Junior Program Manager- Edtech Non IT

Role Overview: As a Junior Program Manager at AAFT Online, you will be responsible for ensuring the smooth functioning of the online learning platform with a focus on learner-centric tasks. Your role will involve managing learners, resolving their queries, facilitating onboarding, and maintaining attendance data to enhance the overall learning experience. Key Responsibilities: - Manage the learner experience on AAFT Online to ensure high levels of engagement and satisfaction. - Facilitate the onboarding process for new learners, offering guidance and support as they navigate the platform. - Monitor and track learner attendance to ensure compliance with program requirements and deadlines. - Collaborate with cross-functional teams to address learner concerns and improve the learning experience. - Analyze learner feedback and data to identify areas for improvement and implement solutions. - Stay updated on industry trends in online education to enhance program effectiveness continuously. Qualifications: - Bachelor's degree in a relevant field. - Proven experience in program management, preferably in the Edtech industry. - Strong understanding of learner-centric principles and practices. - Excellent communication and interpersonal skills for effective engagement with learners and stakeholders. - Exceptional organizational skills and attention to detail. - Proficiency in learning management systems and related software applications. - Ability to work both independently and collaboratively in a fast-paced environment.,