Junior Captain

As an Assistant overseeing the dining room operations at Block 108, your role involves ensuring exceptional service for guests by supporting the Senior Captain and Restaurant Manager, managing waitstaff, training new staff, and maintaining high service standards. Your key responsibilities will include: - Ensuring guests receive prompt and courteous service for a positive dining experience. - Addressing guest inquiries, concerns, and special requests efficiently. - Supervising and coordinating waitstaff and bus staff, providing training and guidance. - Ensuring cleanliness and proper setup of tables, monitoring the serving process for food quality. - Aiding in managing reservations and coordinating with the kitchen for timely food delivery. - Promoting specials and having thorough menu knowledge to increase sales. - Monitoring food and beverage service quality, ensuring compliance with standards. - Helping maintain records of staff performance and guest feedback, supporting inventory management. The qualifications required for this role are: - Education: High school diploma or equivalent; additional education in hospitality management is a plus. - Experience: Minimum of 2 years in a similar role within a restaurant or hospitality environment. - Skills: Strong communication, interpersonal skills, knowledge of food and beverage service standards, basic proficiency in restaurant management software. Block 108 requires flexibility to work evenings, weekends, and holidays as needed, along with a professional appearance and demeanor. If you are interested in this position, please submit your resume and cover letter to admin@block108.com.,