Jr Customer Support Executive

Position: Jr Customer Support Executive (International Voice Process) Job Type: Full-time Location: Vizag/Vishakhapatnam 0.6 to 2 Years Key Responsibilities: • Handle customer inquiries, complaints, and support requests via phone calls in an international environment. • Provide accurate information, troubleshoot issues, and resolve customer concerns effectively. • Maintain a professional and courteous attitude while assisting customers. • Document customer interactions, issues, and solutions accurately in the system. • Follow company policies and guidelines to ensure high-quality service. • Collaborate with team members and escalate complex issues when necessary. Skills & Qualifications: • Strong verbal communication skills in English with a neutral accent. • Excellent listening and problem-solving abilities. • Ability to manage multiple tasks efficiently in a fast-paced environment. • Basic computer knowledge and familiarity with CRM tools. • Prior experience in an international voice process is an advantage. Show more Show less