Junior Captain

Job Title: Junior Captain
Location: Hotel Vivek, 42, Figure Of 8 Rd, near Upasi, Alwarpet, Coonoor, Tamil Nadu – 643101
Employment Type: Full-Time

Responsibilities

• The Junior Captain supports the daily operations of the restaurant by ensuring smooth guest service, maintaining quality standards, and assisting the Captain/Shift Manager. This role requires strong people skills, attention to detail, and the ability to work in a fast-paced QSR environment.
• Key Responsibilities Guest Service & Experience
• Greet and assist guests, ensuring quick and friendly service.
• Handle guest queries, concerns, and escalations professionally.
• Maintain high standards of hospitality, cleanliness, and service speed.
• Operational Support
• Assist in managing the floor during peak hours.
• Ensure all service areas are clean, organized, and fully stocked.
• Monitor order accuracy, food presentation, and service flow.
• Team Coordination
• Guide service crew to follow SOPs and maintain discipline.
• Assist in training new staff on service procedures and QSR standards.
• Communicate shift requirements and delegate tasks as assigned by the Captain/Shift Manager.
• Quality & Safety Compliance
• Ensure adherence to food safety, hygiene, and sanitation standards.
• Monitor staff grooming, behavior, and compliance with uniform policies.
• Report any operational issues to the Captain/Manager promptly.
• Required Skills & Qualifications
• 1–2 years of experience in QSR or restaurant operations (preferred).
• Strong communication and customer-handling skills.
• Ability to work under pressure and multitask.
• Team-oriented with a positive attitude.
• Work Environment
• Fast-paced, high-energy restaurant setting.
• Rotational shifts including weekends and holidays.

Salary

₹15,000 – ₹40,000 per month (based on experience and performance).

To Apply:

Send your resume and references to:
[email protected]

Job Types: Full-time, Fresher

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Health insurance
• Provident Fund

Work Location: In person