic and customer-focused Junior Showroom Sales Executive to join our retail team. You will be the face of the brand, engaging with high-profile clients, showcasing fine jewelry collections, and ensuring a seamless and personalized in-store shopping experience.

Key Responsibilities:

• Client Engagement: Welcome and assist clients with warmth and professionalism, offering detailed product knowledge to help them make confident purchase decisions.
• Sales Support: Meet and exceed individual sales targets while contributing to overall store performance through upselling, cross-selling, and repeat client engagement.
• Product Presentation: Ensure impeccable presentation of merchandise through visual merchandising guidelines and maintain cleanliness of displays and counters.
• Product Knowledge: Maintain in-depth knowledge of Estaa’s jewelry collections, including materials, design inspirations, stone quality, and craftsmanship. Stay updated on latest trends and educate customers with expertise and confidence.
• CRM & Relationship Building: Build long-term client relationships by maintaining contact, sharing product launches, and offering after-sales support to encourage customer loyalty.
• Inventory Management: Assist in stock handling, daily counting, tagging, replenishment, and product rotation under the guidance of the store manager.
• Reporting & Feedback: Share customer feedback, preferences, and market trends with the team to help enhance the client experience and product offerings.

Qualifications:

• Graduate in any stream; diploma or certification in luxury retail/sales is an advantage.
• 2–3 years of experience in in-store retail sales with premium or luxury brands (jewelry, fashion, watches, or accessories).
• Strong verbal communication skills in English
• Presentable, polished, and confident with an approachable demeanor.
• Passionate about luxury products, especially fine jewelry and craftsmanship.
• Ability to work weekends, holidays, and during peak retail seasons.
• Team player with strong interpersonal and persuasion skills.

Job Type: Full-time

Pay: ₹35,000.00 - ₹50,000.00 per month

Work Location: In person