Junior Operations Executive

Role Overview: As a Sports Facility Associate at Hudle, your primary responsibility is to greet and interact with customers, answer their queries, and maintain a positive environment at the sports facility. You will play a crucial role in ensuring the infrastructure readiness of the facility and promptly reporting to the Venue Manager. Collaboration with the team is essential to uphold maintenance standards, including hygiene, utilities functionality, and playing areas. Developing expertise in operational tools like the Hudle App and Connecteam is crucial for accurate reporting and efficient management of bookings. Additionally, overseeing the installation of branding and signage to enhance the facility's ambiance and ensuring availability of necessary equipment for customers is part of your role. Collaborating with managers to implement facility policies with high ownership, integrity, and professionalism is key. Key Responsibilities: - Greet and interact with customers, addressing their queries and fostering a positive environment - Ensure infrastructure readiness and report promptly to the Venue Manager - Collaborate with the team to maintain facility maintenance, hygiene standards, and functionality of utilities - Develop expertise in operational tools for accurate reporting and efficient booking management - Oversee installation of branding and signage, and ensure availability of necessary equipment - Collaborate with managers to implement and adhere to facility policies with high ownership and professionalism Qualifications Required: - Excellent communication and interpersonal skills - Ability to work effectively in a team environment - Strong attention to detail and organizational skills - Prior experience in a customer-facing role is preferred (Note: No additional details about the company were provided in the job description.),