The Receptionist cum Admission Coordinator is a position that plays a crucial part in ensuring student success and managing the admission process at our Skilling Center. This role involves providing guidance and support to students, assisting them in their educational and career decisions, overseeing the admissions process, and actively engaging in outreach efforts to convert potential candidates into enrolled students. Key Responsibilities: 1. Student Counseling: Provide individual and group counseling to students on academic, career, and personal issues. Assist students in identifying their strengths, interests, and career goals, and develop individualized education and career plans. Offer guidance on course selection, program requirements, and career pathways. Conduct workshops and seminars on various topics, such as study skills, time management, and career planning. Address and resolve student concerns and issues, and refer them to appropriate support services if needed. Monitor student progress and provide ongoing support to ensure their success and retention. 2. Admission Coordination: Manage the entire admission process, from initial inquiry to enrollment. Respond to inquiries from prospective students and provide detailed information about programs, admission requirements, and application procedures. Conduct orientation sessions Maintain accurate and up-to-date records of prospective and current students using the institution's database. Communicate admission decisions to applicants and provide feedback and guidance as necessary. 3. Outreach and Conversion: Identify and contact potential candidates through phone calls, emails, and other communication channels to promote the Skilling Center’s programs. Follow up with leads and inquiries to provide additional information and answer questions about the programs. Schedule and conduct informational sessions and webinars to engage with potential candidates. Utilize persuasive communication skills to convert inquiries and leads into enrolled students. Track and report on outreach efforts and conversion rates to optimize recruitment strategies. 4. Collaboration and Communication: Work closely with academic and administrative staff to ensure a seamless admission process and positive student experience. Develop and maintain strong relationships with Engineering Colleges, community organizations, and other external stakeholders. Prepare and present reports on admissions and counseling activities, trends, and outcomes. 5. Additional Duties: Stay updated on current trends and best practices in student counseling, admissions, and outreach. Participate in professional development opportunities to enhance skills and knowledge. Perform other related duties as assigned to support the overall mission of the Skilling Center. Qualifications: Education: Bachelor’s degree in Education, Counseling, Psychology, Marketing, or a related field (Master’s degree preferred). Experience: Minimum of 1 years of experience in student counseling, admissions, sales, marketing, or a related field. Experience in a skilling or vocational training environment is a plus. Skills and Abilities: Strong interpersonal and communication skills, both written and verbal. Ability to build rapport and establish trust with students from diverse backgrounds. Excellent organizational and time-management skills. Proficiency in using student information systems and Microsoft Office Suite. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. Knowledge of career development theories and counseling techniques. Sales and marketing acumen with the ability to persuade and convert leads into admissions. Work Environment: The position typically requires working in an office setting with occasional travel for recruitment events and meetings. Reporting: Reports to the Director or equivalent administrative position. Application Process: Interested candidates should submit their resume, cover letter, and contact information for two professional references. This role is pivotal in guiding students towards achieving their educational and career aspirations while ensuring an efficient and welcoming admission process, and actively converting potential candidates into enrolled students. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Ability to commute/relocate: Kollam, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Client Management: 1 year (Required) total work: 1 year (Required) Marketing: 1 year (Required) Application Deadline: 20/06/2025 Expected Start Date: 01/07/2025
