Junior Captain

Role Overview: You will be responsible for assisting in overseeing the dining room operations at Block 108 to ensure exceptional service for guests. Your main duties will involve supporting the Senior Captain and Restaurant Manager, managing waitstaff, training new staff, and upholding high service standards. Key Responsibilities: - Ensure guests receive prompt and courteous service to enhance their dining experience. - Efficiently address guest inquiries, concerns, and special requests. - Supervise and coordinate waitstaff and bus staff, providing necessary training and guidance. - Maintain cleanliness and proper setup of tables, monitor the serving process to ensure food quality. - Assist in managing reservations and coordinate with the kitchen for timely food delivery. - Promote specials and possess thorough menu knowledge to boost sales. - Monitor the quality of food and beverage service, ensuring compliance with set standards. - Keep records of staff performance and guest feedback, while also supporting inventory management. Qualifications: - Education: High school diploma or equivalent; additional education in hospitality management is a plus. - Experience: Minimum of 2 years in a similar role within a restaurant or hospitality setting. - Skills: Strong communication and interpersonal skills, knowledge of food and beverage service standards, basic proficiency in restaurant management software. (Note: Additional details of the company were not provided in the job description.) Role Overview: You will be responsible for assisting in overseeing the dining room operations at Block 108 to ensure exceptional service for guests. Your main duties will involve supporting the Senior Captain and Restaurant Manager, managing waitstaff, training new staff, and upholding high service standards. Key Responsibilities: - Ensure guests receive prompt and courteous service to enhance their dining experience. - Efficiently address guest inquiries, concerns, and special requests. - Supervise and coordinate waitstaff and bus staff, providing necessary training and guidance. - Maintain cleanliness and proper setup of tables, monitor the serving process to ensure food quality. - Assist in managing reservations and coordinate with the kitchen for timely food delivery. - Promote specials and possess thorough menu knowledge to boost sales. - Monitor the quality of food and beverage service, ensuring compliance with set standards. - Keep records of staff performance and guest feedback, while also supporting inventory management. Qualifications: - Education: High school diploma or equivalent; additional education in hospitality management is a plus. - Experience: Minimum of 2 years in a similar role within a restaurant or hospitality setting. - Skills: Strong communication and interpersonal skills, knowledge of food and beverage service standards, basic proficiency in restaurant management software. (Note: Additional details of the company were not provided in the job description.)