3 Jobs in Kolathur, Chennai Region

Generating Leads and Making Sales: Outbound calling: Proactively calling potential and existing customers to promote products or services. Inbound calls: Answering incoming calls from customers who are interested in learning more or making a purchase. Identifying and qualifying leads: Recognizing and evaluating prospects who are likely to make a purchase. Converting leads into customers: Persuading prospects to make a purchase. Managing repeat purchases: Following up with customers to encourage repeat orders and cross-selling additional products or services. 2. Customer Service and Support: Answering inquiries: Providing accurate and helpful information about products or services. Addressing customer concerns: Resolving issues and handling complaints in a professional and timely manner. Building relationships: Establishing rapport with customers to foster trust and loyalty. Following up with customers: Checking in on customer satisfaction and providing updates on their orders. 3. Record Keeping and Documentation: Maintaining accurate records: Keeping track of customer information, calls, and sales transactions. Updating CRM databases: Ensuring that customer information is accurate and up-to-date in the Customer Relationship Management (CRM) system. Generating sales reports: Tracking sales performance and identifying trends. 4. Meeting Sales Goals: Achieving sales quotas: Meeting or exceeding individual and team sales targets. Developing and implementing sales strategies: Contributing to the overall sales strategy of the company. Tracking key performance indicators (KPIs): Monitoring sales metrics and identifying areas for improvement.

Responsibilities: Prospecting and Lead Generation: Identify and target potential customers through various channels, including cold calling, networking, referrals, and online research. Client Relationship Management: Build and maintain strong relationships with existing and potential clients. Understand their needs, preferences, and challenges to provide tailored solutions. Sales Quotas: Set and achieve sales targets and quotas, often on a monthly or quarterly basis. Track and report on progress regularly. Sales Negotiation: Negotiate terms and conditions of sales agreements, including pricing, delivery, and payment terms, to close deals effectively. Product Knowledge: Continuously update knowledge about the company's products or services, as well as the industry, to effectively communicate value propositions to clients. Customer Support: Provide after-sales support and address customer inquiries or issues promptly to ensure customer satisfaction and long-term relationships. Qualifications: Education: Any bachelor's degree in business, marketing, or a related field is preferred Sales Experience: Fresher/1 year Experienced in sales. Communication Skills: Strong verbal and written communication. Hindi Speaking will be added advantage. Negotiation Skills: Ability to negotiate effectively and close deals. Customer-Focused: A customer-centric approach with a focus on building and maintaining client relationships. Adaptability: Ability to adapt to changing market conditions and customer needs. Time Management: Excellent organizational and time management skills to prioritize tasks and meet deadlines.

Key Responsibilities: Accounts Executive Duties: Manage day-to-day accounting operations including invoicing, billing, and accounts receivable/payable. Maintain accurate financial records and ensure compliance with company policies. Prepare and process journal entries, bank reconciliations, and financial reports. Assist with month-end and year-end closing processes. Liaise with external auditors and assist in audit preparations. Monitor cash flow and support budgeting and forecasting activities. Telemarketing Duties: Conduct outbound calls to potential and existing customers to promote products or services. Generate qualified leads and set up appointments for the sales team. Maintain a database of customer contacts and update CRM records regularly. Follow up on leads and inquiries via phone and email. Achieve weekly/monthly targets for call volume and lead generation. Provide product information and resolve basic customer queries. Requirements: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. 1–3 years of experience in accounting or telemarketing (both preferred). Proficiency in accounting software (e.g., Tally, QuickBooks, or similar) and MS Office. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Positive attitude, persuasive speaking skills, and goal-oriented mindset. Preferred Skills: Experience in B2B telemarketing or inside sales. Knowledge of GST, TDS, and basic tax regulations (if applicable to your country). Familiarity with CRM tools like Zoho, Salesforce, or HubSpot. Work Environment:Office-based role with possible hybrid or remote options. Fast-paced environment requiring both independent and collaborative work.