Job Title: Hospital Receptionist

Job Title: Hospital Receptionist

Department: Front Office / Administration
Location: [Hospital Name], [City, State]
Reporting To: Front Office Manager / Hospital Administrator

Job Summary:

We are looking for a courteous and efficient Receptionist to be the first point of contact for patients and visitors at our hospital. The ideal candidate will have excellent communication skills, a professional appearance, and the ability to multitask in a busy hospital environment. The receptionist will manage patient appointments, answer queries, direct visitors, and support administrative tasks

Key Responsibilities:

• Greet patients, visitors, and vendors in a professional and friendly manner.
• Register patients for OPD and diagnostic services using the hospital management system (HMS).
• Manage patient appointments, rescheduling, and cancellations.
• Handle incoming phone calls, emails, and in-person inquiries with clarity and professionalism.
• Guide patients regarding departments, doctors’ availability, and hospital procedures.
• Coordinate with doctors, nurses, and administrative staff to ensure smooth patient flow.
• Collect consultation or registration fees and issue receipts.
• Maintain cleanliness and order at the front desk area.
• Handle emergency cases with calmness and ensure quick communication to relevant departments.
• Maintain and update patient records and appointment logs accurately.
• Qualifications:
• Minimum Graduation in any stream preferred.

Basic computer skills and familiarity with hospital software (HMS).

• Prior experience in hospital/clinic reception or customer service is an advantage.
• Skills and Competencies:
• Excellent verbal and written communication in English, Hindi, and local language.

Strong interpersonal and customer service orientation

Work Schedule:

• Full-time, [mention shift/night shift or rotational shifts]
• Skills and Competencies:
• Excellent verbal and written communication in English, Hindi, and local language.

Strong interpersonal and customer service orientation

• Pleasant personality, well-groomed appearance, and professional attitude.
• Good organizational and time management skills.
• Ability to handle stress, multitask, and work in a fast-paced environment.

Job Types: Full-time, Permanent, Freelance
Contract length: 36 months

Pay: ₹10,000.00 - ₹13,000.00 per month

Benefits:

• Flexible schedule

Work Location: In person